Teletext Holidays Reviews

Name: Teletext Holidays
Rating: 1.75

1.8 Rating 1,621 Reviews

19 %

of reviewers recommend Teletext Holidays

Company Reviews

Questions

Metrics

1.8

Based on 1,621 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0192 376 8857

Write Your review

Tell us how Teletext Holidays made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disgrace of a company Do not book a holiday with these clowns”

Helpful Report

Posted 3 years ago

“Disgusting disgusting disgusting. So not trust this company to book your holiday. Still wait for our refund from a cancelled holiday 15 months ago!! All they do is lie when you call or keep you on hold while they go have their lunch breaks! Despicable company.”

Helpful Report

Posted 3 years ago

“Do not trust the pictures and lies you cannot trust teletext holidays GREAT BIG FAT NO misleading will not support or refund holiday booked in 2019 despite lots of communications. Unable to go as 5 mixed households was told cancelled and could rebook for just 2 of us, now our deposit of over 1,600 lost apparently even though the flight is now cancelled. aftersales support is ridiculous NOT WORTH THE HEARTACHE DO NOT TRUST WITH YOUR MONEY”

Helpful Report

Posted 3 years ago

“worst company to book a holiday with!! avoid at all costs. the one star is even too much, they deserve absolutely nothing. their customer service is appalling!! the agents have no idea what they are doing and consistently lie and lie. you’re better off booking elsewhere”

Helpful Report

Posted 3 years ago

“DO NOT BOOK A HOLIDAY WITH THIS COMPANY. My holiday was cancelled by them 14/3/20 when i was due to go16/3/20. I am STILL WAITING FOR A REFUND 14 months later. I have sent countless emails which are not responded to. I have phoned and been fobbed off by someone in a call centre, I have filled out the form requesting a refund by 30/6/21 and surprise surprise still nothing! I have reported them to CMA as everyone waiting for a refund should do. They are still taking peoples hard earned cash booking holidays with no chance of ever refunding. This company is a disgrace and should not be allowed to continue trading. I see on the questions below it asks How easy was it to get a refund. They have missed off impossible!”

Helpful Report

Posted 3 years ago

“I booked recently to go on holiday with my wife to maguluf bh hotel on 28 July 2021 for 6 nights all inclusive only to find out after that the bh hotel is closed for all of 2021 after 2 days of trying to prove this with teletext they finally agreed then tryd getting me to pay extra for alternate location now ive just found out my flights has being cancelled now all they are doing is keeping me on hold not answering my calls & when I do get through after waiting 1 hour & 30 mins all they say is you can get a refund 14 days after departure date if the supplier refunds them in other words if they don’t get refunded by the supplier they can’t refund me pls if anyone reads this DO NOT GO WITH THIS FIRM THEY ARE A CON FIRM it’s a absolute disgrace they are allowed to continue like this . It’s worth the extra money to go to a proper travel agent shop least you know your getting proper service pls pls DO NOT USE TELETEXT THEY ARE A VERY BAD COMPANY TO USE VERY BAD I wouldn’t give it any stars if I had that option.”

Helpful Report

Posted 3 years ago

“DO NOT BOOK WITH THIS Company...m shocking customer service. Scammers! They hang up when they can't answer your questions or have to change something! Nightmare to get through to them. They take your money in a flash I'm on to them s year now about this holiday! They keep saying cancel it! If I cancel my flights are non refundable??? There scammers!”

Helpful Report

Posted 3 years ago

“Have a holiday booked to magaluf and they booked us in a hotel which isn’t even open. After spending about 15 hours on the phone to change the hotel to one that’s open I still haven’t got anywhere with it. Currently we’ll be going to magaluf and spending the nights on the beach it seems!!! ABSOLUTE SCAM of a company. DO NOT BOOK WITH THESE”

Helpful Report

Posted 3 years ago

“DO GOT GO WITH THIS COMPANY!!! They fraudulently used my card details I used to pay for my deposit to take £900 out of my bank themselves. I’m currently in contact with my bank to try and get the money back. The payment was due for a holiday to Greece on the 7th of July this year, in which was cancelled and I’ve got refunded for the flights off Ryan Air already. I’m not sure how they think charging me for flights which are none existent is justifiable? And how they expect me to go on a holiday in which I can’t even get to the hotel? I’ve had no money in my bank for the last 3 months and as soon as I get my 1st pay check after graduating from University, they take the WHOLE LOT. I currently have no money to live off. It’s clear they’ve been trying and trying to take the transaction out all of these months and as soon as they’ve seen I’ve got money in it, THE DAY AFTER, they’ve taken it all out. Honestly, no words for this company. They don’t respond to ANY form of contact, emails, refund forms, telephone. It’s disgraceful. I pray to god they get taken to court and justice is served for the thousands of customers just like me who’ve faced such unjustifiable and illegal actions off of this company. If my bank cannot redeem my money then I will be taking TeletextHolidays to court.”

Helpful Report

Posted 3 years ago

“The booking system was difficult at first, But then I was handed over to a gentle man call Justin M who made it smoot and easy. He was polite and made sure I had the best deal. I had to rebook the next day and again Justin took care. He is a asset to your company .”

Helpful Report

Posted 3 years ago

“Still waiting for a refund due to corona virus epidemic. This company is a joke. Don't trust them they will rip you off. Been waiting for my refund since October 2020.now June 2021. All good reviews are faults. Just look at the names that should give you a clue.”

Helpful Report

Posted 3 years ago

“**STAY AWAY** holiday was cancelled in March 2020 still no refund from Teletext holidays 15 months later just generic response to emails saying they are awaiting refund from supplier!!!! Absolutely disgusting they can get away with this !!!”

Helpful Report

Posted 3 years ago

“Paid for a holiday in full on 07.12.2019 for a holiday in June 2020 which was cancelled due to COVID . Phoned on numerous occasions to talk to someone with no avail, texted them every week only to get an answer sometimes that they are looking into refunds. Finally got my refund 14.06.2020 for full amount, but how many more people have had this done to them and the interest received by Teletext holidays on our money”

Helpful Report

Posted 3 years ago

“My flights have been cancelled by Ryanair (Covid) but Teletext hadn't bothered to tell us this! I've tried to ring and message only to have the phone put down on me everytime ! Disgusting service -dort it out!”

Helpful Report

Posted 3 years ago

“Won't refund my money for a holiday from May 2020”

Helpful Report

Posted 3 years ago

“Absolute waste of oxygen trying to get any sense out of these people. They do not accept responsibility, even when they are clearly responsible. Their attitude is appalling and most of the staff are completely ignorant. I did manage to speak to one lady who gave all the right answers and made me feel like I was getting somewhere, then ‘boom’, back to square one. No response whatsoever.”

Helpful Report

Posted 3 years ago

“wow what a waste of space this company in, please do not even think of booking with them, if you ring to book they answer within seconds, but try to ring for anything else once they have your money and its like trying to speak to the Queen, its just not going to happen. easyjet have cancelled flights refunded them my money but all I get is a email telling me to not to forget to check in on line, on this non existant flight. I have sat on hold for over 20 hours in 3 weeks, twice I have got through to be cut off after giving my details”

Helpful Report

Posted 3 years ago

“We booked our holiday to Crete on Sept 2020, when the 'red/amber/green' system wasn't implemented. Crete is Amber and as we both work for the NHS, so we wanted to cancel 2 months ago. After lengthy hold times, numerous cut-off/ unanswered calls and several emails, we got a reply 6 weeks later (14 days before we're meant to fly out), saying the cancellation fees are 100%!!! We havent had a single email from them about the holiday since Sept 2020. I have never used this company before, and shall absolutely never use it again, and will tell absolutely EVERYONE I know NEVER to use teletext holidays, as their level of customer service is clearly below any imaginable expected standard. We are now in the process of trying to schedule with them to next year with the hope of the world being back to some form of normality again. I fear we won't see our £1500.00 back.”

Helpful Report

Posted 3 years ago

“If ever you want to throw your money away boom with these. I have been hung up in, laughed at, ignored and have had zero communication from them in a whole year of waiting for my money back. Disgraceful company!”

Helpful Report

Posted 3 years ago

“I booked wirh them and had a holiday to Egypt last Feb. All went smooth had a good deal. Staff were helpful. So just decided to book with them again and there is a good deal. After thinking about whether to go away or not I though I would go back on jus now and book it. Their website isn't working now. I just looked at all their reviews lately and don't look good. They never used to be like this. Wonder what's happened and if they have decided to rip everyone off now and close down because of covid and noone booking over the last year”

Helpful Report

Posted 3 years ago

Teletext Holidays is rated 1.8 based on 1,621 reviews