Teletext Holidays Reviews

Name: Teletext Holidays
Rating: 1.75

1.8 Rating 1,621 Reviews

19 %

of reviewers recommend Teletext Holidays

Company Reviews

Questions

Metrics

1.8

Based on 1,621 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

0192 376 8857

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price advertised was never available. Was told we had 10kg luggage but when we checked invoice was not there. Contacted customer services who said would get back to us withiin 48 hours but still waiting 10 days later. They don't want to know once they've got your money.”

Helpful Report

Posted 4 years ago

Hi, We are sorry to read your concerns with regards to the prices shown on the website. We do try to provide the best possible service to all our customers and your feedback is appreciated. To clarify, we use suppliers live systems for flights and accommodation and prices are always fluctuating so the live price would be confirmed to you when you call our sales department. Being honest with our customers is our priority and we do advise about live pricing at various places on our website, “Prices change regularly, please call now for the live price”. Further, any optional extras such as baggage, transfers etc are not included in the advertised price and are optional the price shown is for accommodation and flights again as advised on the website. With regarding to your further hand luggage comments, a member of our team is looking into this and will contact you shortly. Best Wishes Becky

Posted 4 years ago

“Very easy to deal with very helpful”

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Posted 4 years ago

Hi Raymond, Thanks for your positive comments. We do hope you have a brilliant holiday. Best Wishes Becky :)

Posted 4 years ago

“Jervis our holiday agent was very polite and went above and beyond to get us the best deal. He was very knowledgeable and quick and explained everything to us perfectly. I would highly recommend both Jarvis and teletext holidays”

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Posted 4 years ago

Hi Julie, We are happy to hear our sales agent was helpful and gave you the best flight available so you can make the most of your time away. We do hope you have a brilliant holiday. Best Wishes Becky :)

Posted 4 years ago

“Service advisor was very helpful when I called to book, managed to get me a much better flight time which meant we didnt effectivley loose a day of our holiday.”

Helpful Report

Posted 4 years ago

Hi Rebecca, We are happy to hear our sales agent was helpful and gave you the best flight available so you can make the most of your time away. We do hope you have a brilliant holiday. Best Wishes Becky :)

Posted 4 years ago

“The customer service person was very polite and helpful throughout the conversation. I got a great deal and he was patient with me as it was my first ever holiday booking.”

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Posted 4 years ago

Hi Jonathan, Thank you for your kind comments. We are pleased to learn our agent was able to assist you in booking your holiday and provided you with all the information required before confirming. We do hope you have a great time away. Best Wishes Becky :)

Posted 4 years ago

“Very helpful and got everything sorted I needed, can’t ask for any more”

Helpful Report

Posted 4 years ago

Hi Craig, Thank you so much for your kind comments. We do hope you have a brilliant time away. Best Wishes Becky :)

Posted 4 years ago

“Quick hassle free and I got exactly what I wanted no issues or fuss GREAT!”

Helpful Report

Posted 4 years ago

Hi, We are really pleased to hear we have been able to provide you with the best deal possible and we do hope you have a great time away. Best Wishes Becky :)

Posted 4 years ago

“I was constantly reviewing short break holidays and when I found one I called the number. The call taker was very helpful including looking to further reduce the cost. I found the holiday I wanted and the price I wanted and booked it. Very helpful”

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Posted 4 years ago

Hi Niel, We are really pleased to learn we have been able to help you in finding the best holiday possible along with a great price. We do hope you have a smashing time away. Best Wishes Becky :)

Posted 4 years ago

“My travel agent Venkat has been most helpful in finding me the best deals, not only taking into account aspects that I want but ensuring I get the best value.”

Helpful Report

Posted 4 years ago

Hi, We are happy to hear Venkat was able to help you in booking your holiday and we do hope you have a great time away. Best Wishes Becky :)

Posted 4 years ago

“All done within half an hour and got what I wanted. Nice holiday in five weeks a a very good price. Morroco here we come”

Helpful Report

Posted 4 years ago

Hey Lynn, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 4 years ago

“Very good informative service from Kishan following up with a couple of calls to keep me updated”

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Posted 4 years ago

Hi Deborah, We are very pleased to read Kishan was able to help you in booking your holiday and we do hope you have a smashing time away. Best Wishes Becky :)

Posted 4 years ago

“Very good service really polite and helpful staff”

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Posted 4 years ago

Hi Brenda, We are happy to read your comments and do hope you have a great time away. Best Wishes Becky :)

Posted 4 years ago

“Brilliant service, quick and efficient”

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Posted 4 years ago

Hey Chelsea, Thank you for your kind comments which we are very happy to read. We hope you have a brilliant time away. Best Wishes Becky :)

Posted 4 years ago

“Great service I always use teletext holidays”

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Posted 4 years ago

Hi Matthew, Thank you for your feedback. We do hope you have a smashing holiday. Best Wishes Becky :)

Posted 4 years ago

“Very well advertised and your colleague worked very hard to get our holiday package”

Helpful Report

Posted 4 years ago

Hey Wendy, Thank you so much for your feedback :) We do hope you have a brilliant time away. Best Wishes Becky :)

Posted 4 years ago

“Was very happy when booking very quick and clear understanding very happy”

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Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

“Great communication and helpfullness. Ellie was wonderful with finding us the right holiday. Would most definitely recommend to others.”

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Posted 4 years ago

Hi, Thank you very much for your positive feedback :) which we will pass to Ellie. We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 4 years ago

“No hassle.no fuss.”

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Posted 4 years ago

Hey Robert, We do hope you have a great time away. Thank you very much for your positive feedback :) We hope you have a brilliant holiday. Best Wishes Becky :)

Posted 4 years ago

“Great help and customer servicd”

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Posted 4 years ago

Hi Sarah, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 4 years ago

Teletext Holidays is rated 1.8 based on 1,621 reviews