Teletext Holidays Reviews

Name: Teletext Holidays
Rating: 1.75

1.8 Rating 1,621 Reviews

19 %

of reviewers recommend Teletext Holidays

Company Reviews

Questions

Metrics

1.8

Based on 1,621 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

0192 376 8857

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute joke of a company. They ignore all my emails. The people on the phone don't want to help at all. It takes 3 hours to get through to them. Only to be told someone will call me back. Yea right. I hope they get shut down because they clearly can't run a tap let alone a company.”

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Posted 3 years ago

“This company are sharks and should be avoided. Extremely poor customer service.”

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Posted 3 years ago

“If I could give no stars I would. We booked 2 holidays which had to be cancelled due to the COVID pandemic. We have found the customer service to be truly dire. After being assured of a refund we are still waiting months on. The customer service is very unhelpful (after waiting an average 60 mins to get through) often disconnecting the call when they didn't want to help anymore and not giving the correct information I needed. I have written complaints in which the issues where not addressed and marked as resolved. I will never use this company again.”

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Posted 3 years ago

“An absolute disgrace. I can't get a refund and now they won't answer the phone to let me rebook. When l do get an answer they put me back on hold but if you want to book a holiday they answer straight away to take your money. A shower of gangsters and nothing short if it. I won't stop to get my money back.”

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Posted 3 years ago

“Words can not describe how bad this robbing company are”

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Posted 3 years ago

“Cancelled my holidays twice , £1400 since last June still no refund no response no apologies no holiday scammers seeking Legal action as we speak absolutely shocking waiting any day now for bankruptcy. 👇”

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Posted 3 years ago

“All inclusive holiday flights got cancelled and they still sent me a confirmation a month after saying the holiday was going ahead when it obviously wasn't, Cant get through on the phones, They won't reply to emails, Terrible customer service....”

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Posted 3 years ago

“They cancelled my family all exclusive holiday to tenerife in March 2020 and I still have not received my refund of €3918 they now won't answer me. They are a terrible company I am over a year waiting”

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Posted 3 years ago

“Still waiting for refund 10months on, been promised payment 3 times and then it gets pushed back again. Left holding on phone for hours to then get cut off. Emailed 4 times still no response.”

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Posted 3 years ago

“Booked a holiday for August 2021 paid deposit but due to restrictions decided to cancel then automatically they take more money from my debit card rang them keep u holding then cut you off sent so many emails no reply terrible service considering we are still in our cancellation period”

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Posted 3 years ago

“Dreadful company, they owe us £1000. Can't get any help from them, you are left hanging on the phone and then it cuts you off. I have sent 17 emails and still can't get a response from them. Please avoid this company.”

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Posted 3 years ago

“Absolute joke of a company not recived refund after 12 months”

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Posted 3 years ago

“Paid back £1000 after 7 months wait. Still owed £1805 and it's now 12 months from the flight date. 18 months since they have had my money. PPI paid out quicker than than these robbing bar stewards!!!!”

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Posted 3 years ago

“Doesn't warrant 1 star. Lie after lie the sooner they get taken to court the better. 10 seconds to get through the booking line. Hours waiting on the complaints lines. Never use the robbing b!@!$@s again.”

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Posted 3 years ago

“Appears to be every customer but as others have said, booked a holiday for April 2020 which was cancelled due to covid and still waiting for a refund! Have been in touch with the flight company who informed me that they refunded Teletext in June 2020. So they have the money but are refusing to return it to customers. They have not stopped responding to my emails and have been unable to contact them by phone. Absolutely disgusting company. Steer clear.”

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Posted 3 years ago

“A shower of gangsters. Booked a holiday with them in February 2020 which was cancelled due to COVID. Have been in contact with them numerous times and have been told lie after lie but still haven’t received a penny of my money back.”

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Posted 3 years ago

“Still no refund after 12 months! Hopefully they will be taken to court soon and enforced to repay the 7m they owe. Absolutely appalling service. Never never use them again”

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Posted 3 years ago

“My mate and I booked a holiday in January 2020, for May 2020. It was cancelled due to covid 19. We tried getting in touch and on the odd occasions we did we were fobbed of with lies. My mate got through on 8th April 2021 and was told the money would be returned with in the next few days. More lies as it’s now May and still nothing. We got in touch with jet2 and also the hotel and we’re told the money from both parties had been returned to teletext holidays. So they get your money back but don’t want to return it to the rightful owners. In my opinion that’s theft, so all these people who they own money to have had it stolen by the unscrupulous firm Called teletext holidays. Do not use this company or any associated with them because if anything goes wrong you will not get your money back. They are thieves and fraudsters, so block them and last put them out of business. Even get in touch with teletext and get them removed. Let’s get up a petition and get the removed as a holiday company.”

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Posted 3 years ago

“I wouldn’t even give it a one star !!!!! Worst company ever for three weeks waiting on phone for 1hour 50 at least to speak to someone to amend holiday to be told we call you back still waiting ! No reply to email not able to do live chat I don’t have business name and as for the form to complete for amendments it goes back to main page this company is a disgrace DO NOT use them scam good holiday price however no customer service when things go wrong”

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Posted 3 years ago

“one word for these SCAMMERS been on the phone nearly 3 hours trying to get hold of them for a refund but if you select to go through to a different department they will answer the phone straight away but still can’t deal with your enquiry so will put you back on hold to the refund department absolute shambles of a company stay away from these. Also very RUDE”

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Posted 3 years ago

Teletext Holidays is rated 1.8 based on 1,621 reviews