Telkom Reviews

“ Telkom owes me a refund since 2022 to this day I never got my R770 they owe me, I tried several times to get my money back but was never successful. Their stuff don't take customers serious.... Telkom, I want my money back. ”

“ Good Day, I still have not received my refund. ”

“ Telkom is stealing disability and pension fund from old age people after I did paid R699 last week for 20 MB uncapped 24/7 WiFi for 30 days every time the WiFi does go off and off line it does send you a sms and say data bundle duplicate or out of data when you do call back and want to know what is going on because I did pay for 30 day of WiFi for R699 an it's not have been a week so Telkom want to tell me my R699 uncup data for 30 day in week is up and if you do phone them they are making you are a dumb and a liar on the phone and everytime you do buy the uncapped you do get a sms on what date you did buy and it's 5 day's Now so Telkom does not want to answer me and can't explain to me where and what is wrong all they do say it's your phone or your service settings is out off order so why for 5 days I have been using the WiFi uncapped dada and now after 5 day's it say data bundle duepleted so when I do ask for my R699 back that I can pay MTN or Cell what is a reliable network that won't steal disability money and cut the WiFi and Telkom agents that make you dumb and refusing to refund the whole R699 becues I'm paying for a service what I'm not getting from Telkom SA and last month there tower whas offline for 2 weeks and I did pay last month R699 for WiFi uncapped so for the 2 weeks they where offline Telkom do say it's not there problem I'm losing 2 weeks of WiFi and my money so I do want all the south Africa to stand together and let's take on Telkom SA that steal disability and old age pension fund each month for paying for a service what you are not getting and refusing to refund back or Carrie at least the 2 weeks over for this month but still they are not refunding or paying back so let's stand together that we can stop big malti million company of steal customer money and refusing to pay back ”

“ I wonder why I took a contract with Telkom, I would give a zero if possible. Paid off my account, still got debited. and their refusing to refund me. ”

“ Wish I could give zero stars you guys have no customer service . You guys Take R249 for my uncapped lte bundle and it says I have data but no internet, I have check the single and it is lte covered , I have changed devices twice and turned roaming both on and off ,nothing . Should of just got WiFi useless Call me on 067 143 6605 if you guys every decide to refund us. ”

“ Last month I was debited twice and I am still waiting for my refund. ”

“ Telkom you have unnecessarily debited my account without my permission in the middle of the month and 17 days later I am still waiting for the refund!!! ”

“ An erroneous over-payment was made in the beginning of April. I have applied numerous times to get a refund for MY money back that they do not have any right to keep. You get pushed around from person to person everyone saying that they can’t give you more information as it’s a different department. This is getting ridiculous, and honestly CRIMINAL! It is my money that I am owed and I refuse to let them keep it. ”

“ I sent an email asking for a refund but again I was told l must use the App that I'm unable to use,to rectify that. ”

“ I am trying to get a refund for the last week and a half and Telkom just refuses to assist. Even the manager does not respond to emails ( a total of 5 were sent). The service stinks at the billing department. Every time you call they have different stories. I will never recommend Telkom to anyone as they are useless. ”