“Parcel arrived already opened! Advised Temu immediately with photos and video evidence. We’re not interested in assisting at all. Poor customer service. They don’t listen and don’t care!”
“Product advertisements are misleading. Products are poor quality. Given most go straight in the bin, it is cheaper to pay more locally and get what you want. My delivery left me feeling like I had paid to dispose of someone elses environmentally unfriendly garbage.”
“Temu’s misleading marketing is based on false promises! Today, I’ll focus on their shipping deception. I ordered a sander that was advertised as being sold by a local seller with fastest delivery — within 2 business days (See photos! They might look the same but are 6 days a part).
However, once I paid, the delivery estimate changed to 2–7 days. After 3 days, I checked the order and saw it was delayed again and still marked as “seller is preparing the item.” After 6 days, it said the same thing! I suspect they meant “being made,” not “being prepared.”
And don’t be fooled by the “Speed Up Shipment” button — it’s just another gimmick and doesn’t do anything.
If you care about honesty and reliability, avoid Temu. Among other issues, their shipping claims are not what they appear to be.”
“I’ve been trying to register as a U.S. seller on Temu, and the process has been incredibly confusing. There don’t appear to be any U.S.-based representatives who understand how business formation and documentation actually work in the United States.
The system and support team seem designed for overseas entities, so standard U.S. structures aren’t recognized properly. Each support agent gives a completely different answer on how to verify or register — even when you provide official IRS and state-issued documents.
Temu has huge potential, but until they staff U.S.-based verification specialists or align their platform with U.S. business registration standards, onboarding will remain unnecessarily difficult for legitimate American sellers.”
“Very happy with 3 years of shopping with Temu.. However, they offer free deals or massive discounts but I don't believe they exist as they have you running around in circles and you end up with everything in your basket and having to pay regular prices..”
“So I have been shopping for years now on temu it has some good products but I definitely don't recommend the clothes if you want to shop for clothes sheen has it but temu has some good products although one time I ordered something and everything came but not what I wanted but when I told them they sent me it but sometimes it really annoys me”
“Their clothes are made cheap and they give me an award then take it after a week everything is cheaply made and I would advise anyone not to shop here ..you will get ripped off”
“Used too be but quality of the goods could be really bad..ok they used too offer a deal pick 3 things for a penny then get them free if you spent ÂŁ20 on other things..Now 3 things for a penny..buy things for ÂŁ20.
.the 3 free things don't go into cart..ok too test this deal I added ÂŁ80 worth of goods into cart and...the 3 free ones did not go into cart..Now it's a scam”
“🛑 PLEASE DO NOT USE TEMU use another company.... My package got delivered to another house, they acknowledged it (I have an email stating this from them and the delivery company) that it went to another home but they still won't give me a refund. Im the one out of $ and there is nothing I can do about it. So, so wrong.”
“Temu kept sending me notification saying I had 10 free gifts once I placed an order I placed a couple orders and still never got the gifts. I just wish they would stop sending the notifications saying that.”
“Title: Warning: Irresponsible Delivery and Poor Customer Service
I ordered five items from Temu and received only two. The company claims all five were delivered, but that’s simply not true. The carriers and sellers Temu uses are careless — one of my packages was left in an unsecured, public area and I wasn’t notified for hours.
Temu’s customer service has been extremely disappointing. Instead of resolving the issue, they keep referring customers to third-party sellers who never respond. Refunds are nearly impossible to obtain.
Unless Temu begins using reliable carriers like USPS or another reputable service, I strongly advise others not to shop on this site. Despite my research before ordering, I now question the company’s legitimacy, the way these transactions were handled feels deceptive and untrustworthy.”
“I just received the boots I orders and they were not the size I ordered. Also some bras I ordered were very poor quality and did not fit right. I'm still waiting for some other things I ordered and payed for. Now I'm worried that they have my card number. Will b watching my account closely.”
“Still waiting. If you can't service your customers the dates you promote close the business TEMU. I ordered the products cause supposed to receive them a week ago ( A week ago it was the final date). Tomorrow I shall travel without my products.”
“I bought two items because temu website said that I would receive 10 free items as a gift if I made a purchase. But as soon as the payment was completed, all the 10 free items were canceled!!!”
“The quality is generally extremely poor. Moreover, when the page is loaded, there's a spinning wheel which provides fraud information, which is very annoying.”
