“MORE PROBLEMS WITH TEMU, THIS IS MY 3rd MAJOR ISSUE WITH THEM, FIRST WAS A CHAINSAW THAT NEVER ARRIVED, THEN A JACKET THAT ARRIVED IN SIZE XS BUT I ORDERED L, AND NOW A MONOCULAR WITH 2 PIECES MISSING AND IS USELESS WITHOUT THEM. I GOT NO REFUND OR CREDIT AS THEY SAY YOU WILL RECEIVE IF THIS HAPPENS,
DO YOURSELF A FAVOR AND STEER WELL CLEAR OF THEM. KM”
“Temu prevents you from leaving bad reviews about products on their website. In doing so, they prevent customers from hearing from real buyers who had real issues with bad products.”
“Ordered hitbox welder off temu and never received. contacted temu and was told to contact DPD UK, DPD told me to contact E-target they told me to contact temu.
so contacted them again. they said contact hitbox the retailer that sold the welder so did that and guess what they told me to contact DPD so I've come full circle. £250 down and no welder. once they have your money they just don't care. I'm writing this review because I don't want anybody else to fall victim.”
“If I could leave A 00 rating I would. All 8 items I purchased have not been received over 2 months now. They are quick to debit your account. So I basically got ripped off. They act like they will help but don’t do anything to help. Never use Temu I will get ripped off. I should have listened to all the bad reviews….”
“HORRIBLE AND WORST ONLINE SHOPPING EXPERIENCE EVER.
Insane waot times
Customer "support" is robotic, almost patronizing and email support is even worse and responds with autonomic, bot and scripted responses with vague verbiage and no solutions.
Misleading promos and insane amount of marketing emails sent to customers that are misleading and include statementsthat are downright incorrect.
I will never use this site again and if could give negative stars I would.”
“I was dealing with a difficult issue that left me uncertain about what steps to take next. While searching for reliable help online, I discovered ERF through several strong recommendations. I decided to reach out, and their quick, professional response immediately set them apart. The team listened carefully, asked thoughtful questions, and made sure they fully understood my situation before offering any advice. Their professionalism and genuine concern gave me confidence and reassurance throughout the process.”
“Please change your courier service first of all we buy from the temu is worst experience after that courier J&T express world worst service they don’t know the meaning of service and customer”
“They just keep saying it is in the carriers hands so no refund, yet they took my money already and no items received. Checked with FedEx and they don't have it. It's the old "It's in the mail scam!" So be aware and buy someplace else.”
“Temu has become greedy and no longer offer proper customer service. They instead blame it on THEIR couriers or blame it on peak season, that Temu was clearly not prepared for. 19 days and still waiting for my package. Unbelievable....Temu do better!”
“Package delivered last night about 9pm, No knock on the door, although there is a sign to knock. Woke this morning to find it gone. In the beginning the packages were delivered to the customer mail box. Then it changed (and is unsecured) I will no longer gamble with the outcome of ordering from temu.”
“I had been dealing with the issue on my own for far too long, and it reached a point where the pressure became overwhelming. After contacting xwaxt.com, I immediately noticed a difference in how the situation was handled. Their team was patient, responsive, and genuinely focused on helping me understand every part of the process. They communicated clearly, followed up consistently, and never made me feel ignored. What once felt stressful and complicated slowly became manageable thanks to their steady support.”
“I had been dealing with the issue on my own for far too long, and it reached a point where the pressure became overwhelming. After contacting xwaxt.com, I immediately noticed a difference in how the situation was handled. Their team was patient, responsive, and genuinely focused on helping me understand every part of the process. They communicated clearly, followed up consistently, and never made me feel ignored. What once felt stressful and complicated slowly became manageable thanks to their steady support.”
“Bought 8 solar lights for my driveway and 4 stopped working within a week. Tried to get Temu to intervene and they washed their hands of it.
You will NOT get support when things go wrong and these light are definitely not worth it.
I will never use Temu again, it is not worth the hassle.”
“The offers they advertise are never as they say. It's so difficult to achieve the "free gifts" I spent over £100 on a toolbox and got a free rubber hammer but none of the 6 gifts that they said I would receive. I'll reserve judgement on the toolbox until I receive it. Despite my review and all of the other negative ones on here and other platforms, no doubt they won't care as volume of orders will sustain their business”
“I found Temu’s spin-to-win mechanic misleading. Every purchase session included an invitation to spin for dollars or free items, which encouraged me to add more to my cart. I did this multiple times across different orders, but the promised freebies never arrived. Given the repeated disappointment and lack of any resolution, I stopped using the service. Others should be cautious and not rely on those spins as guarantees."”
