“I have used Temu so much. Ya their quality isn't the best. Prices are compatible with my shein and Ali accounts. My biggest issue is their promotional events. You need to spend lots of money and buy lots of items to reach the end of events. Then once you finally after months of playing events daily purchasing lots of items to reach end they refuse to give you rewards you won. They always state you haven't completed event. I am in that situation now. I am tired of being screwed and insulted. I also refuse to try over again to see perhaps this time I can win free items but not a chance. I am done with Temu and take the thousands of dollars I spend on Temu at Christmas time shopping and shop at Shein and Ali. Quality and delivery time are not any better but being treated as a valued customer is a lot better”
“I returned 4 items, and they are claiming that I never returned anything, even though I have confirmation from the currier company which collected the package! I sent them proof of receipt, asking to show what was in the package they received (as there is a confirmation from them that they received a package, however that the items weren’t in it), however they are completely ignoring me over and over again! Shocking! Stealing my money!”
“the site works well and you get stuff at a cheap price but have to wait a while for delivery. the thing that really annoys me is the scam rewards. i understand that if i buy something every day i will get a reward each day etc but twice now i have been promised that if i check out the items in my baset i will get CASH in my paypal. those were the words... CASH in my paypal, not a reward if i do something for 7 days etc... ended up complaining and got given credit on the site but the rewards are a scam and totally worthless.”
“At a time when I felt completely stuck and unsure of how to handle my situation, I came across TRAKMINT.ORG while reading online reviews. I decided to get in touch, and I was immediately impressed by their professionalism and speed. Their team responded without delay, offered clear guidance, and genuinely listened to every detail I shared.
They approached my case with patience and understanding, making sure they grasped the full picture before moving forward.
TRAKMINT.ORG support brought me a sense of relief and confidence that I hadn’t felt in a long time.”
“Prices change from when you select to when you place order. You spin to get discounts that never materialize. Products arrive in plastic bags, frequently crushed. They tell me they are refunding my paypal account, but the refund never arrives. Also found the same items in the dollar store at 1/4 the price paid to Temu. Many items do not have a size and look bigger than what arrives. Same item appears on their web site at 6 different prices. Many item need a power supply that does not ship with it. Others require USB charging from your computer.”
“Watch what you do when shopping. If you hit the wheel it places the order unbeknownst to the shopper. Temu did refund some of the items on a $190 order.”
“Does the Temu website really have to show that pinwheel for discounts all the time? It’s so annoying - my suggestion is, I’m sure I’m not the only one that feels this way - customers just want to go straight to ordering and not have to use the spinning wheel. Also everyone should be able to access your website without logging in or creating an account.”
“⭐☆☆☆☆
Absolutely the worst experience I’ve ever had with an online company. Temu accessed my PayPal account and made a fraudulent charge without my authorization. After that, they refused to provide return labels for items that were either delivered to the wrong address or to my neighbors instead of me.
To make things worse, a large amount was withdrawn from my bank account, and their customer service has been completely unhelpful and dismissive. I’ve reached out multiple times, but I keep getting generic replies instead of real help or accountability.
This has been a stressful and unacceptable experience. Do not trust Temu with your payment information — their handling of sensitive financial data and orders is reckless and unsafe. I will be reporting this to PayPal and my bank for further investigation.”
“Ik heb mijn pakket beschadigd aangekregen en een ontbrekend artikel. Ik heb het verwittigt aan Temu en ik moest langer dan een uur aan de lijn blijven totdat ze antwoordde. Elke keer dat ze me terug sturen is het een standaard antwoord van klantenservice. Het is tot nu toe al een maand lang sinds het probleem en ze forceren me om te betalen. Ik vind het oneerlijk en niet normaal. Ik ga niets meer van Temu bestellen”
“Misleading marketing and placing 1c, products in you basket, then they don't ship those products except what you have been highly charged on.
Very poor quality products
The pictures do not match what they sent, or the size delivered is completely off, way less.
I would be happy to sign a class action against this company.”
“Just got my order after 3 wks of waiting. OMG what a lot of rubbish, the $2 dollar shop has better quality. What I brought was squashed, bent and damaged beyond use. NEVER AGAIN. Shame on you Temu/”
“Had a really bad experience, where my package got lost or delivered to the wrong person and the people on the costumer support really dont care about nothing, they only care to give a response and never see you again.”
“It's too bad you cannot give a zero star review. Worst site to navigate. This was my second time considering to order from temu. First order went OK. The second one I hadn't planned on putting in. I picked some things and then decided not to order. They somehow put my order through anyway. I was only able to cancel a part of the order. I will never consider ordering from temu again.”
