“I think Temu is a joke they will not help me or tell me what happened to two of my orders all they did was refund me so I will know longer but from then they suck!!!!!!!!!”
“Temu is a not very good on their word. They offer you coupons, but then turn around and charge you. Be careful using Temu.
And, when use the chat feature, it says the same thing over, and over, and over again. How frustrating.”
“Absolute cheap quality. Do not use this organisation, waste of time and money. I am so angry and disappointed with everything I have purchased the pictures look fantastic and then you wait a week to receive the product and when you get them and they look cheap. Then you try to contact a seller, which you cannot contact them then you try to contact Temu and you have to speak to a robot. I’ve had bad experience. I’m really annoyed.”
“i really love shopping on temu, its a great site to plan any party as they have everything. they have amazing items, always arrives on time or very often even earlier. the returns and refunds work great always easy.”
“I ordered 50 Peony bulbs. They were advertised as bulbs and when i got the package today it is a package of seeds. Paying shipping and tax on thi is a joke.”
“As many others have said Temu has very deceptive promotional gimmicks. I tried chatting with them about this, but I think they did their best to try and confuse me more. Needless to say they did not come through on the promotional items even after purchasing the additional items required.
Once I get items purchased, my wife and I will both be canceling accounts.
Can no longer do business with a very deceptive company.”
“They are a joke!! I was constantly getting ads telling me to click the ad for a free tablet.....eventually I clicked on it. I had to order around £18 worth of goods to get my "free" tablet. Having spent this money I still DID NOT receive my free tablet!!! What a con!!”
“I placed an order with TEMU, which paid in advance. I did not received the package due to their inconsistency/responsibility. TEMU refuse refund.
I ordered a few items with TEMU on the 4th August and ofcourse paid in advance through my prepaid card. Estimated delivery time was 14th-21st August 2025. The parcel never arrived. Until today I kept receiving false information and reassurances from TEMU with various excuses. My investigation revealed that they cooperate with a scammer and fraudulent logistics agent in Chalkida-Greece, who is unable to deliver further beyond. I reported this fact to TEMU but they did not take me seriously and kept insisting on their policy and their delivery schedule. Eventually on the 24th of August they e-mailed me saying that I shall not receive my parcel. Later on the same day they e-mailed me again saying that they have initiated a return of the parcel to China. I asked for an immediate refund. They are stabornly refuse to refund my money before the parcel arrives safe back to China. I placed an order which paid in advance. I did not received the package. I do not receive a refund”
“Temu is joke. They tell you here are your free gifts but you have to make a purchase after making your purchase you never receive the free gifts and they make you pay for more purchases on top of more purchase while never getting your credits or anything free even credits. Its a scam tactic. Dont believe it or trust it.”
“They always offering gifts and deals with purchase but after you pay they send nothing they advertised you won or got credits for. Then the product is horribly and or very cheaply made. Sizes all over the place just like their spinning of wheels and winning stuff. Bogus, lying site”
“Temu sucks! I ordered a rocking chair for $100 bucks and the package was stolen and they wouldn’t do anything bc all I had was a police report . Don’t wast your time and money”
“Delivery contractor tracking no good ,tracking stopped when deliver company picked up from customs no update for 4days no one answers calls or emails at courier very disappointing ,as for temu they don't want to deal with it all I got was robotic answers to the complaint ,I really don't need there 5€ compensation ,my contract is with the company that took my cash ,not the courier with whom you can't get in toch with ,nightmare this is the second time I have been let down with temu and delivery contractors robotic”
“Placed $124 order that, despite multiple emails from Temu and there delivery company UniUni, my order never arrived and so far have not received refund. Temu said refund is coming but I'm still waiting.”
“Never take part in games or free items. You will have to place orders amounting a thousand dollars on temu and work for one year then you will be able to hardly claim a couple of free items worth ten or twenty bucks.
It is not quite simple that you will get free items just in one day, or one week or one month. You will have to play games place orders , make investments and spend time, refer to and invite friends and they will also have to work and purchase on temu then you will be able to get a couple of free items of cost ten to twenty dollars”
“Multiple times will lure you from big discounts and let you picked 3 items after you purchase regular price products. The discounted items I picked never arrived. Tried to go back in my orders , but weren't there. And it happened again, same thing happened. Just very disappointed.”
“I did get the products that I ordered; the $0.01 offers are just a rip off. If you don't spend another $50, $60, $70, you never get to the right amount for the promotion or credit. I will not be ordering from Temu any more; I don't have time or money to waste!”
“I bought something that cost R3,314 then courier charge me R933.i want my refund back before I pay the courier so the problem is it's two months nou im still waiting for my refund from temu”
