“Do not trust the ‘promotions’. They say you get items for 0.01$ once you buy a certain amount of other stuff, but do not ever send you those bonus products. It is a scam to get you to buy all the extra stuff”
“I ordered a vase and they put ii in the lobby of my building it was stolen I never received it, there logistic company's are by far the worst. And they denied my refund. People still they suppose to come to your door with packages, they lost a loyal customer. They don't have to worry about me anymore. If you thinking about ordering from them DONT. GO ELSEWHERE. IVE COMPLAIN TO THEM SENT EMAILS AND CALKED THE LOGISTICS company nothing is being corrected, think twice about ordering from them.”
“Temu is deceptive and untrustworthy. I did one of their promotions and was forced to purchase items in order to receive the promotion. I still did NOT receive the promotion items I picked. No "free" gift, either. The item that was sent was of the cheapest quality I've ever seen. It didn't even set up before breaking. I do not suggest that anyone use Temu.”
“I ordered a vacuum cleaner from Temu and one of the prongs broke off into the socket, I contacted the seller in which they were to reship me another. Then Temu emailed me saying the seller denied my request, I sent pictures of the defect but Temu did nothing to help, Temu is a bunch of junk. I Done with them”
“Fraud Alert – Be Cautious!
Be careful with this seller on Temu. Do not leave your card or bank information attached to your account. They sent me merchandise I never ordered and withdrew money from my account without my authorization.”
“Absolutely worst customer service ever. Delivering my product to the wrong address. On the phone for day is trying to rectify the problem. Stay away from this company.”
“When my cash withdrawal was denied and my account access suddenly restricted, I feared the worst. It's a common issue, and I understand why people lose faith in platforms. But thanks to Mrs. Mercy and her amazing support team, I was able to recover my funds and regain confidence in the process”
“When my cash withdrawal was denied and my account access suddenly restricted, I feared the worst. It's a common issue, and I understand why people lose faith in platforms. But thanks to Mrs. Mercy and her amazing support team, I was able to recover my funds and regain confidence in the process”
“Unlike eBay or Amazon, Temu cares more about their merchants than the consumers. I bought a set of tools made by Vevor, which turned out to be junk, as it cannot cut as it should. I bought another set from Home Depot, what a big difference. Asked for refund, and Temu wanted to protect the merchant. I know eBay or Amazon would have refunded my money. I will not shop at Temu anymore. One experience like this wiped out all the savings I got to date. It's not worth it.”
“I am shopping at Temu since 2/3 years. The prices are really good but I am annoyed with their free offer. It’s not free at all they keep on charging if you want to take their offer. I hate this dishonesty and tricky way to make us to shop.”
“I was looking for an alternative to Amazon but Temu is not it. Costs are a little bit less, but delivery is a longer and returns are pain. I have received more damaged or defective goods from Temu in six months than I have with 15 years of Amazon. When you do a search, they throw everything at you. Amazon does this too, but Temu is way worse. I still use Temu, but only for low cost items that if they are damaged I just throw them away.”
“I ordered 4 things from temu and they split them into 4 different packages and I have only got 3 of them the other says waiting to be accepted at a warehouse in el Monterey California and it has been almost 2 weeks with no word from temu as to why it is being delayed or issuing a refund to me”
“A portable air conditioner was priced at 28.53$ but when adding to cart the price magically changes to 253.01$ ..also the description was that of a portable air conditioner but what came up was a fan...again was descriptive of a 8,000 wattage of portable air conditioner...tried talking to customer service...all they said was they would check in to it”
“I have waited over 2 months for pkgs.i paid for 2 pkgs no delivery
I went to ups they said pkgs in customs
I tried calling customs
Serv. All I get is computers.no one will talk to me
Bonnie varner. Bushnell fla”
“I've been shopping for temu for 2 years now but sadly prices have gone up and it's just as good as cheap shopping here in the US now there's just not much I want anymore on it I love the paintings but they don't do personalized ones no more that you paint yourself I'm disappointed very disappointed cuz this was my favorite store”
“Order not complete. I ordered 3 balcony planters and received 1 that is damaged tried to contact temu and no response
Temu offers no customer service. Will never order from them again.”
“This place is a joke when it comes to customer service and returns... I've been told 24 hours... I'm now waiting for 3 days and still no one has contacted me... customer service does nothing but copy and paste messages... they REFUSE to put you through to a supervisor when requested... they take 5 minutes to respond while other automatic messages pop up.. it's a joke.. DO BETTER!!!! You certainly make enough money as a company to hire oncall staff..... fully not impressed.”
