“They give you freebies but you have to spend a certain amount on other things. I just don't understand how it all works, I guess. Freebies, reimbursed, coupons, etc. I bought 2 things with the understanding that I got 2 freebies because I'm a valued shopper, then after I checked out they offer me 4 freebies but now, I gave to spend another $40 to get it. I just don't have that kind of money. I played both Farmland and the other one and I haven't been able to get the freebies. I've been at 95% there but have never gotten any farther on it. I give up. I do have 2 positive.s Their shirts and blouses are nice and the prices are great. They reimbursed me for a broken item but I didn't have to return it. I guess my frustration is the amount of money I have to spend and have never gotten the coupon bundle.”
“If I could give negative stats I would. Please me careful when ordering they use fake carrier companies that do not have a working website or a working phone line. They also lie when you bring this to them.”
“Sent me the wrong item charged me $7.99 to return it because I had already sent back a wrong item. Told them I didn’t want a credit just my money back. Was escalated to only be given a credit and a 20% off coupon that expires in 7 days. Customer service is joke!!”
“We ordered a reclining couch that was shipped in the pieces. They all connect together. Seemed a half way decent couch. We've only had it a month and one of the arms has broken on the side. Some kind of wood has broken in half. We are an elderly couple and are not rough on furniture at all. We complained about it and they want us to ship the whole couch back to them at our expense. It would cost us about as much as the cost of the couch to ship it back and they won't refund the shipping cost. We paid over 500 dollars for nothing. Absolutely Do not buy furniture from Temu. We've had good experiences with everything else but this company has no integrity whatsoever. They do not back their products.”
“Found something I was looking for on temu. Clicked on it and onsite it says get it in app for free, so I downloaded app. On app it says reward expired. Then directs me to cheap products, I'm not interested in, that says buy these to get $ rewards. Just a bunch of sales gimmicks wasting my time without any rewards, this is why I don't shop with them!”
“Temu use you in free gift mode your time to make you send invitations to other user and at the end the last few invitations didn’t go through. I feel completely stole.
I won’t sign in anymore. Good luck.
You will always run out of time.”
“Temu has sellers that commit fraudulent activity to customers. I’m not the only one, the seller that robbed me has done the same with other customers in the past. I asked Temu for help, to investigate, and instead of protecting me as a customer, Temu is protecting the fraudulent activity of this seller.”
“I put in an order December 11th. Looks like I will not receive it by Christmas. It was not guaranteed that it would be but come on there was plenty of time. I've only ordered from Temu once before and had a great experience but this time you lost a customer.”
“directions on how to return multiple items on an order is not clear. It does say you should ship all together but does not allow for all items to be picked for one shipment. Very confusing and although I have ordered alot through Temu and like their product, it is hard to send back multiple items without getting a shipping charge.”
“With the help of PamelaExperts@ gmail . Com you can get or retrieve your money back from any online illegal investment Platforms. I am presently investing via quotex because they are reliable.”
“This company is filled with slanderism falsism very suspicious activity I make legal successful payment out of my bank account they withdraw the money and then 24 hours later they go in and cancel it and call it suspicious activity the only thing suspicious is them doing this fraudulent suspicious activity”
“You guys don't get orders right and I had to argue with a bot and not a person spent 157 and one got part of my order and said they lost my orders would not recommend ordering from this sight”
“Temu is so bad they say that they gave me a refund that was a whole $43 now I’m with $32 I have not gotten my refund back and I hate it because they always give me the wrong stuff. They always forget to give nothing and whenever I win prizes, they don’t give me anything. They said that $199 baby doll was only one cent come on Temu do better than this. Both of my friends have gotten scammed from you and I still use your app because you are really good at stuff. I’ve got a lot of stuff from y’all, but I think that y’all just scam me scam me scam me”
“I don't believe anyone ever win prizes on temu.I was close to winning on the coffee game and they ended the game . Every time I try to win the 6 prizes I get down to 1 point and you're supposed to share with a friend and you still don't win . It's a sham .”
“The charging station I purchased is faulty. I am on the cruise and unable to sendit back to you. It has inconvenienced me greatly. I am trying to attach the picture of charging station but am not able to. You can get my i formation from the email address as I am very frequent client.”
“I feel bad for everyone that had bad experiences with Temu. I have been getting things from them for over 2 years & have been very happy with their service! When I received something that was broken they refunded me right away. I have returned things that I was not happy with and I was refunded. Most of what I have received from them has been good. I’m still ordering from them!”
