“The products themselves are nice, it’s when you’re ordering they “scam” you. they give you flashing lights and coupons. For example. “SPEND $30 get an item free.” You spend the $30 and it says “check out to claim rewards”… so you checkout thinking the next item would be free. As it states. “Claim your free item” as you search for something of your liking, you finally find something you’d like. You click it. And at the top of you screen it will say “spend another $60 to claim the FREE item!… brother…. That’s what I just did. ‘And you already checked out for the $30’ for no free item.
They also run the same scam with coupon codes, the more you buy the closer and closer you get, if you actually spend enough. It will repetitively hit you with you need to buy ONE MORE THING!!
Or oh! No! Your $0.03 away from your $100 in coupons.
It’s like gambling but you literally never win…
If you use this only get the items you will pay for, don’t count on using coupons or free items because they just get you to spend more and spend more and spend more and spend more and so on….
The photo below is, I bought $30 on items for a “free gift” i checkout. And it says spend $60 to claim your free gift and a $177 in coupons. Which wasn’t the original promotion.
I just want to warn people, the products are great but the promotional ARE A SCAM AND NEVER WORK!!!!!”
“I ordered items in September 2024 never received them. Temu took the money out of my bank account. Trying to reach someone was impossible. I’ll never order from them again or recommend them to anyone else ever.”
“Got what I ordered after a while BUT,now I can't get rid of them,pop ups every where constantly in my gmail.cant find a get out of he'll card anywhere.its like Medusa,don't look or you'll turn to Temu stone !”
“I can not see the items I've ordered. 2 of them were delivered correctly, however, I had a 2nd order that included a purse, cards and several other items. I received a notice that my last package was delivered this morning, however, it's not there. On top of that, that package should have been a box, but the picture shows a small package. On top of that, I can't find the things I've ordered on their site. I asked for a re-shipment, but the tracking number that I copied, does not exist according to ontrak.
Not only will I never order from you again, but I will certainly share this information with my friends (and I have a LOT of friends!)”
“Never received items. Say on the way, not received. Item that really wanted not received. Ordered again still not here. Male/female matching. Received female, not any good without the male shirt”
“Temu will screw you! It’s a scam.
Don’t waste your time on the games then you’ll never win. They got me down to a penny and then the game froze up. I reached out to them. They said there was a glitch in the system, but they’re sorry they don’t think they can do for me that was three operators later forever already spent a lot of money on there. Just a big scam watch out I wouldn’t. I wouldn’t buy anything on a debit card and we should buy a credit card and get your money back.”
“I am surprised to see so many negative reviews! After having a totally smooth first experience that included returns & calling customer service, I just placed my 2nd order.
The only things I dislike is the constant barrage of ads, and I can live with that!”
“I put a couple of items in my Temu shopping cart. I wanted to check if I could find better prices anywhere else. The next day, Temu had processed the order without my permission. They took the money out of my bank account within seconds. The next day when I saw the money out of my account, I phoned Temu to try and get a refund on the money. They said three of the items were already shipped, so I couldn’t get a refund for them, but I could return them and get a refund and it’ll take 14 days after they receive an inspect the item. One of the items still had the option for a refund, I filed for the refund and they said they wouldn’t accept it because the order had already been processed. So now that item has been dropped at my house, I found another item that was the same for $150 less, but they do not do a price comparison like they say they do. The only price adjustment they’ll do is if we find the same item on their website for a different price. Temu is nothing but a huge scam. I could return this item, but I have to pay for the courier to come pick it up from my house and return it to them. We’re talking about 150 pound item and it will cost between 100 and $150 to return it. So that money, even though I didn’t order anything, though I was charged for the item within seconds will cost me $100-$150 to return and then it will take 14 days after they inspect the item before they return my money. And on top of that, they might not return my money, they might just give me a credit with Temu to buy something else. Don’t shop at Temu. They’re robbers, their thieves and they don’t care about anybody. I told them I was a pensioner on a fixed income. They don’t care don’t waste your time at Temu.”
“Awful service they issue you coupons to use but cant use them enless you place another 35 dollar order
Coupon says place 5.01 to be able to use, but you cannot use just 5.00 they make you place another full order
Got a coupon cause order was late for 20 percent off no minimum but up to 20 dollars. Went to use it nope have to place another full order .”
“Aquí dejo mi comentario,mi experiencia.Se Merece un poco menos que una estrella mi opinión es de engaño al cliente,ponen un artículo con un precio,lo compré y me lo cobran al momento,luego de 15 días me dicen de reembolso que no van a enviar el artículo porque según no lo tienen y el cual sigue a la venta en Temu y con el precio más alto es decir que si lo tienen lo que están es jugando con el dinero del cliente.Para mi pésimo trabajo y servicio al cliente.No lo recomiendo comprar aquí.Las reseñas de Temu no llegan ni a 2 estrellas saquen sus propias conclusiones.”
“The first time, I start ordering the items , I get them on time and the right siz. I don't understand why I get the items that I didn't order, and the size that didn't order. You guys didn't get permission to use someone else account send the items no one order. If I want to return, since there no purchase account number. We can't return the items. I am very disappointed.”
“They raise prices AFTER you place the order then all their discounts and coupons are so confusing, there's no way to apply them. I still haven't received everything from my previous orders and when I tell them, they complete ignore it. Don't bother, they will rip you off.”
“This place is a joke they awarded me points for signing up said I had 10 minutes to order and charged my card I called them and they told me the points are for the next order what company does business like this it’s a scam and customer service is a joke”
“No more buying from them. They misrepresent their products and clothing is poorly made. I have given away or thrown out most things I have purchase from them. I have hung in there because their products are so inexpensive but I have to say now there is a reason. No more”
“Temu.com sent me an unordered item which I returned per their return process. Receive confirmation of return, but no refund. Lots of double-talk, fatuous apologies and abject failure to acknowledge the simple facts of the matter. Buyer be well aware. This is a unscrupulous outfit!”
“I ordered shelves, they looked like E bay and were less monet but they were cheep junk. Put them together and used them but they were very flimsy. Don't recommend buying shelving.”
