“I have order more than 3 times some items, but driver didn't call me even.
They canceled the delivery..
Please ask your delivery drivers to call.The customer first.
It's very bad service from the delivery drivers”
“PLEASE DON'T WASTE YOUR MONEY OR TIME ON THIS COMPANY THEY'RE CLOSED EVERYTHING THEY HAVE IS INFERIOR THE CLOTHES ACTUALLY SMELL SO BAD THE QUALITY IS HORRIBLE THIS IS A SCAM YOU TRY TO RETURN YOUR ITEMS AND GET YOUR MONEY BACK WILL NEVER HAPPEN. PLEASE PLEASE DO NOT USE THIS LYING CHEATING SCAM OF A BUSINESS, I DO NOT UNDERSTAND HOW THEY CANNOT BE CLOSED DOWN IT'S UNBELIEVABLE.”
“Very poor Bait and lure company
Attempts to charge your account and credit card for more of item ordered
and items you did not order
Cancelled my account Scan Artist who
challenge laws FED TRADE REGS and FRAUD BY SKIRTING THEM AND PLAYING NUMBERS GAME WITH SALES AND RETURNS Stay away Order Nothing
and what you do get us of course poor quality Wife ordered me one recliner
and sent 4 trying to charge $1000 extra that we are in process of hoping to get sale nullified and or FEDERAL INTERVENTION
VERY SLY WITH THEIR FREE THIS AND THAT AS PART OF BAIT AND LURE SALE
TECHNIQUES”
“I ordered a 4 piece bumblebee set. I’ve been screwed by Temu before so I made sure I took a picture of my order. It clearly says it’s a four piece set. I get my order and I only get one bumblebee out of four so this has been like three or four days now that I just keep going around and around with Temu all they wanna do is shove money at you so you’ll shut up,
and order more! but I just really wanted the bumblebees so anyways customer service was absolutely no help even though the picture clearly states it’s a four piece set. They keep saying oh well if you would’ve went over that’s there’s only 1 not true so they’re screwing people! I shut my account down! They have all sorts of crazy scams!! Run!!!”
“Nothing is never as it is advertised or shown in the picture. You get the product and are deeply disappointed. Never again. They copy clothes. I deleted the app from my phone. I’m done.”
“Every time I have ever had a special offer such as a coupon or 50% off it has never worked. I was just cheated twice this week. Customer service is no help.”
“Takes way too long for products to arrive. Items are generally poor quality. Shipping and delivery dates constantly change. Sent everything we ordered back and it took weeks to get our refund. The spinning wheels on their website is more than annoying. I Uninstaller the app and now deal exclusively with Amazon.”
“I got an alert from Temu letting me know that if I placed an order, I will get two free items. Those a few things I needed so I went ahead and place the order. My order came in but the two free items were not in the package.
When I contacted Temu to let them know, they said there was nothing they could do about it because the item was free and for it can’t be refunded returned or replaced. What they would do as they would give me five dollar coupon to use, but I would have to spend $60 to apply it.
I explained to the service people that I spent over $100 and two free items were supposed to get there, now I have to spend an additional 60 to get four dollars worth of free items?
The reply was yes. That’s It yes. So well, there is a little organs there do not impulse by just to get a free item that may not come in. Take your time my only what you need and don’t bother meeting any quotas to get anything free because it probably won’t get there. And when it doesn’t, they’re just giving an opportunity to get a free another way if you spend more money”
“Worst customer service ever ,parcel never been delivered and they dont want to give me back my money ,also been told them few times I am disable and they don't care and advisee to set up delivery spot for post office when I can't walk ,awful company”
“JUNK... not even worthy of a 1 star.
Purchased 8 blouses, all went straight into the garbage.
Winter weatherproof cat house... it weighs a few ounces, wind will carry it away and it collapses when just looking at it.
YOU'LL HAVE BETTER LUCK AT THE $1 STORE OR THRIFT STORES”
“Why does some of my order that are free hey canceled. Been happening quite often Only ones I get is the ones I pay money get ordered. I will stop ordering”
“Temu son ladrones, no responden por pedidos saqueados... colaboradores y empeados son guerrilleros vestidos de civil, amenazas envian al telefono/email suministrados a esta compañia... cuidado, son extorsionistas. Colombia”
“Cheap, poorly made sometimes I didn't even get what I ordered. When you try to contact customer support they want you to pay for the return label and shipping. they want you to cover the packaging and it's a lot of back and forth with no accountability.
I'm a military veteran just trying to buy whatever and enjoy the rest of my life and they've made it very complicated with their website in the way it's set up. it's aggravating, advertisements are popping up every time you want to look at something. I accidentally hit two or three buttons at a time because the advertisements are so much, it's over kill. The quality of the merchandise that's a big issue.”
“Have been ordering over a year. 99% of my items are exactly as presented and good quality. The sweaters are fabulous 👌 Read the description, if you don't read, you can't blame them. We are very satisfied customers!”
“Refused to refund the $160 I spent on an item I returned well over 3 weeks ago. Keep telling me I did not return it though they sent me the tracking info. and clearly shows date and time stamp. Will not order from this company again and advise all against doing so! I hope this company goes under and I’ll do my best to ensure they lose as much business as possible to not further steal from people”
