“Aquí dejo mi comentario,mi experiencia.Se Merece un poco menos que una estrella mi opinión es de engaño al cliente,ponen un artículo con un precio,lo compré y me lo cobran al momento,luego de 15 días me dicen de reembolso que no van a enviar el artículo porque según no lo tienen y el cual sigue a la venta en Temu y con el precio más alto es decir que si lo tienen lo que están es jugando con el dinero del cliente.Para mi pésimo trabajo y servicio al cliente.No lo recomiendo comprar aquí.Las reseñas de Temu no llegan ni a 2 estrellas saquen sus propias conclusiones.”
“The first time, I start ordering the items , I get them on time and the right siz. I don't understand why I get the items that I didn't order, and the size that didn't order. You guys didn't get permission to use someone else account send the items no one order. If I want to return, since there no purchase account number. We can't return the items. I am very disappointed.”
“They raise prices AFTER you place the order then all their discounts and coupons are so confusing, there's no way to apply them. I still haven't received everything from my previous orders and when I tell them, they complete ignore it. Don't bother, they will rip you off.”
“This place is a joke they awarded me points for signing up said I had 10 minutes to order and charged my card I called them and they told me the points are for the next order what company does business like this it’s a scam and customer service is a joke”
“No more buying from them. They misrepresent their products and clothing is poorly made. I have given away or thrown out most things I have purchase from them. I have hung in there because their products are so inexpensive but I have to say now there is a reason. No more”
“Temu.com sent me an unordered item which I returned per their return process. Receive confirmation of return, but no refund. Lots of double-talk, fatuous apologies and abject failure to acknowledge the simple facts of the matter. Buyer be well aware. This is a unscrupulous outfit!”
“I ordered shelves, they looked like E bay and were less monet but they were cheep junk. Put them together and used them but they were very flimsy. Don't recommend buying shelving.”
“My last 6 orders have been lost and then finally show up 2 weeks letter and costumer Service can't even find your order but give you dumb answer every time and then wants to give you a %20 off instead of giving you a $20 credit”
“I like TEMU! I HATE HATE HATE all of the ads, promotions that pop up before I can even search for what I’m looking for. TEMU, if you want more customers, offer a real deal instead of making shoppers play all spin the wheel games, etc. this is a shopping app, not a game.”
“I had contacted them over a year ago about hacks with fbi programs tht had switched credit card info which denied Me access to tht card used before and to klarna. I even sent in pics which supported my claim. So when Christmas time came and I still wasn't able to order like I wanted to; I had someone else use their account. The issue was NEVER resolved and the turquoise or teal sweatshirt tht I had ordered for my daughter came with stains on it. The whole trend is probably gonna end soon. The lack of resolution and the already low quality and integrity of the sellers will end it. Very ghetto...wouldn't recommend.”
“I have purchased A LOT from Temu. MOST items have been great. It is a 2-week delivery but sometimes faster. Occasionally, deliveries are late, and Temu lets me know they are late and gives me a $5.00 credit. When I have had to return items, it is very easy. A QR code is provided, and you can take it to UPS. Return: I have been offered half of my money back and to keep the item. Also, I have been offered a choice to have the full amount back as credit or refunded to the card I used for the purchase. If you spend $20 shipping is free from Temu - in China.
HOWEVER if you purchase an item that says it is from the Local Warehouse, you are likely to be charged $2.99 for each item from the Warehouse. The explanation is that your items need to be from the SAME STORE to receive free postage. The Warehouse has items from many stores. Yeah, just because it is from the same Warehouse does not count. So, it saves a bit of money to order from Temu in China.
ONE MORE DIFFICULTY. They have started using a delivery service called UniUni. I have received several messages that the driver could not deliver my package - "there was a delivery with your Temu order." I live in a gated community. If the delivery attempt was made after hours or on the weekend, the driver probably did not know how to get in. No, the company did not try to solve the problem.
I do like my purchases from Temu however, you do need to look at the descriptions. Go below the reviews of the product to find Product Details. The pictures will show the dimensions.”
“I made dozens of Temu purchases as their service is excellent and most products good for the price. Unfortunately the taxes and import duties is now in some cases 40% of the purchase price, and one have no option but to pay it as the orders has already been paid in full.”
“I bought a couple of items from this company on their website. But the quality of the stuff is so poor that I used it only half a year, and it stopped working even though I used it once a week. So don't waste your money! I will never buy anything from this Co. again!”
“I bought 200 dollars of merchandise. It's been about 2 weeks, still nothing 🤬 I will never buy anything from them again ! It's all about them taking your $$$. What a joke ! I'd give them a - 5 if I had to rate it !”
“THE VERY FIRST ORDER WAS NOT SATISFACTORILY COMPLETED. UNLIKE DARAZ, TEMU SAVES ALL DETAILS OF YOUR DEBIT CARD INCLUDING 3 DIGIT CCV. THIS IS NOT ACCEPTABLE. DIFFICULT TO TRUST PRICES. ALSO TRICKS TO MAKE MORE ORDERS.”
