“I've ordered about $2k worth of stuff from temu over the past year. In the orders that were late I got $5 credit, it was 3 orders out of about 35. I ordered a heated jacket that said it came with a battery and it didn't and they gave me my money back and let me keep the jacket. A few other items had been missing but they always gave me credit for them. I have had no problems from temu in the past year that I've been shopping with them. If I have to complain about anything it would be the wait. But it's coming from China so 11 days isn't that bad.”
“The 7" gps that I ordered was probably the worst item I've ever purchased ever. You almost have to step on the buttons to get them to function and the city that I live doesn't even show up. 50 dollar waste of money and my time. I threw it away rather than to deal with such a company.”
“Junk. Pictures make the stuff look large, but in reality are small. Don't even order.
Stuff is not good and my husband threw away the knife I ordered for him. Accident waiting to happen.”
“I cancelled an order before it was shipped and they denied I had done so, sent their cheap garbage anyway, and charged me for it. They can not be trusted to do the right thing. Everything they sell is of poor quality and falls apart.”
“Know temu is saying I have a settlement? I have been their customer for almost two years and I am banned to shop until the settlement clears???? Crazy”
“Shady business practices. They promise $5 for late delivery but then refuse to honor it. Also, an item was missing in the delivered package but they refused to process the credit stating that the item was in the package. Shame on them.”
“They ALWAYS offer free items with a certain purchase amount. Several times I have ordered over the amount needed but never get my 2-4 free items. I buy from them because they do have lots of good items. But Why do they Lie????? It’s unnecessary!!!!”
“Temu's products are junk. worse is I got a bug bite when I opened the package, I didn't even know what kind bug is it. I am worried it could be a bed bug.”
“Like their products but customer service is something to be desired. Have had several issues regarding delivery and have been given generic answers as if they were reading from a scrip. Last call was totally unfruitful as before.”
