“Temu hired a courier service that won't deliver to my address. I have 3 orders that I cannot get delivered and Temu refuses to refund. Temu insisted that I spend an enormous amount of time proving non-delivery. That is very difficult when the courier co won't answer their phones or respond to emails. I have no idea where my parcels are and Temu will not check into it. I am out $170.”
“I received one of my packages but the other package is making wonder about it because it ma in last mile handler mode and it’s been like that for a couple of days now which there are no updates at all I don’t think I’ll be shopping temu anymore it also cost a lot to ship with them even though they say the items you pick are free I’d rather have a refund than credit because it’s not worth getting one if your not shopping there anymore which I’m not”
“I have been shopping on Temu for the past two years. I am very impressed with the website as it is very customer friendly. I can easily summarize my orders and returns. All the nessary categories easily seen. The products are well priced. I have compared products sold on Amazon with the exact item on Temu. Temu is priced mostly 20% less. Shipping time is longer, but the stand behind the arrival time. A big plus...you can actually speak to a live customer service person with minimal difficulty. THESE ARE SOME OF THE THINGS THAT MAKE ME HAPPY!”
“Several orders delivered late yet never received 35 baht compensation promised and when complained got loads of fake promises that they were looking into it but still never received”
“This is the first and last order for temu. I will not recommend rather refer it to any of my friends or anybody known to me. Quality of the products are so cheap. 1aed shops are far better than this. Advice everyone not to get attracted or cheated to the pictures shown. That is entirely different from the products you are going to recieve. Never had such a bad experience. All their jackpot, spinwheel and discounts are just gimicks for their marketing.”
“Timu, is very bad company.
Professional for cheating the customers , Always showing there prodacts with perfect photos, and then surprise you for very bad and cheap quality a. I was tried with them many things: printers ink, clothes, shoes, gifts .all of them same bad qualities”
“The quality of merchandise isn't what I expected and the clothing as far as the shirts and other things the stretch material even when you order a size bigger is still too small and ordering camera's etc the quality isn't up to standard and the price is lower and then when you purchase merchandise the prices go up not a big fan !!!”
“I'm not sure what to say right now. I've been charged to get the same item twice on many products. I didn't order the same thing twice. I like a lot of the things I've received but I just looked at my credit card bill and there's no way in hell I spent $450! I'm terrified and I am afraid to send anything back cuz I'm pretty sure I won't get a refund. From other posts with the better Business bureau says it's not worth sending it back because I'll send it back and I won't get a refund so I'll be out money and product. I guess I just have to give whatever I get to a homeless shelter. I'm really disappointed cuz I wanted to really like this place. They have really cute things.”
“This app seems like a good deal and they make you think your getting something free but you never do. Each item, even if put in one cart and pay, will have a $2.99 shopping fee. So if you pick 10 items you will be charged $29.90 for shipping. It hooks you with there spins but they deceive. Grrr”
“Temu is all a scam..I was supposed to receive certain items ..only one item with a value of $26 and I paid $71 for multiple items..never received any SCAM”
“I got a notification that Temu uses maersk shipping . Maersk is the same company used to carry bombs and the same company that ships bombs the same company that has had the blood of thousands on its hands. When I asked customer service before all my orders were shipped they denied it and had the audacity to tell me the order was not processed on their end and by the time I was able to confirm they couldn't cancel my order because they shipped it. Do not order temu if your are pro palestine pro Sudan pro Congo pro Lebanon and pro life.”
“I ordered cologne from Temu .I received the package and the cologne was all broken. I talked with a representative about the problem and resolved the issue quickly. I was refunded the money . I have no problem with Temu service.”
“Two months have past. Not only have I not received my order but I was double billed. I have tried several times to contact customer service and have not received a reply.”
