“Wrong items sent frequently and last time received 10 items where only two of them ordered and was charged accordingly. return instructions did not allow for Temu's actions (i.e. wrong item sent) and were ultimately unsuccessful and my money lost.”
“Temu did 2x. Temu said total has to be $20.i add more items, to total $20. 7 items all together. I hit submit Temu processed 3 items,left 4 still saying i need to add more items to total $20. TEMU took 3 items jacked price up to total to $20. Very sneaky. So i can spend 20 more. I had to call my bank”
“My mom ordered a recliner from Temu recently. I knew she shouldn't have took a chance like that, it was $500.00 and when she received it my brother put it together for her. When you recline it back it tilts to one side and feels like it coming apart, and if one of our dogs jumps up on it while its reclined it completely tips over and throws you in the floor! This is the word made piece of firm I have ever seen!!!!”
“Worst company ever. Loses your packages and refuses to give money back. They will just tell you to keep waiting for the package after weeks of not receiving it. I will never shop here again. If you don't want that kind of stress I'd advise you to stay away from this company.”
“It takes a long time to recieve the items you order and they get your money right away, they offer free items but not really free, just a way to get you to spend more money I know I've tired and months later still haven't received anything free and weeks later still haven't received the items I've paid for. Just be careful ordering items and be willing to take a lost.”
“Some things I got from Temu were right . I guess you have to read the fine print and not rely on the picture. Sizes are blown up to appear larger . I ordered a lamp but when I got it was a piece of plastic with a picture of a lamp printed on it.”
“I paid for my order and didn't received it even after 2 months. Temu says its delivered and signed. I asked for reshipment. Temu says OK but didn't gave me date. And now I can't claim Refund because it's more than a month.
All my money is wasted”
“Good deals on a lot of different items. Temu is getting faster on their shipping. But since most of their products come from China it's expected. I've actually bought bulk items from Temu and resold them for a nice little profit. Love Temu.”
“The products themselves are nice, it’s when you’re ordering they “scam” you. they give you flashing lights and coupons. For example. “SPEND $30 get an item free.” You spend the $30 and it says “check out to claim rewards”… so you checkout thinking the next item would be free. As it states. “Claim your free item” as you search for something of your liking, you finally find something you’d like. You click it. And at the top of you screen it will say “spend another $60 to claim the FREE item!… brother…. That’s what I just did. ‘And you already checked out for the $30’ for no free item.
They also run the same scam with coupon codes, the more you buy the closer and closer you get, if you actually spend enough. It will repetitively hit you with you need to buy ONE MORE THING!!
Or oh! No! Your $0.03 away from your $100 in coupons.
It’s like gambling but you literally never win…
If you use this only get the items you will pay for, don’t count on using coupons or free items because they just get you to spend more and spend more and spend more and spend more and so on….
The photo below is, I bought $30 on items for a “free gift” i checkout. And it says spend $60 to claim your free gift and a $177 in coupons. Which wasn’t the original promotion.
I just want to warn people, the products are great but the promotional ARE A SCAM AND NEVER WORK!!!!!”
“I ordered items in September 2024 never received them. Temu took the money out of my bank account. Trying to reach someone was impossible. I’ll never order from them again or recommend them to anyone else ever.”
“Got what I ordered after a while BUT,now I can't get rid of them,pop ups every where constantly in my gmail.cant find a get out of he'll card anywhere.its like Medusa,don't look or you'll turn to Temu stone !”
“I can not see the items I've ordered. 2 of them were delivered correctly, however, I had a 2nd order that included a purse, cards and several other items. I received a notice that my last package was delivered this morning, however, it's not there. On top of that, that package should have been a box, but the picture shows a small package. On top of that, I can't find the things I've ordered on their site. I asked for a re-shipment, but the tracking number that I copied, does not exist according to ontrak.
Not only will I never order from you again, but I will certainly share this information with my friends (and I have a LOT of friends!)”