“Misleading messages claiming to have WON free items with free shipping as a customer appreciation only to be required to spin for additional items in which you must pay for before you get the "bait" items. A scam that borders on.fraud.”
“I give them a 1 because I can't go any lower. The items I purchased for my dog was too small. The pajamas has fuzz balls. The shoes were missing a sole from one of them. I purchased a summer bag which came with a stain on it.And Secondly I never received the FREE items. I am done with them,I am going to give Shein a try. GOOD BY TEMU!!!!!!”
“I had heard all the negative things people say about Temu being a scam. From my own experience I can say that Temu itself is a 5 star Company. I have within the last 2 weeks had 3 different packages that were claimed delivered and I never received them. Temu within 48 hours refunded all 3 purchases.
I will say that you have to be diligent. Read and reread everything about the description of the item. The picture might exaggerate what you are looking for. This is because of the seller, not Temu. Temu polices really do protect the buyer. If you get anything that isn't what you wanted, Temu offers a free return with every order and it can be one item or the whole order.
Temu has really been great whenever I have an issue. The other thing is that they have a price adjustment program that will refund you the product price is lowered they will refund the difference as a Temu credit.
All in all, Temu is a very good site for great deals but you do get bombarded with offers.”
“I was loving it realizing it’s a gamble on some items. It doesn’t help they put everything in cm then inches small print. Some items are very cheap look closely at the descriptions, pictures and sizes. I have to say I’m losing interest because they are becoming more and more expensive.”
“We ordered a Head Board on Temu. Might wife opened the box and white dust came out. The dust was from where bugs had been eating the wood. There was at least 50 dead bugs. I have never had a product that was shipped to me that was a biological Hazard and I am 62. I will never buy anything from Temu. I wish I could give negative stars. They suck”
“Got refund but they sending refund to wrong card even after being notified telling me my banks problem to contact them even with right card on file they refuse to stop refund and send it to right place unbelievable”
“I thought I was ordering the green bags that preserve food, instead I was sent (after a long wait) the worst, flimsiest product you can imagine. You can see through them and they are like tissue plastic! What a rip off. DO NOT EVEN CONSIDER BUYING FROM THEM.”
“Basically my package got stolen and they wouldn’t do a refund or ship me a new package. I’m lost 100 buck and still gotta go out and buy what I need.. Stick to Amazon or something waste of time and money”
“Scam and fraudulent company working hand in hand with scam logistics provider YTO Express! You make an order for more than $40 so you can checkout as $40 is the minimum, then they say the order is being processed by YTO Express. YTO lied on the tracking information saying the address is incorrect, there’s no safe place for parcel or that it was delivered and not picked up in time when in fact, there was no delivery at all. Order is now being returned to Temu. I contact Temu customer support and they tell me the order cannot be redelivered. I ask for a refund and they ignore my request. Temu should be well aware of their chosen logistics provider’s poor efforts as there are numerous reviews online stating the same thing has happened to their orders. This tells me Temu is aware of it and allows this kind of service from their logistics provider which screams fraudulent activity and scam all over! TEMU ARE A BUNCH OF SCAMMING THIEVES! Offering deals and discounts that always come with a catch, then when the customer makes a purchase, their order never arrives. Always blaming the logistics provider YTO Express when it’s both these companies working together. FRAUDS AND SCAM ARTIST! DO NOT SHOP WITH TEMU”
“I ordered several items in Temu and not only did they arrive late but I had missing items on my package. I sent them pictures of the items in my package as I was told to do and they never refund me the money for my missing items .Customer service is very rude and they don’t want to help me not even with store credit.”
