“Temu runs games that don’t really allow you to win the free gifts you pick! I needed to add $1 to get my free gifts and the system wouldn’t let me. I called and was told by a Supervisor I would get my free gifts. They were in the way he said! Never got them! Also the free shipping is not on all products they feature.”
“Temu changes the price you pay for your selected items once you press submit to check out. The item showed $1.94 in my cart $1.94 when I checked out and then on my invoice I was bill $5.95.”
“I have gotten some good items from Temu. If you don't want to ship from overseas, there are local places to order from. But, you have to read the description, and see what kind of material it is or what the dimensions are, just like anywhere else you order from. What I don't like about Temu is the constant "coupon bundles and free prizes". They tell you to pick a certain amount of items and you're saving $, but the prices are a lot higher than they usually are. Like a pair of shoes you normally see for $12 will be $24. You don't have to take part in the bundles, I don't. I also don't like how they telI you to hurry and buy the item in your cart because it's almost sold out. I do not believe this, and I wish they would stop that. I gave them 3 stars because of the shady bundle offers and hurry and buy pop ups and because they need to make their vendors say exactly what a product is in the description.If it's a chair, say it's a chair, if it's a picture of a chair, say it's a picture. Don't get me wrong, there are good vendors on Temu, who include all the accurate information and have quality products at low prices.”
“Temu has gotten from being good to really bad in terms of customer service. They value the sellers more than customers and have policies that inconvenience customers more to discourage refund requests. In clear situations showing that the seller is at fault like sending different items instead of what was ordered, Temu should refund without requiring the customer to return said incorrect items. Especially if returning means having to drive 40km each way to the depot/ drop point.”
“Had to pay double for delivery throught this Buffalo international delivery system that they are using, getting the order is really frustrating any annoying... ordered 2 times already and i will never order again... they are very useless... overall i feel so so scammed.
I wouldn't recommend ordering from them.”
“Son unos incompetentes, me han cancelado mis órdenes reiteradas veces , y dicen que es culpa del banco y no es cierto, al cabo d varios días de esperar mi pedido lo cancelan , no quiero saber nada de esa aplicación , es una mierda”
“I have order more than 3 times some items, but driver didn't call me even.
They canceled the delivery..
Please ask your delivery drivers to call.The customer first.
It's very bad service from the delivery drivers”
“PLEASE DON'T WASTE YOUR MONEY OR TIME ON THIS COMPANY THEY'RE CLOSED EVERYTHING THEY HAVE IS INFERIOR THE CLOTHES ACTUALLY SMELL SO BAD THE QUALITY IS HORRIBLE THIS IS A SCAM YOU TRY TO RETURN YOUR ITEMS AND GET YOUR MONEY BACK WILL NEVER HAPPEN. PLEASE PLEASE DO NOT USE THIS LYING CHEATING SCAM OF A BUSINESS, I DO NOT UNDERSTAND HOW THEY CANNOT BE CLOSED DOWN IT'S UNBELIEVABLE.”
“Very poor Bait and lure company
Attempts to charge your account and credit card for more of item ordered
and items you did not order
Cancelled my account Scan Artist who
challenge laws FED TRADE REGS and FRAUD BY SKIRTING THEM AND PLAYING NUMBERS GAME WITH SALES AND RETURNS Stay away Order Nothing
and what you do get us of course poor quality Wife ordered me one recliner
and sent 4 trying to charge $1000 extra that we are in process of hoping to get sale nullified and or FEDERAL INTERVENTION
VERY SLY WITH THEIR FREE THIS AND THAT AS PART OF BAIT AND LURE SALE
TECHNIQUES”
“I ordered a 4 piece bumblebee set. I’ve been screwed by Temu before so I made sure I took a picture of my order. It clearly says it’s a four piece set. I get my order and I only get one bumblebee out of four so this has been like three or four days now that I just keep going around and around with Temu all they wanna do is shove money at you so you’ll shut up,
and order more! but I just really wanted the bumblebees so anyways customer service was absolutely no help even though the picture clearly states it’s a four piece set. They keep saying oh well if you would’ve went over that’s there’s only 1 not true so they’re screwing people! I shut my account down! They have all sorts of crazy scams!! Run!!!”
