“Placed $124 order that, despite multiple emails from Temu and there delivery company UniUni, my order never arrived and so far have not received refund. Temu said refund is coming but I'm still waiting.”
“Never take part in games or free items. You will have to place orders amounting a thousand dollars on temu and work for one year then you will be able to hardly claim a couple of free items worth ten or twenty bucks.
It is not quite simple that you will get free items just in one day, or one week or one month. You will have to play games place orders , make investments and spend time, refer to and invite friends and they will also have to work and purchase on temu then you will be able to get a couple of free items of cost ten to twenty dollars”
“Multiple times will lure you from big discounts and let you picked 3 items after you purchase regular price products. The discounted items I picked never arrived. Tried to go back in my orders , but weren't there. And it happened again, same thing happened. Just very disappointed.”
“I did get the products that I ordered; the $0.01 offers are just a rip off. If you don't spend another $50, $60, $70, you never get to the right amount for the promotion or credit. I will not be ordering from Temu any more; I don't have time or money to waste!”
“I bought something that cost R3,314 then courier charge me R933.i want my refund back before I pay the courier so the problem is it's two months nou im still waiting for my refund from temu”
“Many of my order I bought before were of poor quality. Without temu's own review and hard to find return info, I had to throw them away. Later I found out that there was one return point, and the return time was very short, which was very inconvenient, so I had to give up.
Now it's even worse. I haven't received some of my orders. I called as requested, but they said they would investigate and then hung up on me while I was on the phone with them. It's been a while and I haven't heard from them yet.
I've wasted $, and the return period is short and difficult. Lost items are neither replaced nor refunded. I absolutely don't recommend buying from temu.com unless it's specifically for Chinese decorative items.
PS. now they also charged shipping fee (even thought your order over $100.)”
“2nd delivery of mens shirts, 4 shirts all TRASH,
THIS COMPANY, not fit for purpose, they say the make refunds but make attemp to the off a small credit. Not real money back on credit card.”
“They have nice items for the price but, I don't like when they have false advertisement...saying some items are 1 cent and 3 cent but, end up charging full price....that's not right....then have an item for 4.00 dollars and charge certain customers 5.00,6.00, or 7.00 dollars....that is not right and they should treat their loyal customers with respect and give them the right discount.”
“TEMU used to be a great and fair company. So this is how it goes. You have to purchase a minimum of $25. But as you load your cart a pop up says you only have an x amount of items that are shipped from outside warehouses (whatever that means) But the catch is, you never seem to find items that will meet the minimum because somehow they are not shipped from a certain place. I had several items in my cart but only one qualified so they said I had put more items in and on and on it circles. It has turned into a greedy fraudulent company”
“In Costa Rica Temu promises delivery to the customers address, but very often customers need to pick up the shipment at one of their distribution centers. Besides, articles are often of poor quality and damaged during transport.”
“Sorry cannot not give a ZERO. I received a charge to my credit card. Then received an item I did not order. Spent over 2 hours on phone trying to resolve the issue. No result except "we are looking into it" I called my credit card company, explained problem and got reimbursed. As to the item, told them it was in Florida and they could come get it anytime. 30 days and it goes to Salvation Army. Should have been a simple solution.”
“When I got the one cent sell I was not able to get the items. They kept asking for more money. If they don't want you to get the penny items why offer it?”
“Temu is a horrible crummy site. Their nothi g but liars and scammers. Their discount codes are a joke, they change prices on you, your product is copywriter, fake, cheap knockoff. You cant take anything g they say and do t trust them with anything. They're truly pathetic. Dont waste a minute or a penny on them. Block temu and shut them out of every wherever.”
“I will not buy a thing from them anymore. I have to wait until December to get my refund not good business. And the rest of my order they don't know where it is.”
“When I ordered of silicone gloves and socks set, as I was about to use it, white powder started to stick on my skin on my fingers of both my hands. It smelled weird. I took pictures and is ready to be thrown out. The address says it’s from Norcross, Georgia. I thought they were good people.”
