“The problem I had was they lost items that I ordered. Claimed that they did not know where they were and were searching for them. The search is still going on 4 months later and I never received my requested refund. Dump, or don't bother to subscribe to this lousy company.”
“Waiting for 2 months for my items and all I keep getting from them is that items will be delivered in 8 days. For the 5th time. Still waiting. Will never order again or recommend them to anyone.”
“I ordered the amethyst stone. the quality was horrible. all the other items were very low quality. what you see in the poctures are not you receive.
Low, low quality, and cheaters.”
“Started buying last year from Temu , have ordered at least 100 items. I dont have any complaints about anything. except long waited but i get everything and everything is nice, beautiful , i only order the items w/free shipping, refunds are instant Gave presents this xmas to more people. This year i ordered 7, 15 in one chopper , slicer , etc nice, their halloween masks are the best, ..no bull just more than what u pay for..And hats ,, i've bought 12 lol charra.. can show u u receipts.”
“I downloaded the app. I was skeptical. I was offered free items. I thought this was strange but was excited to get something free. Put the items in my cart and added a few others. When I went to check out the items weren't free, there were charges added. Should have known better. Just another scam. Deleted the app.”
“I ordered 3 knives got 3 knive sheaths the leather already tore cheap stuff not quality lots junk waiting for my last order I'm done tired of the discounts then you have to buy a minimum”
“Why Are You Pretending To Be Sorry? Your Entire Existence Is Just A Scam! I’ll Be Blocking Your Website and Every Single Other Way I Can Find I Will Block You”
“I have placed 2 order with Temu. Both for yoga pants.
The first order was for a size Large. The pants were extremely tight. Way too small. I placed a second order. This order was for Extra Large (XL). These pants are too tight - too small. I am a size 8.
Temu’s sizing is incorrect. I will not be ordering from them again. A waste of my money.
order (#PO-211-21695401144871100)”
“I was scammed by a Temu seller (Silk Ville) and Temu couldn't understand how simple and obvious the scam was. I bought a 9' Christmas tree. The picture of the package delivered by FedEx showed a 14" x 14" 2 lb padded envelope on some porch that was not mine. Google Maps street view would prove that it could not be my porch. The seller is no longer on Temu, and nearly every review of the seller claimed the same scam that happened to me. I provided all the proof to Temu, and after a month of trying to resolve the issue with Temu and receiving the same nonsense ineffective automated replies and insincere apologies from them each time, I contested the charges with my credit card. Voila, on 01/13/26, I got an email claiming they were processing the refund as a "one-time exception". What? How Rude!!! A one-time exception??? That means they didn't believe my evidence and will not protect me from future scams on Temu. Well, that means I'm done being a customer. Adios Temu. It was nice until it wasn't!!!”
“I've been ordering for the past few months all the products seem to be good the only problem I have is they give you a chance to win free gifts if you buy more I made a few purchases but no free gifts get rid of the free coupons and the wheel spinning if your not going to give free gifts it says 3 free gifts I pick them then I have to spend more money to get a free gift and it not a gift I choose I like the items and I think the prices are really reasonable but stop with the false hope”
“I just got one of my 3 orders today, and it was junk.i eill never purchase again, after I get my last 2. I'm so disappointed. I threw all of the little pieces of junk in the trash beware of what you order.”
“I need to do a lot of research before I purchase from Temu, because a lot of the items are junk. If I'm buying a sweatshirt or jeans then I'm usually okay. My biggest complaint about Temu is the coupon bundles. In order to get coupons and redeem them you have to buy a lot more which I find really annoying. I am a frequent customer of Temu so once in a while offer me substantial savings on my order instead of the useless stupid coupon bundles.”
“Temu ships all orders in plastic bags. You can comfirm this when you review shipping status. An example, information shows shipping in a "24 x 22" bag. I have received such orders and the contents include crushed, bent, defective items. I have also received items that were in boxes, crushed, and item is no longer in the box. I will, personally, not order from Temu again.”
“I purchased an icemaker through Temu. They offered no insurance. It was from xbeauty warehouse..
After 30 uses it quit working I sent a video to the warehouse that it came from X beauty, they told me the motor was out $163.30 uses and the motor is out, Temu would not do anything about it horrible company as far as Customer Service when you pay that much for a product you expect a little consideration, contacted x beauty,
They referred me back to Temu after being told by four associates. There was nothing they could do. I was told they would escalate my ticket to a higher up within one minute. I received a close ticket notice and an email stating that they could not do anything about the purchase.
Before you buy any high priced item, furniture, electronics,
Reconsider, if something goes wrong!
Even though there was minimal use, they will not do anything about it!!
Frustrated beyond belief!”
