“I made dozens of Temu purchases as their service is excellent and most products good for the price. Unfortunately the taxes and import duties is now in some cases 40% of the purchase price, and one have no option but to pay it as the orders has already been paid in full.”
“I bought a couple of items from this company on their website. But the quality of the stuff is so poor that I used it only half a year, and it stopped working even though I used it once a week. So don't waste your money! I will never buy anything from this Co. again!”
“I bought 200 dollars of merchandise. It's been about 2 weeks, still nothing 🤬 I will never buy anything from them again ! It's all about them taking your $$$. What a joke ! I'd give them a - 5 if I had to rate it !”
“THE VERY FIRST ORDER WAS NOT SATISFACTORILY COMPLETED. UNLIKE DARAZ, TEMU SAVES ALL DETAILS OF YOUR DEBIT CARD INCLUDING 3 DIGIT CCV. THIS IS NOT ACCEPTABLE. DIFFICULT TO TRUST PRICES. ALSO TRICKS TO MAKE MORE ORDERS.”
“I ordered they said it was going to be here at a certain date that I got a confirmation and then I got a thing stating that my stuff went back now they will not give my money back they want to give me a credit I will never order from that place again I want my money back and they keep saying it's going to be 24 to 48 hours and I heard it's going to be 5 to 15 days the stuff isn't very good quality anyway so don't order from this place you don't get your stuff and then they don't want to give you money back if I could I'd give him a zero rating but you have to give something”
“Been waiting on a refund on two items or over a month and a half. They tried using store credit instead of refunding and I contacted customer service telling them no! they assured me I would receive in 10 to 14 business days. Nothing yet except more store credit. DO NOT USE THIS APP OR STORE.”
“‼️❌Buffalo Courier services stole my package, whilst two drivers entered my home, and threatened my life, I have reported this to the company in South Africa & the Head Office in Shanghai and nothing was done.
The incident took place on the 24th Christmas Eve!
And the whole neighbourhood was left in shock!
I urge everyone to boycott Buffalo Couriers, and do not support a company that indourses criminal behavior‼️❌
Please call police should these “Drivers”arrive - Buffalo International Logistics is a courier service for both TEMU & SHEIN!”
“I returned an item and they refused to return all my money. They claimed there were damaged and missing parts when I eroded them they said part of the box on one item was damaged. I am still trying to get my full refund from them. They are liars and cheats. If I good give zero star I would have. They should ne allowed in the US market.
SCAM company DO NOT shop with them
Shop AMAZON instead.”
“They said an order was delivered. The photo is not of my doorstep. When I went to their app to ask for a refund, it automatically said they had proof from the delivery company it was delivered. That being the photo. They advertise it’s easy to get refunds but it’s an automatic no when you try. I won’t be buying from them again. Most of the stuff I got in the past was just junk.”
“Temu is incredibly frustrating. Their advertisements flood every corner of my social media feeds and emails. Even after clicking 'I don’t like this ad,' it keeps reappearing constantly. It’s invasive and relentless. I’m not interested in their low-quality products, and this aggressive marketing only pushes me further away”
“We decided to live dangerously and try Temu. We spent about $200 on fishing & kitchen items. Our order was broken into 3 deliveries.
Nervously waiting, I was pleased to see we were getting regular updates on our items. And then in the promised timeframes, our items arrived.
Out of the over 20 ordered items, 4 needed to go back. I could not figure out the return process online & called the customer service number. Within a few moments I was talking to a live & very helpful person. He patiently helped me & sent me return labels to print.
I was in awe of how smoothly everything went from start to finish with Temu!”
“I never right reviews, I don't have time. To save everyone else sometime... Don't order anything, not only does it take forever to get your order, the quality is so bad. Nothing I've ordered has fit, I still have packages in plastic I will give away. The baby clothes were so cheaply made I did not give them to my daughter in-law at all, I was embarrassed. I've learned my lesson, don't do y'all!”
“I'd put no star if I could. The automated system keeps you on hold for more then half an hour, then just hangs up before putting you through to a live person. My package through Temu, which I'll never order from again, because they use Raven Force, as their courier, has been saying for 2 days it's on the truck for delivery. So I've emailed and called and have been unsuccessful in reaching anyone. They don't answer at all. This is horrible customer service and I'm not sure how they continue to run this way. My package which was expensive is no where to be found, its saying it's on the truck for delivery for 2 days now and there is no one who responds to tell me where my package is. Temu is no help either. They just keep saying if not received after more than the month since I bought it, they can do something. So unprofessional and I will never order from TEMU again because they use Raven Force as their courier. Horrible experience. No updates online and they refuse to answer emails and phone hangs up. So so unprofessional. Never again.”
“I do not recommend buying through temu. They take a long time to send the order, the shipping too. When it arrives in the destination country, they send it through a frivolous, very slow carrier who has problems putting the package in the box. They do not put it in, they do not write a reason, at most they just send you a message that they will deliver it the next day. I waited for the package for more than 4 days, with a delay. Most sellers also sell low-quality goods. Agents are also frivolous, they do not know, they do not want to answer a simple question, I am writing about something else, the opposite. They do not know how to transfer credit to the account.”
