“Placed exact order within 24 hours on 2nd order they charged $17.72 more. They say they compare prices but I ordered from the same company. I talked to Sam an agent then within 24 hours a resolution agent asked the same questions that I already answered. So even after all that they act like they don't understand what your asking. Temu you have lost a customer.”
“Bought several things from them most of them are garbage quality and the clothing not true to its size I find them to be ridiculous and will not be purchasing from them ever again”
“Quality is not good. Returns are floating in the ocean near a village and other small villages where people live. It's sad to look it up. Its mostly Americans returning things that are being dumped. How would you like your beaches flooded with this mess?”
“I wouldn’t even give one star if I could. This is such a scam, they make you spin wheels and think like you’re getting an amazing deal and then they mail some of the lowest quality junk I’ve ever seen. Looks like stuff picked from a dollar store in China! Avoid and don’t bother with this place.”
“I use to love temu i deleted my app cause all those spin, spin, spin gets on my nerves i can’t order anymore because of the free spin i used to order every week i stopped i cant stand those free spin it took 15 minutes before i can order”
“Very very bad service to return and pick up back
Below reply from temp support team,
, we are really unable to predict when the next courier should reach you dear customer. however since its the end of the year some delays are expected we are really sorry about this inconvenience.”
“Tired of all the pop ups when I don't have time for that and all the phony you won a free gift ads. Nothing but a waste of time. Some of the things I bought I'm very happy with, some of the things I feel they just wanted to get rid of and they saw us coming .”
“Temu lies wish I could post pictures cause I got the whole conversation them telling me my package was late then telling me in the next message that the date was extended but know one knew that not even them they just didn't want to give me the $5 the promise if your package is late and the package was supposed to ship locally but didn't .im getting rid of the app and letting everyone know”
“I too, love Temu! Once you get used to the sites functionality, pricing strategy, clothing sizing guide, you will be pleased with your items. I feel they go above and beyond, based on my experiences.
Item qualities are impressive. Personalized items are so affordable and turn out great. You are missing out if you don't take advantage of what they are offering.”
“Every time I wanted to shop at temu I feel I am gambling at a Casino, it is very annoying the amount of items get shoved in your face while you are trying to find a specific item”
“I LOVE…..LOVE….LOVE Temu! I’ve ordered a wide variety of items for home, work, family, friends over the past 2 years.
Everything from throw blankets to personalized items for the gamers in my life! Almost everything is better quality than I was expecting and as of December 20th……they have deliver almost everything that I ordered for the holidays — despite the fact that I didn’t place my holiday orders until December 12th!! I am a huge fan of Temu! Thank you!!!”
“Do NOT buy multiple items from TEMU!!! I placed six small items in one order; I made sure ALL six items were from their LOCAL warehouses to make sure they would come sooner and together. Guess what; I got SIX deliveries across a span of ten days and it turns out it added $18 for additional shipping cost. The added shipping cost was not shown in my cart until it was processed via Paypal. Amazon is worth the higher cost; TEMU needs to die.”
“The Temu violates the terms of delivery without the consent of the buyer. The delivery period 4-8 business days (Nov 27-Dec 4) specified when ordering was extended until January 9. Thus, this is more than 2 months from the moment of placing the order. During this time, the need for the ordered product has completely disappeared.
Multiple requests to the support service with a request to cancel the order and make a refund are ineffective. They only apologize for the delay or offer a 20% discount valid for 7 days (I consider the value of this compensation to be zero).
I consider the service of this company unsatisfactory and violating all the rights of the buyer.”
