“Liars, theives and cheats… they offer free gifts ….. not so I chose the gifts, they refused to send them until I bought much more …… there is no Link to talk to them or complain …… So like I said liars, theives and cheats …… don’t deal with them.”
“If I could I would give them -20 stars on customer service. They mislabeled a item and intend up get charged more for. And immediately requested a refund. They didn't do it and said now have to wait till it arrives to send back and once received then refund will be issued . DON'T DO BUSINESS WITH THEM!!!!!!”
“Never will I ever use them again someone got a hold of my bank bank information and someone used my debit card. lucky my bank caught it before they were able to go through with the action. It was almost $200. Learned lesson”
“I ordered an item at the beginning of December thinking it could be a Christmas gift. It never arrived. I got a notice on Dec. 26 that the item was shipped by sea and would take another month to reach the U.S. I doubt it’s ever coming. I wasn’t told it would take this long when I ordered it.
This whole experience proves that TEMU is a scam.”
“I hate what they have done to me,I did an order which included baby shoes,but honestly they failed me,the shoes were small and very thin,it couldn't even be fitted. After doing a return request it became so complicated and very difficult to do it,and they didn't offer me a pick-up option, they asked me to search and drop them off to a locker..WHY CAN'T THEY PICK-UP from you like other do.I can't do TEMU again”
“I chose six free items but in order to get the last dollar off I invited like 15 people and I never got the dollar. I was willing to pay the dollar but there was no way to do that. This is the biggest scam ever about to delete the app forever”
“Very poor, u enter the chat and u get auto reply and I have complain that required human answer no answer from any human in emails or chat last time to use them really bad I wasted my money in temu”
“I had.02 to complete the fish game and it said my last sprint and when I finished it only gave me one point and now I have to feed a whole fish to get .01 now this is bs that’s why people are no longer playing fish land or farm land y’all are losing a lot of people I’m next cause Temu is full of it and I made a purchase so I can finish fish land and yall did this bs”
“Liars. Tell you that you get 3 things for a penny. Just need to order around ten dollars worth of stuff. Do that. Then tell me again. DO it again. Then tell me again...so I order 10 dollars worth of stuff again. Then they tell me AGAIN! IM LIKE F U TEMU”
“I would put you down as a triple 0 if I could you charge me on things that I don’t buy I bought one thing from you and then you switch and you add to other credit cards do not buy from this company and your phone number isn’t correct on Google. It brings up a lemon law lawyer really You people are horrible.”
“I canceled my order immediately after suspicious activity, some of my money were withheld as credit ( against my will ) , the rest got vanished, I have a credit of $32 and I’m ready to lose it , rather than wasting more money and time. I call upon the authorities to take a rapid action to protect the people of this country from scammers and thieves who are extorting money from innocent citizens, please keep off”
“Horrible delivery service. One package went to an address on the other side of the state even though my address is correct. Will not refund due to package showing as delivered. Still waiting to see what happens with the remaining packages. NO CUSTOMER SERVIVE SKILLS AT ALL”
“I will never order anything else from TEMU. Only 1 out if 5 items i ordered and paid for a month ago has arrived and that 1 item arrived late. There are serious problems with stated shipping and arrival times and inventory stated. My first experience with TEMU is UNACCEPTABLE”
“3 packages were sent by e-miile courier which the courier indicated on their website were delivered. I contacted the courier who confirmed that the packages were still at their warehouse. Neither Temu nor the courier have provided me with an address for pick up. Temu refuses to refund because the courier's tracking says delivered. I have been in contact with Temu for months now. Temu keeps promising to investigate and then nothing happens. Don't buy from Temu. Scam website. I am out hundreds of dollars.”