“Do not buy any expensive item from this site. They do not refund if your order was delivered to a wrong address. I ordered a portable AC unit. The delivery was made to a different house. I was charged for it because the delivery was made so Temu didn’t think it would be unfair if the delivery was not to my address. I was out $200. The merchant and Temu didn’t do anything to help me.”
“I wish to congratulate you I wish more of the in Internet places to buy things would run it like you do I'm really very pleased with the what what I've had to do with you”
“I placed an order and it still hasn't turned up and all you get is coupons to spend more money with this so called company don't buy anything from them I think it a bit of a con”
“Faulty recliner chair l week old they say l have to pay to return it myself you can feel the springs it creaks and hard to sit on lm a 70 year old disabled woman”
“hère cliente, cher client,
Merci de nous avoir contactés au sujet de votre commande. Nous comprenons votre inquiétude et nous nous excusons pour les désagréments que cela a pu causer. D'après les résultats de notre enquête, nous ne sommes pas en mesure de fournir une réexpédition/un remboursement pour cette commande.
Nous avons enquêté sur ce problème et notre équipe a confirmé que les bons articles ont été livrés à la bonne adresse. Veuillez vérifier votre boîte aux lettres, autour de votre maison et à d'autres endroits possibles. Il arrive que des colis soient oubliés dans des endroits inattendus. Nous vous remercions de votre compréhension.
Si vous avez d'autres questions ou préoccupations, n'hésitez pas à nous contacter directement.
Respectueusement,
Service Client de Temu
Ai***03
26 sept. 2024, 16:02
Bonjour Qu'en est il de mes 2 commandes,? J'ai contacté cilis privé pour ouvrir un dossier Mais je veux ma commande, Temu n'a qu'à demander une signature de la personne qui commande. Cordialement,”
“Purchased the 20 gallon oil drain pan for my business. They ship me a tank totally labeled wrong. They would not give me a refund. They offer me one third 66 dollars and I could not even return or a full refund like they advertise free return 90 days product and I buy up to $1000 a month for them.”
“Don't play any of there games they offer to win free items it's very much rig. Once you get to the point of winning the free prizes on fishland they take away your feeding percentage you give the fish so it's harder for you to win. I've been on 7 cents for weeks playing and can't even get the 7 cents because they don't allow you too. Then they want you to spend money everyday to win fish food our share there games in Facebook it's more of a promotion game then there value customers winning there prizes. They have another game called farmland don't play any of them it's a waste of your time. Also when it comes to this 100percent back guarantee on your next order rig too. I won 960 dollars in coupons back from a order I place crazy catch to get they give you only 72 hours to spend 960 dollars in coupons just another promotion for them so you can spend money.rig for there value customers again
Where on other sites they give you 30 or 60 days to spend them even up to 90 days. Temu really needs to up there game when it comes to this. Now every product I have received from them been good and delivered time been on point but they use there value customers when it comes to other things.”
“0 star temu they do not care about the customer. They will not answer you question. Or call you back. So I talk to many people over the last 3 days and they told me that they would have a supervisor call me. After 3 days of trying a supervisor call.me and told me that no one told a supervisor as she told me then how come like 6 people told me they told the supervisor. It use to be good now they suck. Just try and call a supervisor”
“They said items were to be free. So I picked some items. Without checking I thought what was the information button. Next 3000 in charges. Don't trust Temu.”
