“Buying from Temu is like playing the slot machine. Occasionally, you get a good hit but 99% of the time, it’s just throwing money away. Cheaply made and inaccurate descriptions. Buying products at 1/2 or 1/3 typical cost that last 1/10 has long. AVOID”
“I love the low prices have been very pleased with most things disappointed with some. The one thing they encourage you to participate in is farmland 1 cent deals it doesn't matter how long you participate you wind up buying more and more to achieve the limit to get free items which never happen. Play at your own risk.”
“They make you spin the wheel etc for free gifts that you will never receive. What I ordered to get free shipping arrived but not the fun extras. It's bs”
“First order was easy peasy, cause they were roping you in. Next time I tried to order it was like you need $20 more of items because it's from a local vendor. Same goes for oversees orders. Pain in the rear and not worth the effort 💯”
“Temu, always sents emails saying that you have a reward of certain dollars but never get that. I lost my money by thinking that I will get the free gifts but never received any. Till you check out it says you have everything free but pay this much. That is cheating. If you say free give us then why is there always a catch to it. Some of the items are ok, but some look very very cheap and can't use them at all. Please improve the quality of garments you sell. Some people want to buy because they can't afford to buy outside. But sometimes your quality is very very poor please improve. Please stop sending emails every second.”
“I have resisted TEMU since t's beginning, mostly due to reviews. I finally gave in an ordered 6 items under promotion. Without exception, every item was of markedly less quality than pictured and advertised. I had heard this from others who have personally used TEMU.
If the items were as represented, I would have remained a customer. After this experience, I'll stick to better products on other online services. I was so hopeful ...”
“Poor communication and nothing was delivered on time. Send way too many emails notifying you that they're going to be delayed I will stick with Ali Express!”
“Ordered something I needed for my trip, is getting here one day after I have to leave and that was after it was already late. Very very very disappointed! You can't rely on anything coming even close to a later delivery date.”
“I was told over 2 weeks ago that I was getting a $20.00 credit for a problem they admitted to. Well they also told me twice that it had to be reviewed and I would likely get the credit. Over two weeks later and nothing, also seems strange that no one knows what I'm talking about. This company is horrible and a joke.”
“I was tricked into ordering. I SPUN THE WHEEL and was suppose to recieve free items which I spent alot of time picking. I would receive the free items if I spent a certain amount first. So I spent more time picking 3 items to buy. I received those but none of the free items I had chosen.
Not falling for that again. I'm done!”
“There is a young lady working there who changed my postal service from USPS to yanwen it caused problems for me yanwen leaves my packages outside. She said she fixed it long time ago and she did not and I'm having trouble getting my packages because of her . And if you order clothes they don't fit and if you order anything else sometimes it's not like it's shown on the website .”
“I ordered items from Temu on 11/02/25 (R486) & 17/02/25 (R79).
I cancelled the orders and was told by Temu that i have been refunded.
Those refunds are nowhere to be found, neither in my bank account or in my Temu credits.
Your chatline is an AI response that just keep on repeating "Yoy have been refunded on 11/02 & 17/02"
WHERE IS MY REFUNDS
See proof of account transactions.”
“Still waiting for several small things. Shelf dividers, display shelves and the list goes on. Decided only way is find other sites. Amazon is more reliable. You may pay more but you can mke returns.”