“absolute joke of a company, dishonest with offers and customer service a waste of time , try alternative sites that are similar, id give no stars if i could”
“I have an account with them, not placed any order yet. They are keeping on sending cheap stuff to me. Complained to their customer service , nothing changes.”
“Stay a way from this scam they use to be great. But now suck. It took me 1 hr to talk to someone. Not tex but talk. Then no help. But if you want to feed fish for the rest of your life. This is the place. Buy a thousand dollars worth of stuff. And still not get enough food to feed them. If you want a misspelled shirt this is the one. So save all your money.
And I hear trump shop there.”
“This site is selling copies of original artwork and Temu will take no action. If you are an artist, designer, builder...they will copy your work and attempt to profit off of it.”
“OK COMPRE HACE UN MES UNA CHIMENEA CON TEMU .
ME ENVIARON UNA USADA Y REEMPACADA Y CON TABLAS ROTAS
DESDE EL MOMENTO EN QUE RECIBI MI ENVIO Y VI LAS CONDICONES EN QUE ESTABA ,LLAME A LOS NUMEROS CORRESPONDIENTES Y ME OFRECIERON UN REEMBORSO DE 63 DOLARES .CUANDO YO PAGUE 204 DOLARES POR MI ORDEN
LLEVO UN MES DISCUTIENDO CON ELLOS Y NADA DE NADA
AHORA COMPRE OTRA CHIMENEA Y ME ENVIARON EL MUEBLE NO LA CHIMENEA
ESA COMPRA ERA MI REGALO DE ANIVERSARIO DE BODAS PARA MI ESPOSA .AL FINAL TENGO 2 CHIMENEAS Y NO PUEDO ARAMAR NINGUNA .TEMU ES UN ROBO ESTA ES MI PRIMERA VEZ QUE ME ESTAFAN”
“If you are rewarded "credit " you get an email stating the credit was applied or reimbursed. that is all that happens, you get no return on cost, no money returned to your account, nothing. be aware”
“Where to begin!!! First of all I fully expected to get lesser quality items from Temu because of the price. I’ve bought several shirts and either given them away or added to the yard sale box. Every sign or bendable item has been just that. This is Dollar Store quality at best. Ending my account today!!!
Ironically it won’t allow me to upload several pics of damaged (paid for) products. 👎🏻👎🏻”
“It doesn't allow you to fully read in detail for most items before purchasing. Many items aren't as indicated in the order. Quantity is usually less than you order. Quality isn't the best. Most items seem to be other people selling the items for temu. You don't know this until the item arrives with their personal address. I'm waiting on more items, so we'll see how that goes. I hope there visit a need to return anything as I'm not paying for it. Bottom line is that if you order something and it's not as advertised you don't have to pay for it. Reverse credit card charges as services not rendered.”
“Always delivered on time,items that I’m not happy with they refund or tell you to keep it(free of charge) never had a problem with Temu,so far so good.”
“Temu is a SCAM. They get you to buy things and then half of what they send is broken or moulded or not AT ALL what they said they were sending you. They know this is happening and they don't care. They have been notified of the laws they are breaking, and their response is that their policies override laws. They don't, but this is Temu's whole approach. Lie, steal, defraud, scam. They are criminals.”
“I've been buying from Temu for quite some time now,, NEVER HAD AN ISSUE orders all came on time if not i got paid $5 .00 late fee . can NOT understand why so many others are having problems ,, i know a lot of others that order from Temu with the same results i'm having ,,, GREAT COMPANY TO DEAL WITH maybe all the complants are coming from people that just like to complain about everything”
“It's one of the best if not the best app to buy your materials, i find this site is genuine, they care for the customer satisfaction, they are nor fraud, i bought materials from them and returned it, they follow up the return of material and refund my money to my wallet, not like other sites like amazon whom still stealing me since long time, i have returned one item i bought from amazon US , and they did not refund me yet to my wallet, they really fraud. i have all the chats with them, this is really happened with me..
thanks to Temu that we had found a genuine site.”
“THIS SITE NEEDS TO BE SHUT DOWN BY THE FEDS! MY PAYPAL ACCOUNT GOT CLOSED DOWN BECAUSE TEMU HACKED MY BANK ACCOUNT AND HAD CHARGES PENDING ON MY ACCOUNT! THERE WAS NO MONEY ON MY CARD AT ALL! LET ME TELL YOU THE BACK STORY FIRST!
I JOINED TEMU ALMOST 3 MONTHS AGO NOW. I WANTED TO TRY IT OUT! REVIEWS FOR MOST PRODUCTS WERE GREAT AND SHIPPING WAS FAST. THE ISSUE STARTED WITH REQUESTING REFUNDS! I FOUND AN ITEM UNDER MY ORDER HISTORY THAT I DIDN'T ORDER. I HAD NO CLUE WHAT THE ITEM WAS, OR WHERE IT CAME FROM. OF COURSE I THOUGHT MY MIND WAS PLAYING TRICKS ON ME. I USED MY CARD ON THE SITE BUT REMOVED IT AFTER AN ISSUE. THE REPS DIDN'T LET ME KNOW THAT THE CARD REFUND PROCESS WOULD TAKE DECADES. SO I FILED A DISPUTE WITH MY BANK AND WON THE DISPUTE. THEN ALL OF A SUDDEN TEMU RELEASED MY MONEY.
I AM CONVINCED THAT TEMU DOES NOT SEND YOU REFUNDS BUT NOTIFICATIONS OF REFUNDS ONLY. I MADE THE MISTAKE ONE TIME SELECTING CREDITS AFTER THE ISSUE WITH MY CARD. THE CREDITS WAS A PROBLEM AS WELL. I HAD TO SPEND A CERTAIN LIMIT IN ORDER TO USE THE CREDITS, BUT EXPENSIVE SHIPPING FEES AS WELL.
NEVERTHELESS, PRICES GO UP AND DOWN. SO THE AMOUNT YOU PAY AT THE END OF EVERYTHING BE TOTALLY DIFFERENT IN SECONDS. CUSTOMER SERVICE REPS STAY COPYING AND PASTING EVERYTHING. THEY SOUND JUST LIKE ROBOTS WHO HAVE EVERY LINE COPIED AND READY TO PASTE. THIS IRRITATES ME SO BAD! I HAVE NEVER EXPERIENCED SUCH WORST CUSTOMER SERVICE EVER IN MY ENTIRE LIFE! THEY ALWAYS WANNA COPY AND PASTE THE 20 % COUPON OR $5 CREDIT.
THEY STAY LYING TO YOU ABOUT THE SHIPPING BECAUSE ALL THEY DO IS COPY, PASTE, AND LIE. EVERYTHING IN CUSTOMER SUPPORT IS COMPLETELY SCRIPTED. I ORDERED SOMETHING ON SEPTEMBER 9 AND ON OTHER DATES. IT'S BEEN IN CUSTOMS FOR DAYS NOW OR EVEN WEEKS. SHEIN SHIPMENT IS FASTER THAN THIS COMPANY.
SO I REMOVED MY CARD FROM TEMU WEBSITE NOT LONG AGO AND I ALWAYS HAVE USED MY PAYPAL BALANCE. HAD I NEVER REQUESTED A REFUND I WOULD HAVE NEVER KNOWN THAT MY CARD MYSTERIOUSLY APPEARED AS A PAYMENT METHOD ON PAYPAL. I HAD SEVERAL DIFFERENT CARDS ON MY PAYPAL ACCOUNT, AND THIS PARTICULAR SAME CARD HAD ABSOLUTELY NO MONEY ON IT. I CONTACTED CUSTOMER SERVICE ON TEMU AND THE SAME RESPONSE AS USUAL. COPY AND PASTE THE SAME ANSWERS AND IT HAD NOTHING TO DO WITH WHAT I ASKED. EVERYTHING IS THE SAME ROUTINE OVER AND OVER.
I CHECKED MY CARD ACCOUNT AND DISCOVERED TWO PENDING CHARGES. MY BANK DIDN'T SEE NO OUTGOING CHARGES OR ANYTHING RELATED TO TEMU IN RECENT ACTIVITY. I LATER DISCOVERED THAT MY CARD AND PAYPAL HAD BEEN COMPROMISED. I FILED A DISPUTE AND WON BOTH TIMES. MY BANK GAVE ME MY MONEY BACK. I DIDN'T KNOW HOW I HAD 2 PENDING CHARGES AND THERE WAS NO MONEY IN MY ACCOUNT AT ALL. THE BALANCE WAS 0.00 IN THE ACCOUNT. I BECAME SUSPICIOUS ABOUT THE COMPLETED TRANSACTIONS ON TEMU.
IM NEVER USING TEMU EVER EVER EVER AGAIN! STICKING TO SHEIN! IF I COULD GIVE -1 BILLION STARS I WOULD”
