“This review is about Temu & Every postal customer services.
When I had to return two items one that was faulty and the other was the right item but wrong size
I found Temu easy procedure for returns and refunds was the best I have ever come across and I have dealt with a lot of company were I had to make the arrangement to get the items back at a cost to me.
However with Temu rapped response and Every postal shop's all over the country I found out that I could return the items back within walking distance from where I lived for free, and the refund was back into my account every quickly.
With Temu and Every postal service there was no messing about GREAT SERVICE WELL DONE 10 OUT OF 10 thank you.”
“Temu came up on my phone and I proceeded to start ordering some items at that time. A spin wheel comes on and tells me. I just won a whole bunch of stuff. So I'm ordering, next thing You know, I'm charged for everything. I get upset. I call there and the woman tells me that I am enrolled in a game. And I have to meet all these guidelines day after day. I am a business owner and a grown man and had no intention to play games. The woman was friendly but was totally not helpful. I expressed my Feelings. It ends and no resolution. Now my items start coming three out of eight don't work Or weren't what they said they were. This is.
Such a terrible way to do business and unsuspecting.People just trying to buy something.Get taken for a ride.Be careful”
“I would have made it a zero stars if possible. Beware! They are showing incorrect amounts in your subtotal screen. Ex: item original price was $23.80, you get a 29% savings $16.76 plus it's now on clearance for $11.17, but it's
the $16.76 that is used in your total. Another item was $29.96, a 40% discount, now $11.78. But do the math, 40% makes it $17.96 NOT $11.78 which is the price they are showing you paying. I wonder just how much I've been ripped off by this. Customer service only tells you the prices they see are the ones that are the actual % off, not the price you see. Even after you send them a screen shot of their app!”
“I have bought over 200+items, most have been okay, not perfect, but ok.
I just bought to goose-neck table stands, the picture shows tablets... I have a 8 inch tablet, but the stand could hold it without it dropping, I believe that is false advertising, and the product muffles the microphone”
“I use to love temu I used them a lot but now never again. App is being removed. And money being removed from my bank because of their scams. Rip temu”
“Temu is one of the worst apps I’ve ordered from, they’ve gone downhill so fast, I used to get my items with in a week now it takes a month if not longer absolutely dissapointed some of the products I’ve receive, most of them didn’t even work, pretty much use the site for stickers anymore, after I get my last few stickers I will never be using this site again.”
“I’ve been shopping on Temu for years, but lately it feels like the platform has become a joke. I can no longer recommend it to anyone. If you’re unlucky, you might end up wasting your time waiting for an order that gets delivered incorrectly. And what’s their solution? Either they re-ship the item or refund your money. But what about your time? How do they compensate for the days or even weeks you lost waiting? They don’t. It’s frustrating and disappointing to see how little they value their customers’ time. I personally will not be shopping with them anymore, and I strongly recommend others not to either.”
“I'm extremely disappointed with the shipping fees on Temu now. They will no longer have my business! I used to order a large amount of items from this company and I will no longer be doing so. It is so unfortunate! $2.99 shipping fee for each item is absolutely absurd and it's very unlikely that you are going to order $30 from the same seller in order to get free shipping. I guess I will now be saving some money because I will no longer be ordering from this website.”
“They delivered my packages to another address and when I complained they sent me a picture of a package in the dark. No proof it was my packages
Instead of using USPS they used some cheap Asian courier company I’ve never heard of. I will never buy from them again”
“They left my parcel outside a communal door leading to the carpark. Highly unlikely I'll be using temu while the let cowboys deliver.
I even have the picture he took thinking it was 'in a safe place'”
“Have used Temu for appx 6months. Very happy so far with the quality, style of the garments bought and the time taken from placing orders to delivery. I have not need to return anything so have no experience of that. Would recommend Temu.”
“Back in April starting after the 16th of April I was charged 5 times for items I did not order. I took them all to UPS to ship back and I have not received my refunds for unauthorized charges. I have disputed this. Fraudulent.
Kimberly M”
“I received my products a few days ago and everything I ordered was there and I am happy with the quality of the products. (I didn't realize I had to pay import tax for the products that's why I grew frustrated with the delivery time but it wasn't Temu's fault)
I would definitely buy from Temu again.
0nce I payed the import tax then the products arrived in a few days.”
“I am not shopping anymore with you all you keep putting my wrong address on items! I don’t end up getting my items or the items sent late! Its irritating”
