“I ordered shelves, they looked like E bay and were less monet but they were cheep junk. Put them together and used them but they were very flimsy. Don't recommend buying shelving.”
“My last 6 orders have been lost and then finally show up 2 weeks letter and costumer Service can't even find your order but give you dumb answer every time and then wants to give you a %20 off instead of giving you a $20 credit”
“I like TEMU! I HATE HATE HATE all of the ads, promotions that pop up before I can even search for what I’m looking for. TEMU, if you want more customers, offer a real deal instead of making shoppers play all spin the wheel games, etc. this is a shopping app, not a game.”
“I had contacted them over a year ago about hacks with fbi programs tht had switched credit card info which denied Me access to tht card used before and to klarna. I even sent in pics which supported my claim. So when Christmas time came and I still wasn't able to order like I wanted to; I had someone else use their account. The issue was NEVER resolved and the turquoise or teal sweatshirt tht I had ordered for my daughter came with stains on it. The whole trend is probably gonna end soon. The lack of resolution and the already low quality and integrity of the sellers will end it. Very ghetto...wouldn't recommend.”
“I have purchased A LOT from Temu. MOST items have been great. It is a 2-week delivery but sometimes faster. Occasionally, deliveries are late, and Temu lets me know they are late and gives me a $5.00 credit. When I have had to return items, it is very easy. A QR code is provided, and you can take it to UPS. Return: I have been offered half of my money back and to keep the item. Also, I have been offered a choice to have the full amount back as credit or refunded to the card I used for the purchase. If you spend $20 shipping is free from Temu - in China.
HOWEVER if you purchase an item that says it is from the Local Warehouse, you are likely to be charged $2.99 for each item from the Warehouse. The explanation is that your items need to be from the SAME STORE to receive free postage. The Warehouse has items from many stores. Yeah, just because it is from the same Warehouse does not count. So, it saves a bit of money to order from Temu in China.
ONE MORE DIFFICULTY. They have started using a delivery service called UniUni. I have received several messages that the driver could not deliver my package - "there was a delivery with your Temu order." I live in a gated community. If the delivery attempt was made after hours or on the weekend, the driver probably did not know how to get in. No, the company did not try to solve the problem.
I do like my purchases from Temu however, you do need to look at the descriptions. Go below the reviews of the product to find Product Details. The pictures will show the dimensions.”
“I made dozens of Temu purchases as their service is excellent and most products good for the price. Unfortunately the taxes and import duties is now in some cases 40% of the purchase price, and one have no option but to pay it as the orders has already been paid in full.”
“I bought a couple of items from this company on their website. But the quality of the stuff is so poor that I used it only half a year, and it stopped working even though I used it once a week. So don't waste your money! I will never buy anything from this Co. again!”
“I bought 200 dollars of merchandise. It's been about 2 weeks, still nothing 🤬 I will never buy anything from them again ! It's all about them taking your $$$. What a joke ! I'd give them a - 5 if I had to rate it !”
“THE VERY FIRST ORDER WAS NOT SATISFACTORILY COMPLETED. UNLIKE DARAZ, TEMU SAVES ALL DETAILS OF YOUR DEBIT CARD INCLUDING 3 DIGIT CCV. THIS IS NOT ACCEPTABLE. DIFFICULT TO TRUST PRICES. ALSO TRICKS TO MAKE MORE ORDERS.”
“I ordered they said it was going to be here at a certain date that I got a confirmation and then I got a thing stating that my stuff went back now they will not give my money back they want to give me a credit I will never order from that place again I want my money back and they keep saying it's going to be 24 to 48 hours and I heard it's going to be 5 to 15 days the stuff isn't very good quality anyway so don't order from this place you don't get your stuff and then they don't want to give you money back if I could I'd give him a zero rating but you have to give something”
“Been waiting on a refund on two items or over a month and a half. They tried using store credit instead of refunding and I contacted customer service telling them no! they assured me I would receive in 10 to 14 business days. Nothing yet except more store credit. DO NOT USE THIS APP OR STORE.”
“‼️❌Buffalo Courier services stole my package, whilst two drivers entered my home, and threatened my life, I have reported this to the company in South Africa & the Head Office in Shanghai and nothing was done.
The incident took place on the 24th Christmas Eve!
And the whole neighbourhood was left in shock!
I urge everyone to boycott Buffalo Couriers, and do not support a company that indourses criminal behavior‼️❌
Please call police should these “Drivers”arrive - Buffalo International Logistics is a courier service for both TEMU & SHEIN!”
“I returned an item and they refused to return all my money. They claimed there were damaged and missing parts when I eroded them they said part of the box on one item was damaged. I am still trying to get my full refund from them. They are liars and cheats. If I good give zero star I would have. They should ne allowed in the US market.
SCAM company DO NOT shop with them
Shop AMAZON instead.”
“They said an order was delivered. The photo is not of my doorstep. When I went to their app to ask for a refund, it automatically said they had proof from the delivery company it was delivered. That being the photo. They advertise it’s easy to get refunds but it’s an automatic no when you try. I won’t be buying from them again. Most of the stuff I got in the past was just junk.”
“Temu is incredibly frustrating. Their advertisements flood every corner of my social media feeds and emails. Even after clicking 'I don’t like this ad,' it keeps reappearing constantly. It’s invasive and relentless. I’m not interested in their low-quality products, and this aggressive marketing only pushes me further away”
“We decided to live dangerously and try Temu. We spent about $200 on fishing & kitchen items. Our order was broken into 3 deliveries.
Nervously waiting, I was pleased to see we were getting regular updates on our items. And then in the promised timeframes, our items arrived.
Out of the over 20 ordered items, 4 needed to go back. I could not figure out the return process online & called the customer service number. Within a few moments I was talking to a live & very helpful person. He patiently helped me & sent me return labels to print.
I was in awe of how smoothly everything went from start to finish with Temu!”
