“I have bought items from Temu at the value of R 2704. On there side it showed “ Notify the custom clearance company to pickup Johannesburg 10 November 2024.” A other package ,also from Temu arrived “ Notify the custom clearance company to pick up 14 November 09:50” The vat was paid on the 12 Novenber. Package delivered on the 19 November. On the R 2704 package they never asked me to pay vat , witch takes place before the package departure by flight. So that tells me that the problem with this package was in China and not in RSA . I reported the matter of this package standing still to Temu , but they only relied that customs are very busy and it sometimes take a while. But a package witch was received 4 days later ( consist of similar products) gone out to the next step already. That shows that the are not really treat you as a valued customer as the claim in writing. IF YOU QUERRY SOMETHING IT IS JUST A COPPY PASTE ANSWER. No interest to look after their customers and the reason for that is that they already have your money in there back account and whatever happen, you are forced to spend that money at TEMU. No matter if you are happy with there service or not. They bare covered by a fine print, witch a lot of people miss look. It says we only accept refunds for temu credit. So they can give the customer a bad service , but once you have paid your money into their account the can slack their written promises, you still have to spend you money with them.”
“WARNING
Currently waiting for order for 7 weeks.
Never buy from Temu, large packages or small ones, which must be sent by land freight.
Because in many cases this ends wrong, I speak from experience.
And when you contact customer service, you get a nice… robot on the line that floods you with everything except what you want an answer to.
I will repost this message regularly so that it remains at the top,
and this certainly until my package has arrived, so if you are reading this it means that I still have not received anything.
You have been warned.”
“I have still not received the items I ordered. First I received an email saying my package of items were delivered even though they were not. (We live in a condo and were home all day. No one called our building's call box for access to our building, no one knocked at our door and no one left a package, or can be seen on security video. I tried multiple times to call the delivery company (EMIle) and was just repeatedly disconnected after being on hold to speak to someone. Temu now keeps sending messages saying that my package needs to be picked up at a "Pickup Location", but gives no name or address for such a location, despite my repeated requests for one. There is no live person I can talk to anywhere. All their "live chats" are AI generated so have been nothing but frustrating and give no answers.”
“Ordered A Purse And A Doll For My Daughter Which Says Delivered I Never Gotten The Item I Reached Out To Temu Customer Service They Denied A Reshipment Saying I Have The Items! I Went Back To Customer service they only gave 31.00 dollars Off a 68 dollar order! Saying because I Could Still Get The Package! I Will Not Spend Another dime! It was just how I was treated overall like I was Lying! Never again.”
“I'm disappointed they have changed their prices and difficult to maneuver their website. Not easy to get the details and information needed to purchase an item.”
“The FM guitar transmitter/ receiver very poor quality sound no sustain or sound quality I want to get a refund so I can buy something that works correctly
Swiff Audio WS-70”
“Temu I loved at first I spend hundreds upon ordering so much from this site! Make sho if u order & do a return u take photos I sent proof a pic and Temu still denied my refund and claim. Not for one item 2, I sent back a varsity men jacket and a Texas hoodie looked cheap! Now Temu u lose as valuable customer you claim I am! And won’t refund me $20 at the least is SAD CHEAP UNPROFESSIONAL KEEP THE MONEY this review the WORLD will see you people is fake layers and a Scam some things arrive good most cheaply made! I’m over going thru the BS with ur slow people in support and even more retard slow ones in your warehouse!”
“The coupons and special perks are hard to understand and you continue to have to buy more in less than 10 min or you loose it. Now they are making you feed fish to get points. Why can't a discount or coupons be just that. It's a challenge and confusing not worth the effort.
When you get a order things are what they say they are normally (pay attention to size and amt. details)”
“Poor quality in pretty much everything. The ladies shirts are paper thin. The other things I ordered were cheap looking as well.
The parcels were late and all they did was give me a 5 dollar discount on my next order. Problem with that is I will never order again. So I got nothing”
“Temu is a rip off. They will refund you, but won't ship high dollar items. My last 4 orders were not delivered on time and last 3 not delivered at all.”
“I'm a customer of temu and I use there afterpay system to pay by some at s low price each weeks. Three afterpay is a lie they taken my money for the full price and there is no afterpay it's it's a scam do not use afterpay ever then I did a live chart with someone and they say they didn't see no record of what I purchased on November 14th and November 21 on after pay they are lying took my money both time. And would no admit what was wrong and would not return my money of what need to be returned from the afterpay then on top of that you have no way of getting into the afterpay if you needed to pay by weeks there's no such app you have to go through temu and you might as well just pay right out because after paying as checking out your items I would never ever use the afterpay ever I warning are buyers beware of this company”
“Temu sold my credit card, do not buy items with your credit card or your bank card. Temu Sales it to criminals to buy things with your money. You communist bastards. I will never buy anything from Temu , or any product that says Made in China for the rest of my life. If I could give them a zero star rating I would.”
“It started great, but when they use the courier Emile, I have yet to receive my package nd they won’t refund me…so scammy that way…plus they make you spend $35 to get free shipping and whala..stuff never comes!! So either Emile is worst company ever or Temu isn’t sending it!! Either way out the money! Buyer Beware…o and size of item is usually miniature…never full size!”
“Scam, don't believe them, this is exactly how they lured me into loosing my money, thanks to sirdaverecovery at p r o t o n dot me,,,, for the refund now my funds are recovered.”
“Temu is sending me items that I did not order or duplicating items I already received, grrrrrr!!
They send items that I changed my mind about plus the items I Did want.
I’m going to stick with Amazon!!
The quality is fine, but the”
“Do not buy from this company i have got wrong products products with missing pieces no instructions most of the time they will make it right but to much red tape a confusion i will not do buiss. again i would rather spend more money.”
“Once they start their little campaign, you get two free items hold on a second. You can’t get those free items until you spend a coupon of $100 so here you spend $100 on stuff you don’t really need but you wanted the two free items good luck you keep on exiting out because you don’t want to spend or go further so beware.
I have been a Temu client for two years.
They do hold her 100% guarantee and they’re great with that but the their games have to stop! Stop teasing clients.”
