“Im a grandma raising 3 babies living check 2 check....spent almost 200.an didn't receive anything "free" was sent multiple offers daily in exchange i would be required to spend more $$...your games to earn are rigged an after i receive my order that apparently wasn't appreciated i will be uninstalling your app”
“I did not receive my package and requested a refund I got denied cause of no proof it wasn't delivered to my house when I contacted FedEx it said that no signature was required and there š s no picture to proof it wasn't delivered I have been a customer for a long time”
“Canceled a order within 2 minutes and never received my refund money. I keep getting the run around that they refunded it but I've showed my bank statements and everything to them to prove I never received it. Of course the blame it on my bank. Terrible customer service..”
“Iāve always did good with Temu been shopping for quite some time. Love the quality of everything Iāve purchased and I purchased more frequently than Amazon and anywhere else although I shop a lot. Well recently I was giving one of those free gift games which I havenāt played in over a year and the first time I played, it dooped me so it made me play again. The second time it had me inviting people. I needed to invite 3 people through my text messages then one through my WhatsAppās and all I needed was one new user with only 0.01 earnings to win to go with 24:00:00 time. I sent the link and my friend accepted it. Temu then kicked me out and started my time over with the need of 0.05 more credits before I could win!
This is the second or third real problem Iāve had out of Temu and I had decided to stop shopping elsewhere to make Temu my shopping spot. Glad this happened before making that decision.
I think Iāll go back to in store shopping unless they make that impossible and by then I wonāt have a need to shop at all. Iām done with all these online shopping pages because all of them have failed me not to mention the mess Iām dealing with at Amazon. Iāve spent over $1,000 in the last month shopping and all of my packages are missing with no resolve!”
“Temu actually is cyber criminalThey lure you with freebies and then charge you, I bought some items from them from Black Friday sale they offered to give some free items if I spend certain amount which I did, they showed items on their portal as order total $0, and then charged me from my credit balance, while order total still showing $0 on dashboard as shown on screenshot, they now refuse to acknowledge that,
This act should actually comes under cyber fraud where you make offers and then charge from the back door, even refusing the information displayed on their own app and email sent by their own portal.
Everyone should be aware of this and not accept any offer made by Temu otherwise you will end up having totally illogical arguments and denial despite having clear evidences.”
“I have placed several orders with no issues then recently they split packages and they dont arrive or arrive late and damaged with multiple excuses all my deliveries should be done by royal mail due to Evri not delivering when they should or not delivering at all, they also take your money the same day you order but on average takes them 21 days to refund which means they are getting interest on your money, after they say they cant do this they cant do that you cant speak to the complaints dept, they send items nothing like the order you placed, I have spent 3 and half hours today with temu via webchat and on the phone and got nowhere, I ordered a pack of 5 tea towels but finally recevied a pack of dont know what they are I have childrens hankys bigger than this useless parcel. I am not waiting 21 days for my refund if I do not get a full refund by close of business (4.30pm) today 16th december I will seek legal action and then you will pay solicitors fees, court costs and it will cost you thousands and all due to the lack of customer service with I cant do that attitudes”
“Fraud fraud fraud. Offer free gifts and discounts but it is all conditional. Just another shop that only caters to the wealthy. You spin for credits which you never get and get coupon bundles you can't use because they only allow 1 per purchase and they decide "automatically which one is allowed to be used.”
“Stay away from Temu. They rope you in with free items. You play games, refer "friends," and purchase items to get those free gifts. Unless you have unending finances to continue purchasing to get those "free" gifts, those gifts aren't worth it. However, once you stop purchasing or sending invites to "friends", it all comes down to playing the games to get those free gifts. In Farmland, you accrue water, and the closer you get to 100%, the fewer watering points you earn. In other words, once you stop buying or inviting "friends", and it's all about playing the games, it will take you many months of going on three times a day to play their games to get your free items. STAY FAAARRR AWAY!!!!”
“We've had no problems with returns we send them back they pay for the printing we go to the UPS office they got my mom's refunds back no problem put him right back onto her card has given me my returns without no problem whether it's credit or cash back cash back does take a little bit longer because you have to mail the thing back to them was there like within 14 days and no not all the quality is good on their products but at the same time you kind of get what you pay for if you're trying to get a computer for 10 bucks it's not going to be a good computer you got to look and do your research on some of the products but they're all in my price range on what I want to get and there's things I'm buying on there that I can't afford to buy in stores that are in good products”
“Do not buy from TEMU! They sell very low-quality products. I bought an electric bike that arrived faulty and broke even more within the first week of use.
They reply automatically and donāt actually solve the problem. Total loss!
PO-211-08132116870951081”
“Seriously...I pretty much gave Temu FREE advertisement by sending out the link to almost everyone for "FREE GIFTS" I honestly wasted time I can never get back smdh.
It's a SCAM you could at least send the customers at least one free gift for false advertisement.Amazon here I come”
“Pure bait and switch casino-like gimmicks and promises of non-existent āspecial offersā for cheap polyester junk and AI ācustomer serviceā that asks you for info you already provided without even acknowledging the problem. Tried live chat and email. Same canned replies. Got nowhere.
Amazon may be overpriced, but at least theyāre honest about it, have amazing logistics, solid clearly stated policies that donāt change every time you log in and every 10 minutes thereafter, and there are real people you can talk to if something goes wrong.”
“I was a big fan of temu, not anymore. The scam with referrals is too much. Everytime a goal is reached all of a sudden the offer expires. Too bad, you lost a serious customer.”
“When I ordered my items I use to get them on time. Temu is shipping and they have gotten real messy. When I use to order my items, temu use to let me get my whole order like at first. Now temu let you ordered your items, but now they divided it up into two sections to get some more money out of us. After I receive my items and some of my money back for some of those items that I don't want anymore. I going to erase my temu app from my phone.”
“I had a few items in my cart and was sent an email stating that if I purchased two items on a certain page that I would receive the items In my cart for free. There really wasn't anything decent on the page of items but I figured in the long run it saves me money. So I added two items and all through the checkout process it kept showing at the bottom of the page the items I had in my card saying freebies. I submitted the order but noticed the next day that the order stated only two items were scheduled to ship. So talked to support and just got the tired line of oh so sorry here's a 10% off your next order. Tried to cancel but nope too late even though they haven't shipped it yet. Waiting on this junk so I can return it and close my account”
