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temu.com Reviews

1.5 Rating 2,471 Reviews
11 %
of reviewers recommend temu.com

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temu.com 1 star review on 3rd April 2025
Emornaly Star
temu.com 5 star review on 2nd April 2025
WishSimp
temu.com 1 star review on 2nd April 2025
Anonymous
temu.com 1 star review on 2nd April 2025
Anonymous
temu.com 4 star review on 31st March 2025
Anonymous
temu.com 5 star review on 31st March 2025
Cindy
temu.com 2 star review on 24th March 2025
J.A Du Preez
451
Anonymous
Anonymous  // 01/01/2019
I get home and got my package finally. I open it up and with disappointment this is what I get. I also ordered a twin mattress last year and do you know I still don’t have it because they say they lost my order.
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Posted 4 months ago
Everything from the products themselves to their horrible business practices; temu is a scam. Dont engage. Don't download the app. Don't buy anything from them. It's utter garbage designed to get your money and run
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Posted 4 months ago
Late delivery, too many promises of free items but in reality they will trick you to buy & spend more.
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Posted 4 months ago
Temu is a scam. They show and encourage people to buy, and receive gifts. But in reality, they lie and never send any gifts. I am really disappointed and I would never aging order anything from them. The quality of their products are also very low, and some are not as advertised. Shame on them.
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Posted 4 months ago
Prices are good. But watch the supposed deals. If they give you something free you half to buy something. Nothing is really free.
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Posted 4 months ago
I ordered bamboo siding twice first time 4 rolls and all arrived as promised- I liked it so much I ordered 5 more rolls to finished the job- only 1 roll arrived and TEMU refuses to forward the other 4 rolls- I will never order from them again and recommen you don’t either- tried to add photos of the shipping slip and they wouldn’t let me
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Posted 4 months ago
First temu is cheating the customer in different ways and manner in terms of promotion. Assigned delivery not on time. Virtual assistant not meet the expectations.
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Posted 4 months ago
The wors site an application ever cheap material Bad delivery For my simple product im waiting 1 month And noboby accept tespondability
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Posted 4 months ago
They screwed up my delivery and shipped it to the wrong address. Then after I reported it, they removed all the tracking information so the FedEx delivery photo is now missing. I took screenshot of the entire error. TEMU is a scam. They shipped the cheap ass free item from the same order to my home. The actual item i paid for they never shipped to my address. They know it and they don't want to fix it. Don't use this scam site! They steal your money. The photo is not my porch!
temu.com 1 star review on 13th November 2024
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Posted 4 months ago
They NEVER refunded my $453 cancelled order. Don’t trust them ever.
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Posted 4 months ago
Fraudulently charged R760 to my credit card. I did not place an order. They had my credit card details from a month ago when I did place an order.
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Posted 4 months ago
Auto generated responses to customer queries. No genuine attempt to resolve the delivery problem. What reputable company uses a courier then claim they have no telephone contact details for that courier?
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Posted 4 months ago
This is set up like a video game. You NEVER get the rewards they say you'll get. The clothes are polyester which my 90 year old clients love. Anything requiring batteries or work off solar have very short lives. Better to buy elsewhere.
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Posted 4 months ago
Prices are good and so far I have gotten free shipping. I have only ordered clothing so far. It is not the best quality but good for the price. I had to make one return and it was simple. I went to UPS store and they scanned a code and printed label. Refund was fast. My reason for I only 3 stars is shipping speed. It is awful. It sits in customs for days and then takes a few more to get to US. Then I have to deal with our abysmal post office which took 4 days to go 50 miles.
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Posted 4 months ago
Cheap price come with cheap and out of date products. Its keeps ask you to bundle the items for a "deal", what you've got are junks and nothing work the way intended to be. Your time is too valuable to return the cheap junks but throw them away. I would not buy from this company anymore. Their products not even worth the money you paid and the time for waiting to receive them.
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Posted 4 months ago
The prices are what attracts your attention.!but the return service is poor and quality of products are just as bad. I could not locate emu last order to reuse item and customer service is insufficient. Bought 2 pest control light each broke within 2 months. Poor service and product.
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Posted 4 months ago
Tried to sign up today against my better judgement. They said you get 3 free choices no shipping charges. When you choose one option....all the future options change to items like what you chose and you are stuck trying to to get it to something else. An hour and a half later and nausea from scrolling so much after you choose your 3...it gives you $40 more minimum to get and get 100% immediate reimbursement. You obviously aren't given options that make that possible so you say what the heck...a few bucks for this all won't hurt. Then you get to checkout and the have labels and word things over all of pricing and all of the checkout info, that you can't get around so you can't see why you were charged $57. And you try to figure out where they get it from and no matter what they do you can't see it all. You only get option to pay. So after 2 full hours of scrolling and thinking what a great start to giving temu a chance after hearing so many bad things and it's all a scam and a lie. If a company says it's free and free shipping....why is it over $50+?? And why cant you see all of the pricing and discounts and charges properly? It's a trap...just be up front and honest and that's how you get repeat customers. If they just would have followed through with one offer I would for sure have been shopping more....but I was signing up not for free stuff...I was just gonna give them a try without all fo that....and they blew it!
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Posted 4 months ago
Dont order at Temu! They say my parcel was delivered but I was not home and when I came home I did not find the parcel anywhere. Temu says that it says delivered so they dont want to refund me. Never order with Temu!
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Posted 4 months ago
I purchased an item ,fdex said it was delivered and it was not. I never received it. And didn’t provide proof of delivery. Contacted TEMU and they refused to provide a refund or re-shipment. When something goes wrong they do nut support it’s customer.
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Posted 4 months ago
It’s an okay site - Poor quality but affordable so it works for us poor folks 🤣
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Posted 4 months ago
temu.com is rated 1.5 based on 2,471 reviews