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temu.com Reviews

1.5 Rating 2,577 Reviews
B-
Happiness Grade
B-

Customer Service - Average

68.64%
Industry Average
Temu Customer Service is one of the best you can have. They are courteous and attentive. They always try to have your problem solved most of the time. If they can't ,they give you a very good reason why.
posted 1 week ago - John Samwin
I have nothing but great experience with Temu. Customer service always willing to help. If my order is not here on time, they will give me a five dollar credit. I love dealing with Temu
posted 1 month ago - Barb.G
I received my parcel today on time as estimated and it was amazing Surprise for me! All the goods are in super quality Thank you for the service Team Temu❤️!!! Waiting for next order Show quoted text
posted 1 month ago - Zaara
Amazing customer service/support was a query about where my item was ..sorted straight away -was mix up with courier but couldnt have been more helpful-highly recommend
posted 1 month ago - Anonymous
I ordered a tool box from Temu. It arrived in 3 days from Richmond BC. Very good service. Thanks
posted 1 month ago - Henry
Temu UK cares about their customers, they offer a courier service and have an extremely high customer satisfaction rate.
posted 2 months ago - Justin Davis
I am very happy with Temu customer service and products. They respect the customers. I’m a frequent customer. I think that other venders are jealous of Temu.
posted 2 months ago - Anonymous
I really had no problem with their electronic products (audio jacks, audio cables, etc.). Once I ordered baseballs shorts engraved with my last name. Took some time to arrive but product was as advertised. They have an office on Massachusetts if that helps and customer service can be reached there just outside of Boston. I’ll keep ordering
posted 2 months ago - Paul
Very good service and easy to deal with
posted 2 months ago - nesreen Sulaiman
Very good service and easy to deal with
posted 2 months ago - Anonymous