“I ordered jeans from this company and the jean material appears to look a certain way and when you receive the product the material is very poor, they look like something used from the thrift store.”
“I would give it a zero if I could. They always offer free stuff but they never ever ever come through with it.
I'm done with them again. I keep falling for it. And it never ever does what it says.”
“I've purchased from Temu on various occasions. I would advise you take your time when placing an order. Seems like once you rmenter your payment method, the order is placed and selection is final. After reviewing the placed order,I wanted to change the color on one item. But because it was on a promotion, I couldn't make the change unless I canceled the entire order and start the process over. An inconvenience to say the least!”
“Delivery always takes longer than expected and guaranteed dates to arrive. Quality depends on the materials itself… i have gotten great quality earrings but bags i purchased looks very cheap and it has some different kinds of smell.”
“I placed one order, received one confirmation email about my order and my credit card was charged twice for one order. When I called Temu twice about this, they said I had to contact my credit card company to dispute the error. I have to pay my credit card to avoid interest charges. I will never purchase another thing from Temu, ever! 😡”
“Beware of Temu’s Store Teawig – Dishonest and Unprofessional
I strongly urge everyone to avoid Teawig, a Temu platform store. I recently had a terrible experience that I feel compelled to warn others about.
I purchased a wig from Teawig but mistakenly ordered the wrong one after browsing several similar wigs on their website. As per their return policy, I promptly returned the wig in its original packaging without even trying it on and requested a refund. However, to my shock, Teawig refused the refund, falsely claiming that I had not returned the same wig!
I’m baffled by this accusation—I certainly didn’t have another brand-new wig lying around to swap it with. Despite explaining the situation, they still refused to honor the refund. Essentially, they have kept both my money and the wig they insist isn’t theirs.
To make matters worse, their communication was condescending and unprofessional. I was addressed as “dear” and “love,” which I found highly offensive and inappropriate, especially in a dispute regarding a legitimate return.
This experience has shown me that Teawig operates with zero regard for honesty or professionalism. I strongly advise anyone considering purchasing from this store to think twice—you risk losing your money and being treated with utter disrespect.”
“3 separate orders. the first one never delivered, the second and third ones were supposed to be delivered yesterday they never arrived. temu promises $5 when they deliver late but but they change the day of delivery so you won’t get the $5 (which is not even enough).”
“I am entitled to three free gifts which I had to claim on a daily basis. Today is my last free item day and it is mo where to be found on my account. The other free items popped up daily when I went to my account. Where is my last free item?”
“I loved the item I paid for. Actually ordered again another pair. But all the items I went through hoops for, spinning etc, never came. False advertisement!!! Deleted the app. I hate that place. Nice sandals though.”
“I have ordered many times from temu, I never get my " free items " , I don't like your credit-doesn't work. A few things I ordered I like but mostly its junk! You think you're getting a good deal but it's not! I will never order from you again!”
“After hearing all kinds of stories from good to horrid I decided to throw caution to the wind and order a boom sail cover for my boat.
They are well over $200 dollars here and they had one for 90% off. 23 bucks. Worth the risk.
I'm thrilled. High quality, exactly as shown and fits perfectly. I will be ordering again.
Oh, and I got it in less than a week”
“I find Temu a very good company. Have bought quite a few items over the last 4 years. Very happy, they have a quick and easy return system which I have used and had no issues with refunds. Quality is fine considering the prices. I have had several compliments on dresses I have purchased. Overall value for the price and they seem to have it”
“I have nothing but great experience with Temu. Customer service always willing to help. If my order is not here on time, they will give me a five dollar credit. I love dealing with Temu”
“I started ordering stuff from them last year and I'm thrilled. The prices are great. The delivery has been quick. I think the longest I ever waited for packages have k days max. I never had to send nothing back. Since ordering from them, I've 3 pair of shoes and 7 pairs of sneakers. I can't count how many many outfits and other type clothingI bought from. Not just clothing I bought either. I can't speak on other people's interaction with Temu, but mine has be flawless with pure joy.”
