“temu refused to refund item as it was delivered to the wrong address along with other items in the package. despite me providing evidence from royal mail that it was delivered to the wrong address! I would highly recommend buying else where as temu don't care about their customers and will happily just take your money !”
“I ordered several things from this company, then they went back in next day and duplicate my same ordered. I sent everything back. My total price I paid was $5553.75. The still owe me on my refund because everything was sent back in is $97.82. I want my refund. I have nothing from your company. I have all return slips and I want my $97.82 back in my account. Very disappointed in this company but my money must be returned or I’ll have a lawyer.
Thank you
Cheryl Wilson”
“I love temu,but don't like that they have other merchants selling item on temu. I love ordering through temu cause orders come when they say . Ordered item from "local warehouse " and still waiting on 7 items. Received temu order within 4 days. So do not order items if it says "local warehouse "...”
“PLEASE DO NOT BUY ANYTHING FROM THESE PEOPLE. THIS COMPANY IS A SCAM. YOU WILL LOSE YOUR MONEY. AND THEIR PRODUCTS ARE HORRIBLE. DON'T DO IT. DON'T DO IT.”
“Total garbage cheap crap
They don't give you a return address
Only return address is of a Chinese restaurant in NC
Don't waste your money
Photos are not as the garbage they will send you
Buy Amazon at least REFUND is possible”
“I have been a customer of Temu. They scam people. They promise free gifts but do not give them to you. They send clothing that is flamable horrible material. I do not recommend Temu at all ever”
“I played Temu long time ago, but it wasn’t good for the quality of product I bought and it’s not fair for playing games because they always change game to be harder to be win ! Now I already got 100% for $0.01 , but they dropped for me 1000g and have to play $0.01 again instead of winning and getting the gifts. Please don’t believe Temu!! Don’t buy anything from them and don’t play their game because you will get mad about that!!”
“I you have to select carefully, read all the reviews, read the fine print, especially the delivery and shipping practices. Teemu has all kinds of underhanded gimmicks to drive up the price without your knowledge example spin for 84% credit taken off of check out it only took our off six of the items and left two in the cart. I did not pay attention so instead of being $70 my order it was $66 a difference of only four dollars however $20 worth of merchandise was left in my cart. unbeknownst to me. I thought it had dropped the entire cart for dollars so after I checked out they said that I still had two items in my cart I went back to check them out the prices had increased and I had to get another nine dollars in my cart in order to check out.
Deceptive yes.”
“I wouldn’t mind if team is customer service would be truthful. They will lie and lie. They told me for two weeks. They were emailing me a return label. Guess what I still didn’t get it. I spoke with him at least five times so let me say this to you. If a mistake is made you better make sure you don’t have to pay for it because you’re not getting your money back.”
“I just made my first purchase recently, just two pairs of earrings and it has taken literally OVER two weeks and I still haven’t gotten them, your merchandise has to travel through customs, be cleared over the river and through the woods and over the rainbow literally before you get anything. Note to self, my fist and last order. I’ve never experienced this long of a wait besides fashionova! I needed it for an event but the event and the holidays have come and gone! I’m One and done! Waste of time and money.”
“I ordered 25 items. My items partially packaged 3 times. Now I have to pay custom duties for all the packages. I ordered items worth R925.00 and now custom duties amount to a total of R717.75.”
“Timu is such a joke. I've ordered her off here 11 to 15 times and I still have yet to get a free item from them. Don't fall for their little scams and their little games cuz it doesn't work. Like I said I've ordered from them multiple times over a handful of times and still have yet to get a free item from them”
“I ordered $200 worth of products two months ago and have yet to receive the products. This is unprofessional and I will never order from this website again and I highly recommend you don’t waste your time ordering from this company. You may never get your items.”
“They are trying to catch people offering freebies after selling hundreds of $$$ worth merchandise. Please be careful. Don’t buy this scam. I never go back to TEMU again.”
“Most items lately have been much smaller than pictured. It appears to be a purposeful deception. The set of three chests show them sitting on a floor next to a book shelf. When I received them, the largest one was not even 6 inches across. The dragon fly art, is shown on a fence and look to have an 18 inch wingspan. The wing span is not even 6 inches. The jute bags come in a set of three. They are shown holding apples, and onions and hanging on a rack. The bags are useless, as they are so small. Some clothing items are not sized appropriately and are much smaller than expected. My husband wears a 3x. Shirts he has bought from there, fit me! (Size M)Other reviews are reporting that the item they ordered was smaller than expected, so it appears to be a problem with many things you offer.
So, why not return the items? I had to look online to see how to return them. Return Addresses are not always present and neither are return slips.
When something does come and is as expected, it is of good quality and certainly not overly expensive.”
