“We ordered a lot item from Temu. Some good, some so so, but the price is great. However, I received this morning, from US post office, we are required to pay for FINE! due to “FAUDULENT POSTAGE “, pictures enclosed.
We do not want to purchase any thing from an unethical company, which tried to cheat our system.”
“Ordered for the first time. Shortly after $$ refunded and order canceled by Temu. Reason We have issued your refund due to unusual activity. My profile information matched the Paypal information. Tried again and this time refunded within minutes. Same lame excuse.”
“Temu is so slow with the packages sometimes it takes two and a half weeks to get one package and there is no customer service.
The quality of some of that items are horrible I ordered a crop mesh top and it looks like a top for child and it's an extra large The quality is very low.”
“Never ever again will I purchase from Temu. My package is a week late, Temu is nothing but a glorified Wish. I learned my lesson the hard way. I should have stuck with Amazon !!”
“It was wrong sizing issue, I'm a UK 12 is L not XL, seller doesn't give full refund to repurchase item and doesn't send replacement for their mistake, temu allows sellers to steal and Rob from good customers, I will be closing my account as soon as my order arrives and will be going back to Amazon because they stick to the rights to an investigation into any issues between seller and customer temu strip you of all your rights as a UK customer so buy at your own risk but you have been warned
Item was £15. They offered me£3.90 partial which it didn't Tel me untill after is a complete rip off and needs investigation”
“Done.!!not the first time package was not delivered or wrong item was sent!!!! Package says it was delivered but I don't have it. Sent a request for a resend refund. They said no because it was delivered.”
“Delivery of orders, criminal, refunds and investigations, AI generated garbage. Cannot even organize delivery to the door. Over apologetic customer service 10 stars from 5. Go figure. Inconsistent and inconsiderate, definitely. 9 out of 10 packages went to stratosphere before some of them landed. As for the rest, history shows you may get a refund or not. They decide. Good luck. You will need it”
“I've been waiting a month for my package you can buy the same thing off of Amazon that I bought for maybe $2 more but it gets here the next day I will never buy nothing from this place again everything comes from China and has to be shipped, maybe next year when Donald Trump gets in he'll shut this place down!!!!?”
“ordered package and there is no way that their shipping tracking works for i have three different answers on the same package. As for a refund, wednesday will call CC company and have them bounce the charge for the product is no longer wanted or needed”
“Be very warned that when you return things to this company, you most likely won’t get the proper money back! I had clothes that did not fit as described, material that was very cheap or not as described, etc. they say free shipping and you will be refunded. When you send it back and follow all their instructions they don’t give you the correct refund. They tried to circle around and not answer my question several times. Then they tell me I need to contact Afterpay to have them give me correct refund! They should be contacting Afterpay to tell them to adjust the refund! Bad customer service! You wait forever for the stuff. But America! Get it quickly! Pay a little more but know you will be supported and get your money back if return! With this company you not only get what you pay for - CHEAP- but you get their cheap customer service as well- which is none”
“Temu’s products many aren’t good quality with very slow shipping, from order to delivery over three weeks. The options below are useless doesn’t get into key issues.”
“Where is the discount? This is a ripoff. You have to spend $50 worth of goods to get “free” postage. They say you have discounts which they never apply. I’ve had enough….no more!”
“Don’t buy at TEMU. They have STOLEN OVER $1,600.00 from my bank account without placing an order. And they don’t want to solve this issue. Also they OWE ME A LOT OF MONEY FROM RETURNED ITEMS.”
“Temu seems to rely on creating a sense of urgency and confusion with constant distractions and ever-changing offers. This predatory tactic preys on customers' desire for a good deal, but ends up taking advantage of them instead.
I'll be sure to warn others about this and advise them to steer clear. Buyer beware!”
