“Ordered 4 pair of Capri pants. Fabric is so thin every lump and bump of cellulite shows through. The white pair I ordered are truly see through. Not a fashion look I wanted. THEN, to return them, (4 pair at $22 CAD,) They wanted $47 CAD. They would refund my money upon receipt of product and inspection for damage, or I could have a credit on my TEMU account. No thanks. I put them in the thrift bin. First and last order ever.”
“For the most part, I've had great experiences with the products I've ordered from temu. I hate the way the company pretends to give you free items after you've placed orders with them. The spin wheel deal, is false. Pick your free items and invite friends to receive those items is false also. Very disappointing for a loyal customer.”
“Cannot stand being directed through a stupid spinning wheel, no time for this. Takes away the ease of online shopping. I am initially interested but close it down every time this happens.”
“A year ago I loved TEMU. Now not so much. It use to take 9 days top for me to get anything I purchased from them. Now it is taking up to 5 days just to package and ship my items. Then add 7 plus more days to receive my item. Also my last three orders the quality of most of the items was awful. Damaged and used products. I am so disappointed in this company.”
“I order around $30 a month in stickers and it seems that almost every order, ones I paid for are being replaced with nothing like I ordered with no notice. Very frustrating!”
“The rugs they sold me are ridiculous. They look all fuzzy in the picture, but if you get them a little bit wet, they are bald rugs. I’m very disappointed.”
“Hi there, I received my order yesterday the XL dog coat I received was in the bag marked XL, but it was very small, I went by the sizing chart, but definitely not the size I order.”
“I have bought a lot of items on Temu that I loved but the dresses and Capri sets I bought can not be worn in the south because the material makes you sweat to death.Please do not purchase the clothes but the shoes,jewelry and all other items were awesome!”
“Temu has some good prices. and the quality of clothing that I have bought are good. But the shipping is way to long. 15-20 days for a delivery? amazon is much better.”
“Temu's business model appears to be weak. It is nothing but AliExpress with a bit faster delivery. The return process is good. Some of the vendors on the site appears to be con artists to say the lease. The pretty advertising images are totally gimmicks which you find out only when you receive the goods. Especially clothing. What you see is pretty images of 'tissue' paper. Granted they are returnable, but why go through that trouble and disappointment? The delivery to Canada is bad. All the items are packed to a plastic bag and virtually 'balled-up'. The manufacturer boxes gets crushed. This happens with Amazon when the vendor is from China. I detest buying from China as most of them have a different sense of reality. (sidewalk vendors and con artists)”
“Everything they have is cheap poor quality. Then when you return you don't get the full refund they took my refund. Unsatisfied horrible products no customer service at all they suck and take your money”
“QUICK DELIVERY BUT VERY POOR SHIPPING ACTION. A LOT ITEMS WERE SHIPPED BUT INCOMLETE TRANSACTION,MEANING DIDNT HAVE ANY CHOSEN MODE OF PAYMENT . ONHLY WENT TO PLACING THE ORDER BUT NO ASSIGNED PAYMENT MODE.I BIG PACKAGE WAS NOT OPENED CUZ IT CONTAINED NOT ORDERED ITEMS AS DESCRIBED ITS GONTENTS. FIRST TIME TO PLACE ORDERS BUT WITH BIG DISAPPOINTMENTS.WILL NOT ORDER ANYMORE. NEED MY REFUNDS”
“It starts out that you have to buy $20 worth of goods to get free shipping, then it becomes $40, then . . .
As for the quality of the goods: so far it seems about 3/4 are okay and 1/4 are crappy.
On the positive side, I have found that eBay deliveries are now a little bit quicker: competition is good 😂”
“Most of the reviews i read talk about quality of product and generally that is not the problem.
The special offers for free gifts or discounts is a FRAUD. You almost never can meet their specifications, and if you complain you get a form letter back. I have even asked to clarify how to get an offer, followed their instructions and they still don't work. DON'T make purchases to earn the gifts. They are not real.
It is sad, because the products I have received are often identical to Amazon and can be cheaper. Check first. Not always.
But if you have a problem, the response is a form letter I don't think anyone with a working amount of English reads them. I have made over 50 orders but i am angry about feeling cheated snd i am done.
The picture i included are if a gift that i was repeatedly denied.”
“You gave me £90 credit if I bought £20.00 worth of products, I checked out £20.00 worth then you stated only £5.98 away to get credit and when I checked out £5.98 it showed again another £20.00 away to get credit. Deceiving people to profit, never again will I be caught with your promises.”
“I ordered 2 parcels from Shein and 3 parcels from Temu on the same day.
Both parcels from Shein has arrived in my country 3 days later.
All 3 parcels from Temu has a "delayed" status on it (still not delivered as I'm writing this).
Cannot comment on Temu's product quality yet, as I haven't received it.
Sorry SHEIN, but Temu kicks your butt in terms of variety. I won't consider them cheaper than Shein, as Temu's higher priced items come with fewer discounts.”
“Poor customer service and won’t let me return items. I read that review a little too late. They truly don’t try to help you remedy the problem.
Buyers beware of this terrible company when it comes to returns. They don’t even want their own product…
What a dirty shame…”
