“The Temu violates the terms of delivery without the consent of the buyer. The delivery period 4-8 business days (Nov 27-Dec 4) specified when ordering was extended until January 9. Thus, this is more than 2 months from the moment of placing the order. During this time, the need for the ordered product has completely disappeared.
Multiple requests to the support service with a request to cancel the order and make a refund are ineffective. They only apologize for the delay or offer a 20% discount valid for 7 days (I consider the value of this compensation to be zero).
I consider the service of this company unsatisfactory and violating all the rights of the buyer.”
“Ordered 4 car wheel dollies. First time user of TEMU and was skeptical of the legitimately of a Chinese Amazon. I was correct to be leery. Took forever to get here. They advertise 5 day delivery but that 5 day starts when an American transport company has accepted it, if it takes 2 weeks to get to America, tough luck. When the package was finally delivered it was only 2 dollies. My car has 4 wheels, what good is 2 dollies going do? They refused to send me the other 2 I was supposed to get (out of stock) but agreed to refund 1/2 the money I paid. Will NEVER do business with TEMU again.”
“The fake prizes need to stop that’s what makes me not want to use the app you have to sit there for 10minuts selecting “free gifts” dosnt let you back out and then asks for $70 minimum check out wasting at least 20 minutes of time when I’m just trying to get socks”
“The litter robot is a nightmare. The waste drawer is not sealed no way to clean drum. Had to toss after a month, the Oder was a killer. Also not large enough for adult male cat. His rear hung out and he used the floor. Do not buy.”
“I’ve been. Good with temp up to now. I’ve just received my order. Of a ladies jumper. Ordered a size 16 got a XL ,
Which is yo large. , no where near a place to return it.”
“Temu sent me a damaged chair. It was probably damaged before it was shipped. When I returned it, after days of back and forth nonsense, I was forced to pay for a new box, $60, because the original box was damaged. The return of my money took about a month! Avoid Temu! You will get BURNED!”
“Temu is a scam site, they allow sellers to scam people out of their money I purchased $150 tent and they sent an envelope to someone else's house and since the tracking said delivered they would not refund, they are a uneducated group and have found a way to manipulate online selling to get your money, they promise a money back guarantee but it is false they do not honor it. I will be informing everyone I can about the way this site works, don't buy from temu, your first couple orders will arrive to build your trust then when you make a large purchase they scam you. I made several small purchases at first the items did arrive but very low quality then for Christmas I made a large order and got a message saying it was delivered but weeks later it still hasn't come so I contacted temu and asked for a refund and days later they denied a refund saying the package was delivered with a picture of a small envelope on someones porch but it wasn't my house I involved PayPal again was refused refund because temu told them it was delivered and sent them the same photo. So PayPal has also lost my trust. Now I'm out $150 at Christmas. I'll stop there before I start calling them what they are. My tracking number was 282734359470 and was provided by seller and verified by temu and shipped FedEx, I contacted FedEx and was told the tracking number was not in my name or delivered to my address. Temu is a big scam. I have included photos of the item I never got and reviews from temu which didn't appear until days after I made my purchase. You have been warned. Temu the scam site”
“NO Shipping Updates
No Order Status
No Tracking
Very BAD Business
My coworker referred me to Temu
I know I should have stayed with AliExpress. I never had a problem when I ordered from AliExpress.
I totally understand why Temu Ratings is 1.6 Very Poor Communication. Very Poor”
“Don’t waste your time playing any of their events because you’ll never win the free prizes. They heckle you to keep placing orders and inviting other people into the game and you still won’t win. They outright mislead you! I was a faithful customer for many years and I’m done with them because of their dishonesty”
“The worst experience. My packages are over 2 weeks late and they will only give me credit instead of refunding my original payment method. 7 people, 3 emails and countless broken promises they fight me on returning my money. Calling the BBB in the morning”
“I placed an order, and paid for the product, taxes, and shipping. It went to the local post office, where I had to pay shipping. This was slightly more than the total cost that I had already paid!”
“I MADE A PURCHASE AND WAS GIVEN 3 DIFFERENT DELIVERY DAYS. THE LAST DATE WAS TODAY 12/19 BY 9PM, IT IS NOW 11:05 PM. STILL NO PACKAGE. I ASKED FOR A FULL REFUND, I WAS DENIED, BUT OFFERED $5 BECAUSE IT WASN'T HERE TODAY. THIS COMPANY IS A FRAUD FROM THE COUPONS TO THE PRICES AND THE QUALITY OF THEIR ITEMS. I NOW HAVE TO GO OUT ND BUY CHRISTMAS ALL OVER AGAIN.”
