“Auto generated responses to customer queries. No genuine attempt to resolve the delivery problem. What reputable company uses a courier then claim they have no telephone contact details for that courier?”
“This is set up like a video game. You NEVER get the rewards they say you'll get. The clothes are polyester which my 90 year old clients love. Anything requiring batteries or work off solar have very short lives. Better to buy elsewhere.”
“Prices are good and so far I have gotten free shipping. I have only ordered clothing so far. It is not the best quality but good for the price. I had to make one return and it was simple. I went to UPS store and they scanned a code and printed label. Refund was fast. My reason for I only 3 stars is shipping speed. It is awful. It sits in customs for days and then takes a few more to get to US. Then I have to deal with our abysmal post office which took 4 days to go 50 miles.”
“Cheap price come with cheap and out of date products. Its keeps ask you to bundle the items for a "deal", what you've got are junks and nothing work the way intended to be. Your time is too valuable to return the cheap junks but throw them away. I would not buy from this company anymore. Their products not even worth the money you paid and the time for waiting to receive them.”
“The prices are what attracts your attention.!but the return service is poor and quality of products are just as bad. I could not locate emu last order to reuse item and customer service is insufficient. Bought 2 pest control light each broke within 2 months. Poor service and product.”
“Tried to sign up today against my better judgement. They said you get 3 free choices no shipping charges. When you choose one option....all the future options change to items like what you chose and you are stuck trying to to get it to something else. An hour and a half later and nausea from scrolling so much after you choose your 3...it gives you $40 more minimum to get and get 100% immediate reimbursement. You obviously aren't given options that make that possible so you say what the heck...a few bucks for this all won't hurt. Then you get to checkout and the have labels and word things over all of pricing and all of the checkout info, that you can't get around so you can't see why you were charged $57. And you try to figure out where they get it from and no matter what they do you can't see it all. You only get option to pay. So after 2 full hours of scrolling and thinking what a great start to giving temu a chance after hearing so many bad things and it's all a scam and a lie. If a company says it's free and free shipping....why is it over $50+?? And why cant you see all of the pricing and discounts and charges properly? It's a trap...just be up front and honest and that's how you get repeat customers. If they just would have followed through with one offer I would for sure have been shopping more....but I was signing up not for free stuff...I was just gonna give them a try without all fo that....and they blew it!”
“Dont order at Temu!
They say my parcel was delivered but I was not home and when I came home I did not find the parcel anywhere.
Temu says that it says delivered so they dont want to refund me.
Never order with Temu!”
“I purchased an item ,fdex said it was delivered and it was not. I never received it. And didn’t provide proof of delivery. Contacted TEMU and they refused to provide a refund or re-shipment. When something goes wrong they do nut support it’s customer.”
“My order should have been delivered 8th Novemberbut still waiting . When phoning mycall was cut off
I am concerned ed how safe this company y is as I now notice the bad reviews people ha e had”
“Temu.com is the best shopping place for me. I can find exactly what I'm looking for when shopping. I have been with Temu for over five years and have turned on hundreds of people to this site. The prices are in my price range. I love it.”
“Wish I could leave ZERO STARS...The credit rain $50 credit promotion is a scam. They say you will get the $50 credit once your Orders ship. They make sure that one of the orders NEVER SHIPS. Then their customer service says, "one of your orders hasn't shipped," and basically, follow the rules. SCAM”
“I received my order and all fits well and exactly on the Platform.
When I ordered you offered me 3 items for free and not one of 3 were delivered. Why do you waste my time to make me select something you are not going to deliver. What is your intention? You ask me to have 3 free items and you didn't send them.”
“Let's start with this! Chinese product that breaks after a while.
Second they don't deliver on time! I ordered products on the second of November and until today I never received the order....
The compensated me with 20Aed when my order is above 100!! Bahhhh what a customer service...”
“Havibg a bad experience first time ever through online shopping. I very first time ordered. 15 days already went and no update. No money refund no way to contact......”
“So team would love to you they tell you owe you get this free you get that free oh but you gotta buy some the last time I done that I bought some and then didn’t get my stuff for free so y’all ain’t nothing but I hope like y’all lie to people like I’ve bought so much stuff from y’all and never got my key coupon. Never got any of my free stuff”
“I think that they should be banned from doing business in America. These people will take control. Some of their things are toxic. They had an article about them. They showed up on my phone about cancer calls and stuff. I have contact the government numerous amounts of times to ask them to stop with this. Aggressive.
Marketing behavior that they do and they go around about another way to market stuff to you. The pictures aren't true to the description for the most part. And they say you win something, but you have to buy it. To be qualified for there are so-called free picks. Then we go in and try to track your package. Then that's when they attack you. You won this picket for free. But you got 9 minutes to do it in. Yeah, it's a scam and I have notified my banking institution about them. And I will not buy anything from them at all.I've dealt with sheen and I've never had any problem with them.But I understand that they are 2 sister companies.But it needs to be some serious regulations done on them that is temu. Also, if you put stuff in your car that doesn't mean that you want to purchase it, then, when you enter your credit card information, they take the option away for you. Tnot save your card on file. So when you go in your car or you ask something to your cart, then all of a sudden, a flash, they're processing a payment. What? Then they turn around until you processing approve. I'm returning mostly everything that I've bought from them. Because they're quality of stuff. Really sucks to me and I will not be doing any further business with these people.”
“I liked almost everything for the price. But the ladies shirts are too big for the size chart. 8-10 is large so I bought numerous shirts all too big. Waste of money”
“This was an experiment to see if Temu was as bad as the reviews indicate. And it was horrible. The worst part of the experience was the relentless, aggressive, misleading marketing. I really resent gor profit business trying to manipulate me. So I unsubscribed from everything and deleted the app because by then I knew I could never be a happy customer with this company. I didn’t buy anything expensive and I am so glad. First the products are cheaply made and I would never spend more than $7 canadian for anything. Things with moving parts do not turn on. Hair clips and bits of cloth (not clothes) are fine. I tried to add a photo of a heel scrubber I bought. It is easier to use a pumice stone.”
