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temu.com Reviews

1.5 Rating 2,575 Reviews
11 %
of reviewers recommend temu.com

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temu.com 2 star review on 25th April 2025
Kaleem Rizvi
temu.com 1 star review on 23rd April 2025
Anonymous
temu.com 1 star review on 23rd April 2025
Anonymous
temu.com 1 star review on 23rd April 2025
Waldrep
temu.com 1 star review on 23rd April 2025
Waldrep
temu.com 1 star review on 23rd April 2025
Waldrep
temu.com 1 star review on 23rd April 2025
Waldrep
482
Anonymous
Anonymous  // 01/01/2019
1 star is generous , this place is a ripoff.. they practice the old Bait n Switch routine , Deceptive Trade Practices bigtime.
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Posted 3 months ago
It was wrong sizing issue, I'm a UK 12 is L not XL, seller doesn't give full refund to repurchase item and doesn't send replacement for their mistake, temu allows sellers to steal and Rob from good customers, I will be closing my account as soon as my order arrives and will be going back to Amazon because they stick to the rights to an investigation into any issues between seller and customer temu strip you of all your rights as a UK customer so buy at your own risk but you have been warned Item was £15. They offered me£3.90 partial which it didn't Tel me untill after is a complete rip off and needs investigation
temu.com 1 star review on 31st December 2024 temu.com 1 star review on 31st December 2024
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Posted 3 months ago
Can’t find a way to return a large amount at once.
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Posted 3 months ago
Done.!!not the first time package was not delivered or wrong item was sent!!!! Package says it was delivered but I don't have it. Sent a request for a resend refund. They said no because it was delivered.
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Posted 3 months ago
Delivery of orders, criminal, refunds and investigations, AI generated garbage. Cannot even organize delivery to the door. Over apologetic customer service 10 stars from 5. Go figure. Inconsistent and inconsiderate, definitely. 9 out of 10 packages went to stratosphere before some of them landed. As for the rest, history shows you may get a refund or not. They decide. Good luck. You will need it
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Posted 3 months ago
They have nice products but I don't want to be spinning no wheel to get them. I just want to make a purchase, damnit.
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Posted 3 months ago
I've been waiting a month for my package you can buy the same thing off of Amazon that I bought for maybe $2 more but it gets here the next day I will never buy nothing from this place again everything comes from China and has to be shipped, maybe next year when Donald Trump gets in he'll shut this place down!!!!?
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Posted 3 months ago
Worst delivery process ever imagine 20 whole days and l am still waiting sorry to say but temu has lost a customer
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Posted 3 months ago
ordered package and there is no way that their shipping tracking works for i have three different answers on the same package. As for a refund, wednesday will call CC company and have them bounce the charge for the product is no longer wanted or needed
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Posted 3 months ago
Be very warned that when you return things to this company, you most likely won’t get the proper money back! I had clothes that did not fit as described, material that was very cheap or not as described, etc. they say free shipping and you will be refunded. When you send it back and follow all their instructions they don’t give you the correct refund. They tried to circle around and not answer my question several times. Then they tell me I need to contact Afterpay to have them give me correct refund! They should be contacting Afterpay to tell them to adjust the refund! Bad customer service! You wait forever for the stuff. But America! Get it quickly! Pay a little more but know you will be supported and get your money back if return! With this company you not only get what you pay for - CHEAP- but you get their cheap customer service as well- which is none
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Posted 3 months ago
they are trying to get into my online banking through email
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Posted 3 months ago
Temu’s products many aren’t good quality with very slow shipping, from order to delivery over three weeks. The options below are useless doesn’t get into key issues.
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Posted 3 months ago
Where is the discount? This is a ripoff. You have to spend $50 worth of goods to get “free” postage. They say you have discounts which they never apply. I’ve had enough….no more!
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Posted 3 months ago
Don’t buy at TEMU. They have STOLEN OVER $1,600.00 from my bank account without placing an order. And they don’t want to solve this issue. Also they OWE ME A LOT OF MONEY FROM RETURNED ITEMS.
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Posted 3 months ago
Temu seems to rely on creating a sense of urgency and confusion with constant distractions and ever-changing offers. This predatory tactic preys on customers' desire for a good deal, but ends up taking advantage of them instead. I'll be sure to warn others about this and advise them to steer clear. Buyer beware!
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Posted 3 months ago
Ordered a bird bath, yes the bird bath came, missing the fittings for it.. Would like a replacement
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Posted 3 months ago
Something always doesn't arrive or doesn't look like the photo and nobody takes responsibility for anything. You look for the same thing on Shein and it's 50 percent cheaper. I don't recommend it.
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Posted 3 months ago
I placed two orders on December 13. Christmas was clise and it was clear they would NOT arrive by Christmas! They offered me a refund. I accepted but now, the only thing I can see on my orders is where they were refunded! It won't ket me see the status of where they are!!!! I joined a chat with customer service and they said they have no way of tracking my orders!!!! They don't even know if I'll get them!
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Posted 3 months ago
Puffer blanket is nothing but a sheet with lines that when received makes you think its really a bed spread or quilt. The 4pack of turtle necks and some jackets come dirty especially items i in white. Very very disappointed in the falsehood of household towel, sheets, towels, and wash cloths.
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Posted 3 months ago
Fake, fake commitments & fake discounts. They try to take your money for garbage items. Ban temu! Never ever use it.
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Posted 3 months ago
temu.com is rated 1.5 based on 2,575 reviews