Tennis-Point Reviews

Name: Tennis-Point
Rating: 1.56

1.6 Rating 99 Reviews

13 %

of reviewers recommend Tennis-Point

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1.6

Based on 99 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Telephone

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“leuke aanbiedingen, waardeloze service. Slecht bereikbare klantenservice. Twee nieuwe rackets gekocht bespannen door tennispoint ter waarde van 70 euro. Na bijna 2 weken wachten ontvangen en ronduit waardeloos bespannen. Niveautje visnet. Gemeld als klacht en gestrand in de procesmolen. Voor mij niet meer.”

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Posted 10 months ago

“Returns online service not working and you don’t reply to any emails now I have trainers worth €119 which are no good to me. wouldn’t buy again off this company and would not recommend, should have looked at reviews before I bought can see you have a lot of unhappy customers with your service”

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Posted 1 year ago

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Posted 1 year ago

“Avoid this company. I feel completely scammed by Tennis-Point. When I made the purchase, this was not clear that I have to pay for the return. On the contrary, they emphasized how easy the return process was. Now the shipping costs me €25, it makes no sense to return the product; it will cost me a fortune....be aware!!!”

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Posted 1 year ago

“Smooth order process all around”

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Posted 1 year ago

“I've never had a bad experience with Tennis Point, even when they were still Midwest Sports. Competitive pricing and they've never made a mistake on my order. Would recommend.”

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Posted 1 year ago

“I ordered a pair of shoes with them and they arrived within 2 days without a shipping charge. Everything arrived as described.”

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Posted 1 year ago

“I bought some Asics shoes from them. Short of two weeks there was a tear in them not near a seam or anything. Best they could do is tell me to ship them back and get store credit. So I'm out the shoes and the time to ship back and forth. No thanks. It makes sites like Amazon so much better when you have to deal with customer service like this.”

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Posted 1 year ago

“Great products, fast shipping, and great customer service!”

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Posted 1 year ago

“Ordered from tennis-point before Christmas and everything arrived on time. Had to exchange one item for a new size and customer service was very helpful in making the switch. Would recommend”

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Posted 1 year ago

“I received great product advice from an agent on the string selection for my racquet. I'm going to get another now!”

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Posted 1 year ago

“The day they received the order with my brand new shoes, they CANCELLED the order, and did not give me a refund. They claimed they never got it. All I needed to do was exchange for a smaller size. I will never shop here again. Not only did I have to cancel and keep postponing tennis plans with friends and club members numerous times, due to awaiting the refund, but I also had to buy another pair at the correct size. Spoke with them 3 times. Every time they say they never received it; but it went to their address and they accepted it. Garbage. Tennis Point - I have all the specific info you require, as I have found the receipt for delivery to your address. Please contact me. You can do this.”

Tennis-Point 1 star review on 13th December 2023

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Posted 1 year ago

“I ordered shoes and 2 tennis rackets for 372€. Where is it? No one knows. It's impossible to reach them”

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Posted 1 year ago

“It's another fraudulent tactics company. Stay away from them. They are not going to send you what you have pay. After one or two months you will still waiting, if not forget what you have ordered and paid. Plus you will not be able to speak to anyone.... of them.”

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Posted 2 years ago

“Balíček nedodán. Na maily nereagují, peníze nevrací.”

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Posted 2 years ago

“We randomly received an email and then shortly thereafter an invoice for an order that dates back to summer 2021 (?!), long paid invoice. In reply to my email to customer service I have now received a useless, possibly bot generated "answer", full of mistakes and without any relevance to my message. In a time of fraudulent payment requests, Tennis Point interacts with customers in a not professional manner.”

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Posted 2 years ago

“Bought a pair of Fila athletic shoes, used three times and the tongue separated from the shoe. Because they were worn, no warranty. Tennis Point does not stand behind the products they sell. I wish I knew this before I purchased. There is no warranty on shoes.”

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Posted 2 years ago

“STAY AWAY FROM THIS COMPANY Unbelievable service lost order came late no one wanted to help despite being a birthday gift and ruining their birthday as a last resort I even reached out to CEO and MD - David customer service a manger just wanted to give me discount off next order he only replied because the CEO asked him to. When arrived all box battered and unable to give as gift after so late and ruined product - DO NOT order from these people be warned.”

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Posted 2 years ago

“Ordered a month ago a tennis racket along with a bag, string, string service and dumpeners. After a big number of emails they let me know that there will be a delay. So, after 2.5 weeks they sent me an email with the tracking number of my order including all the items. 5 days later they sent me a new email, while the order was already shipped, letting me know that dumpeners were out of stock so this item will not be delivered. Again after a broken communication they refunded me for this item. Finally, when the order was delivered, I found out that the string was not assembled to my racket although I have paid for string service. Guess what, they never refunded me for string service after a ton of exchanged emails. Don't trust this site! Stay away!”

Tennis-Point 1 star review on 5th November 2022

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Posted 2 years ago

“Terrible company! Don't buy! You will end up with a big headache. Trust me!”

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Posted 2 years ago

Tennis-Point is rated 1.6 based on 99 reviews