Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.54

3.5 Rating 564 Reviews

65 %

of reviewers recommend Tesco Bank

Company Reviews

Questions

Metrics

3.5

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

Visit Website

Email:

info@tescobank.com

Write Your review

Tell us how Tesco Bank made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tesco Bank 2 star review on 28th March 2025

N K

Tesco Bank 5 star review on 27th January 2025

Morgan

Tesco Bank 1 star review on 21st May 2020

Marco

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“With your Tesco credit card I can combine it as my clubcard and get more points. Especially good value with buying fuel at Tesco, and extra value while I have been doing driving jobs for the last 3 years or so. I also used a good balance transfer offer with the Tesco card. Very good and efficient operation with points schemes, vouchers and other offers making having and using a Tesco credit card quite worthwhile, by around 2 per cent.”

Helpful Report

Posted 6 years ago

“Good online banking experience and never had a problem yet.”

Helpful Report

Posted 6 years ago

“Amazing insurance and so good cover”

Helpful Report

Posted 6 years ago

“Very easy”

Helpful Report

Posted 6 years ago

“Switched to Tesco and saved a generous amount of cash. Had been with car insurance for a number of years and also held a credit card so was used to their paperwork and way of working.”

Helpful Report

(Home Insurance) - Posted 6 years ago

“Trust me say well away from car insurance. Worst company ever! Had a accident not my fault, they went well out their way to find something and next thing my policy cancelled! Asked for money I've been paying and it's still a no.”

Helpful Report

Posted 6 years ago

“I love it Not good at all its not worth your time guy”

Helpful Report

Posted 6 years ago

“Pet insurance is very good, only fault is that I had to leave and renew my policy at the end of the year because for no apparent reason it goes up even if you haven't claimed.”

Helpful Report

(Pet Insurance) - Posted 6 years ago

“Its a lot Les The Petplan Who Put the Premium up every year.”

Helpful Report

(Pet Insurance) - Posted 6 years ago

“I'm disappointed and annoyed by the quality of service from Tesco. firstly advised to admit it was my fault that tge other car drive into me then 3 days after incident noone is telling me whats happening witj my car no courtesy car received yet and i have lost income for the past 2 days going into my 3rd day contacted both repairer and Tesco noone seems to have tge answer. Considering i have a business insurance surely Tesco should know that i need the car to earn a living.Been with Tesco for 3 years certainly loyalty not worth it..”

Helpful Report

Posted 6 years ago

“was with tesco a few years ago and had to claim and they paid up promptly and were very helpful.”

Helpful Report

(Pet Insurance) - Posted 6 years ago

“Tesco seem to beat my insurance renewal prices time and time again I’ve never had to claim so I can’t say how they are if you need to claim, so far I’m very happy with them.”

Helpful Report

(Home Insurance) - Posted 6 years ago

“We have phoned up twice in three years to check if some minor damage was covered by the insurance. The damage was not covered and we never made a claim. Image our surprise when we get a phone call from Tesco's to tell us we are statistically a greater risk and for the 8 months remaining on our policy we have to pay an extra 20%. This means we lost our no claims bonus for enquiring about minor damage. A complete scam.”

Helpful Report

Posted 6 years ago

“Saved me money”

Helpful Report

Posted 6 years ago

“Matched the on line quote dor my var insurances”

Helpful Report

Posted 6 years ago

“Got my home insurance happy with my cover at a reasonable price.”

Helpful Report

Posted 6 years ago

“Do i have to give it a star... Never missed a payment in 2 years until 6 days ago due to mistake when changing my Direct debit. All promotional offers revoked like 0% interest which i have complained about. So i have tried to sort mistake within a week but still they say no. Just told that my complaint will take 14 days for the complaints team to get back to me..... One sided? Tesco do not treat customers in good faith. Cheap offers for a reason. Be careful”

Helpful Report

Posted 6 years ago

“I had to cancel my car insurance with Tesco bank because I found a cheaper insurer for my new car. I call Tesco Bank Customer Service team who took my details and cancel my car insurance just like that with no hard sell of other products and I received my confirmation email straight away.”

Helpful Report

Posted 6 years ago

“Pay in full every month so dont pay interest.Never had any problems with them.”

Helpful Report

Posted 6 years ago

“Faster payment only work if you do them early in the day. If , like me you send a faster payment to another Tesco account in the evening it does not transfer until after midnight the following day. That ain’t a faster payment. Makes no sense according to the customer service person if I’d dine the transfer this morning rather that last night it would have been there by now. That makes no sense whatsoever. Are they really a bank I often wonder. Be interesting to see where they are in a years time”

Helpful Report

Posted 6 years ago

Tesco Bank is rated 3.5 based on 564 reviews