“Wish I had never had. tesco Kitchen!!Poorly fitted used black tape to hide white hulks showing through black doors!!!Dish washer not working the fridge is built in and sticks out!!Cheap quality kitchen for high prices!!i could go on and on but I won't just bitterly disappointed with the dam kitchen!!!”
“Absolutely abysmal. Parts of the Kitchen needs to be refitted. Cupboard door corners attached to cupboard not doors so have difficulty accessing rear. Extra work offered by fitters through planner. Absolutely appauling, this fitter definitely has no real skill. My husband has had to repair and finish cowboy work. Fitter won't even answer phone to come back and complete the extra work, and i wouldnt want them across my door again. Only wish I had not been to busy and read reviews. Im not surprised they are sinking they deserve to be.”
“Tesco have now decided if they are to carry on using Mark Two kitchens, I have problems with worktops, oven, dishwasher that were all installed 18 months ago and am being told by Mark Two they do not know what is happening. Tesco need to let their loyal customers know how they are going to put right the many faults on customer kitchens quickly. I will not be shopping with tesco until this is resolved.”
“We have had a problem with the end support panels of the base unit in the utility room having blown, but when we contacted Mark Two to report the problem, bearing in mind that the units are 1 year old only, the response we got from Mike Regan, After Sales Representative, having submitted photos of the problem at his request, we received the following curt response: "we have looked at these and your kitchen plan and the sink is directly above the end panels and based on this and the way they have come loose and swollen this is deemed to be water ingression , maybe from the sink above the unit .
Unfortunately this would not be covered under the warranty". Surely this should have been considered at the time of fitting and a better product used, as these panels were always going to be directly above the sink. In addition, there is no leak from the sink either onto the floor or inside the base unit. I am very dissatisfied with this service and reponse, and outright dismissal without even inspecting the problem. We were led to believe, when we signed up for the kitchen, that all our units would be covered by a guarantee, but it seems that this is not the case. Very disappointing.”
