Tesco Mobile Reviews

Name: Tesco Mobile
Rating: 2.70

2.7 Rating 103 Reviews

41 %

of reviewers recommend Tesco Mobile

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Metrics

2.7

Based on 103 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At best Tesco data coverage is appalling.. The phone coverage is only a little better.. Find another phone network..”

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Posted 5 months ago

“the data with tesco mobile is absolutely terrible, hardly works in popular areas and not a chance of it working in rural areas. I’d recommend any other provider over tesco mobile.”

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Posted 9 months ago

“Been with them years 7pound fifty a month only use phone 4-5 times a month, all of a sudden its gone up a pound, out of order got a pay as you go sim calls cost 2p top up 20pound a month that's me from now”

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Posted 1 year ago

“It's not easy to find out what I'm being charged for the various types of call I make.”

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Posted 2 years ago

“I live in Canada and i went to use my British phone yesterday and it would not connect to network. I immediately got in touch with Tesco via messenger and after considerable time was advised it was a problem at the UK end. They(Tesco) have since corrected the problem however i still cannot connect as the Sim card needs to be in the UK to reactivate. My annoyance is I probably could mail the card to UK and get it corrected but if it is not done before Sept.19th i will lose my credit on the phone (close to £20.) Takes more than a week for mail to get to UK. Bearing in mind this is all because of an error made by Tesco. I have tried to get the time frame extended but to no avail. I normally travel to UK twice a year but due to Covid i am unable to do so. I am very disappointed with Tesco for their lack of consideration. How they rob people of money and get away with it. I certainly will be looking for a different phone carrier when i managed to get back to the UK.”

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Posted 3 years ago

“Coverage is ok but the Customer service is useless. They're very nice on the phone but are incapable of getting anything done. Called them for a basic issue recently and had to speak to 9 different agents on 5 different occasions and still haven't resolved the issue.”

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Posted 4 years ago

Tesco Mobile is rated 2.7 based on 103 reviews