Tesco Mobile Reviews

Name: Tesco Mobile
Rating: 2.70

2.7 Rating 103 Reviews

41 %

of reviewers recommend Tesco Mobile

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Metrics

2.7

Based on 103 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience and got a great deal from Tesco Mobile. The website was easy to navigate and the products arrived quickly. I highly recommend Tesco Mobile”

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Posted 2 months ago

“I had a problem with my data usage which I didn't understand. Neil at Kingsteignton Tesco explained simply and sorted my phone so I could see at a glance when I was getting low. Brilliant service! And very friendly - didn't make me feel like a numpty!”

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Posted 8 months ago

“5 Stars to Manzoor from the Tesco Mobile Top-Up team today. Purchased from Tesco Store today a New Sim card and £10 top up voucher but having trouble getting started. Had a very pleasant chat with an extremely helpful Manzoor having a chat online. I would be most grateful if you would convey my thanks to Manzoor for helping me get started.”

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Posted 10 months ago

“I went Midsomer Norton Tesco was served my Steve he was very helpful polite and nice and cheerful.I think you are very lucky to have him.Due to his helpfulness I have already recommended him to a friend.”

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Posted 11 months ago

“Been with Tesco mobile now for a good few years, I've never had a problem up until recently where no fault to Tesco Mobile I was struggling to meet my bill payment date. I called the Tesco Mobile Bill Payment dept and was helped out with the most sincere caring call handler named Ann/Anne. She went beyond her duties to make sure that I got the best service and information on how much time I have if in any way I incur a similar situation. Ann/Anne from Tesco Bill Payments is definitely worth her weight in gold. Brilliant service, massive thanks Ann/Anne 😁”

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Posted 1 year ago

“I had the best service from my call to sort my rocket pack out and get me what I normally get”

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Posted 1 year ago

“Excellent service buying a new phone from in-store Assistant extremely helpful”

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Posted 1 year ago

“I got my phone in may its now october i have faced zero issues and employee PriyaP helped me out to find my PUK code to get my phone unblocked she was extremely nice and managed to help unblock my phone”

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Posted 1 year ago

“Tesco xtra Dudley excellent service @ advice from staff especially Vikki who deserves a mention.She had a perfect way with her explained everything about my new phone .She made my visit extremely satisfying. Thank you Vikki.”

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Posted 1 year ago

“Great service from Rihanna at Tesco mobile in Petersfield store, very knowledgable and polite, compared to previous encounter with Ben at Winchester shop absolutely hopeless and unhelpful to my wife ( maybe because she was disabled and 76 years old and didn’t want to spend more than £7.50 per month)”

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Posted 1 year ago

“Great service at Loughborough Tesco. ( Park Road) 23/06/23. Thanks to Nilam for taking the time to explain and set up my new Galaxy. Much appreciated. 😊”

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Posted 1 year ago

“went to woodford green tesco to renew my contract yesterday.Lady called Vicky was very helpful and managed to reduce my monthly payment and give additional GB aswell.very pleased.”

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Posted 2 years ago

“We visited the store at Kidsgrove yesterday and Rihanna and Lewis the two staff who attended to us were exceptional. We are elderly people and we get a bit fuddled at times but they both treated us with kindness and consideration. They explained everything clearly and concisely and even took the trouble To set up our phones ready for use. All in all we found it to be a very positive experience and we will certainly be Recommending Tesco to our Family and friends.”

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Posted 2 years ago

“Thankyou to the member of Tesco team who helped me sort out a query I had with my Tesco phone account this morning. Exceptionally patient help and advice today from a very knowledgeable person in the mobile phone department! Hope they enjoyed a stiff pick- me-up after dealing with an elderly pensioner who is not the brightest cookie in the pack when it comes to present technology. Their patience was remarkable and sorted problem! Thankyou Tesco”

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Posted 2 years ago

“Good customer service. Good value monthly payments. Great selection of latest phones”

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Posted 2 years ago

“Value for money”

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Posted 2 years ago

“Have always found easy to use. Any questions answered within a acceptable date”

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Posted 2 years ago

“I have used the family package option to get three mobiles on pay monthly contracts. The price is affordable and added on perks are available and allow me to save more or add on extra data, for example. In a world of increasing cost of living, Tesco have kept their price promise throughout my contract. I highly recommed Tesco Mobile for affordability,options, ease of set up and customer support is excellent.”

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Posted 2 years ago

“Very helpful very friendly very courteous very good price”

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Posted 3 years ago

“Good set up ,and good deals”

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Posted 3 years ago

Tesco Mobile is rated 2.7 based on 103 reviews