TextAnywhere Reviews

Name: TextAnywhere
Rating: 4.67

4.7 Rating 190 Reviews

92 %

of reviewers recommend TextAnywhere

Company Reviews

Questions

Metrics

4.7

Based on 190 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

08451 221 302

Email:

welcome@textanywhere.net

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TextAnywhere 4 star review on 24th November 2017

Caroline Bairstow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a textanywhere customer now for nearly 10 years. Incredibly efficient and reliable service throughout this period. Highly recommend working with them. Claire Newman at textanywhere has always ensured my campaigns are delivered as directed. Thanks Textanywhere”

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Posted 6 years ago

“very efficient and value for money”

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Posted 6 years ago

“Excellent service & reasonable prices.”

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Posted 6 years ago

“Fast and convenient.”

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Posted 6 years ago

“They've reliably provided an excellent service for years, any problems in the beginning (small tech) were ironed out immediately by a real person (& for over 7 years I've had no problems)”

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Posted 6 years ago

“Easy to use and cheap! Good promos too :)”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“A brilliant service that has saved us many man hours. I'm not sure how we ever managed before.”

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Posted 6 years ago

“I like that I can pre-set messages to be sent. On occasions, however future messages have not been sent due to not enough credit. Although I have received a phone call to notify me, at the time I was unable to re-send (hence why I like to pre-set messages). It would be helpful to have a pop up to notify the user there is a risk due to low credit?”

TextAnywhere 4 star review on 23rd November 2017

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Posted 6 years ago

Hi Caroline Many thanks for your review of TextAnywhere, its very much appreciated. Thank you for your feedback regarding credit alerts. There is a very simple way of ensuring you are alerted. Login to your account and select the Admin panel tab (top right) Then select on the left menu 'credits alerts' (under Account banner) This will bring up a box as uploaded above for you to select your alert accordingly. Hope this helps, do let us know if you need any further assistance. Kind regards Wendy Bridges

Posted 6 years ago

“Excellent service every time with an intuitive site to manage your texts.”

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Posted 6 years ago

“Prompt service and Shereen De Vos was able to conclude our query with a prompt and very satisfactory conclusion”

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Posted 6 years ago

“Efficient, fast delivery of sms messages to my clients and customer services are friendly and helpful. Excellent service and extremely reliable.”

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Posted 6 years ago

“customer service is second to none, very responsive and always answers your query in one go. Cannot fault the team.”

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Posted 6 years ago

“super fast service”

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Posted 6 years ago

“Excellent support service and a flexible service”

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Posted 7 years ago

“Our software supplier changed and we were no longer able to use Text Anywhere. We asked for a refund for texts unused (over 3000) and were told that they will not refund our money. Be aware as this is not stated anywhere on the website. Feeling robbed.”

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Posted 7 years ago

Hello We are really sorry to hear you feel this way. Customer satisfaction is our main priority. Can you please provide your details to us so we can contact you to get this matter resolved. We can be reached by email or by telephone at the details shown below. UK tel: 0845 122 1302 Intl tel: +44 8451 221 302 Email: welcome@textanywhere.net Please do get in touch and we will be more than happy to discuss a suitable resolution. Kind regards Wendy

Posted 7 years ago

“I knew how to use it so made this particular project an easy runner”

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Posted 7 years ago

“I have dealt with text anywhere for several years and have always been impressed with the fast and friendly service, today they have excelled themselves by helping with a particularly difficult request, thanks Christine, you really have gone above and beyond, you are a star!”

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Posted 7 years ago

“My request was resolved in minutes by Tia, thank you for your quick response.”

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Posted 7 years ago

“Incredibly easy to use and set up. We had 6 different people all over the country entering phone numbers and it worked flawlessly”

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Posted 7 years ago

TextAnywhere is rated 4.7 based on 190 reviews