Dear Jeannette,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We are offering 10% off your next order. Quote “easter10” at the checkout to get your 10% off.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Grace,
Glad that you are happily satisifed with your purchases from our company as it's always nice to see we have existing customers. Feel free to recommend us to your family and friends.
We are offering 10% off your next order. Quote “easter10” at the checkout to get your 10% off.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Nathalie,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We are offering 10% off your next order. Quote “easter10” at the checkout to get your 10% off.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“I had a query re delay, since I expected the goods to arrive a day or two earlier than they did. But living in N Ireland, that's not surprising. I rang customer service who were reassuring. The quality/price is excellent.
Since it was my 10 year old who not only decided the colour scheme, but also found your website on her tablet, she is particularly pleased with her new look room. Thank you”
Dear Barbara,
Thank you for your kind positive feedback. Happy to hear that your dog enjoys his new bed and that you are happily satisfied with your purchase from us. Feel free to recommend us to your family and friends.
We are offering 10% off your next order. Quote “easter10” at the checkout to get your 10% off.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“I recently purchased 2 Dalmatain print throws.
They were delivered very quickly, were great quality and a great price. I recommended them on a Facebook page and posted a photo of my Dalmatian sitting on it and they sold out in a day..... Lol”
Dear Maria,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We are offering 10% off your next order. Quote “easter10” at the checkout to get your 10% off.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Ruth,
Thank you for your kind positive feedback in regards to our customer service team, glad they were polite and proficient in their approach to help solve your query. We always make sure that we meet the customers needs to resolve matters.
We are offering 10% off your next order. Quote “easter10” at the checkout to get your 10% off.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Beryl,
Glad that you are happily satisfied with your purchase, we are value for money and we always make sure that our items are set to a high standard of quality. Feel free to recommend us to your family and friends.
We are offering 10% off your next order. Quote “easter10” at the checkout to get your 10% off.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“Had an email telling me about some duvet sets in the sale. Ordered 10 x double and 10 x single sets and paid on ordering. A few days later I get an email saying the single sets were not in stock and I could have a refund or choose something else. So I went back on the website to see what alternatives they had and made a choice. However, I was a little disappointed to see my original choice showing as "still available". Communication was okay but not brilliant.”
Hi Gary to hear of your troubles, the issue was with our supplier who had labelled boxes incorrectly. The web site has been updated accordingly.
If you contact us prior to your next purchase and include malcolm.pearce@textilesdirect.co.uk I will arrange a discount off your next order to compensate for the issues you experienced.
“Found the site very easy to use. Items arrived very quickly and are true to description. Only issue is that I was charged for delivery when I should not have been. 6 items purchased or more means free standard delivery. I sent an email to customer service, and received a quick reply to say tha. I will be refunded the charge, however this is yet to be applied to the account.”
Hi Rebecca, sorry for the confusion we had a small issue with the site on this day. Your refund was processed on Friday 14th and should appear in your bank to today or tomorrow. Any problems please call our customer service department who will be happy to help.
“Brilliant ordered two pair of curtains I was so impressed I ordered another two pairs in a different colour. They arrived in a couple of days,, I will be using their site again . Very pleased
Sheila”
