“HAVE NOT RECIEVED ORDER PLACED ON PLACED ON 23 OF AUGUST 2016,STATED 3-5 DAYS DELIVERY,HAVE EMAILED TWICE BUT NO ANSWER,NEED REFUND,WOULD BE NICE TO REPLY TO MY EMAILS”
“Ordered my goods then to find could not fulfil order, have not heard anything regarding my refund, then ordered another purchase which came and was not like the colour on website, tried contacting customer service again as to whether you did return postage? but yet again know reply, will not buy from you again, this was my first online order and my last”
“Extremely efficient service over the phone and the lady who dealt with my order couldn't have been more helpful I was very impressed and told all my friends and family. Well done !!!”
“I have received the wrong item and have been trying to contact your company several times through email and phone calls with no luck. Very poor service!!”
“Ordered bath towels which were delivered to France within a few days. I am very pleased with the colour and quality and will certainly order more in the future.”
“Very speedy delivery - and before anticipated!
I bought lovely teal colour curtains with a material lining and these look very good and would happily buy again from Textiles Direct. Pleased indeed with my purchase and I will no doubt be back! (a bonus to me being they are washable curtains and I have already washed them as a trial and they remain as my previous comments, very good looking!) ..... .....You seem to only be able to buy Dry Clean only curtains elsewhere; so my thanks again for keeping to the washable variety much more "practical".
Thank you for your great service.”
“I have no problem whatsoever with your efficient service but I am disappointed with my purchase. I am still airing it outside on the washing line. It is a goose feather & down - king sized duvet, it has a really strong smell of 'fowl', the label suggests a 48 hour airing before use, I have aired it outdoors for four consecutive days and am still not 100% sure about it - my fear is that the odour will return when the duvet is in contact with a warm body!”
