“It would be easier getting direct access to Donald Trump rather than getting this company to talk to you, even a response to e mails would be a step in the right direction, wish I had read reviews before ordering”
“Paid for next day delivery , no response to phone calls or emails. Tracking number doesn't work.
Have no idea when will the parcel arrive and if I will ever get it or not.”
“Ordered 2 fitted balance sheets, after washing and ironing one of them I noticed it has come away at the stitching. I emailed customer services and they arrange to send me a replacement one the following day. Excellent customer services”
“Firstly I paid for next day delivery, which I didn't get! But the main issue is these curtains are utter rubbish!! They are thinner than paper, you can see right through them, despite being 'lined' and that is so thin too. I'd be ashamed to sell these as curtains. Unfortunately I didn't realise just how see-through they were until I hung one, so I can't return them. I won't buy from this company again.”
“Placed an order that said would be delivered in 3-5 working days. Never arrived, no-one ever answers the phone when you call customer service or replies to the voicemails left. Only 1 person deals with emails and at the time of my order, that 1 person ended up being off so took days to get responses and eventually a refund. WOULD NOT USE AGAIN.”
“Order 100020250 Unacceptable lack of delivery, two weeks after order; no response to several phone calls and messages left with them; no response to emails. Is this a legitimate company? You have been warned”
“I have recently purchased a 4ft small Double bed. Textiles Direct hd a brilliant range of 4ft fitted sheets, not normally able to purchase on the high street, There was a good choice of colours and the delivery was very quick. would definitely recommend this company to other people looking for 4ft bed linen”