“The site was easy to use and has a good selection of products. I found what I wanted and at a fair price. Purchase support via Google certification gave added peace of mind to shopping online. The delivery arrived quickly and the delivery man was polite & helpful, all stock recieved in good order.”
Dear Jackie,
Thank you for your kind positive feedback regarding your shopping experience with us. We are pleased to hear that your items where delivered in good time and safely too. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Alex,
Please accept our apologies, we always advise our customers that the pictures used to advertise our products are for illustration purposes and that we always say that the products will always be a little bit more lighter due to the lighting from the photographer. However we are happy to hear that the item has met the standards that is has.
Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“The curtains ordered has managed my daughter to use their projector in the lounge where previously it has bee far too light, windows being south facing. Therefore I am throughly satisfied with this purchase as doing what I wanted them to do as blackout curtains; the finish of the curtains are of a very good standard as well.”
Dear Tony,
Thank you for your kind positive feedback regarding your item from us. We are happy to know that the curtains are working to your standards and needs as we make sure that our items are of high quality ad the best for our customers.
Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear David,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“I am a long standing customer and this is a repeat purchase.
I'm very pleased with the quality, appearance and value for money of the Desire Faux Silk Throw in Gold.
The item looks expensive and well made and the overall effect is stunning.
I will certainly order again and I can thoroughly recommend it.”
Dear Luciana,
Thank you for your kind positive feedback regarding your shopping experience with us, it always lovely to hear that we have existing customers shopping with us and we hope that this will continue. Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Barbara,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“The young lady on the telephone was very polite and helpful, and the curtains extremely good value. We will definately be shopping with you again in the future, and will recommend your products and services to others. Excellent shopping experience.”
Dear Elizabeth,
Thank you for your kind positive feedback regarding your shopping experience with us. We are very pleased to hear that our friendly customer service team was on hand to help you with your online shopping and that your purchase meets your approval.
It is always lovely to hear that we will or have existing customers using our company for their home making shopping
Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Harry,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Suzanne,
Thank you for your kind positive feedback regarding your shopping experience with us. We apologies for any mistakes that where made and it was resolved quickly and efficiently by our customer service team. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Aleysha,
Thank you for your kind positive feedback regarding your shopping experience with us, and that our customer service staff was on hand to help you with any queries you had and was resolved in a friendly professional manner.
Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“Absolutely amazing service. Bought a duvet set at 8am and delivery was stated for 3-5 days via Hermes couriers. The duvet was received the following lunchtime! Couldn't have asked for better service and my teenager is thrilled with the duvet cover. Thankyou”
Dear Gemma,
Thank you for your kind positive feedback regarding your shopping experience with us and happy to hear that your items arrived in a good time and that you are happy with your purchase.
Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“Ordered a fitted sheet and what i hoped was matching pillowcases! Sounds simple enough right! But no the flimsy sheet (complete with a hole) was a completely different colour! Alltho the cases look like they are made better than the sheet, which i doubt will even make it to 1 wash! The material is thin and shiny and not very good atall. And im not going to pay to return the sheet and i would not want a another one!!”
Dear Linda,
Please accept our apologies for the fault in your items, we assure you that these cases are very rare and we will pass on this information to the relevant department to make sure that incidents like this do not happen again.
If you want to resolve this you can contact our customer service team who will be happy to help you with this matter. You can ring them on 0161 871 8479.
Kind regards,
Textiles Direct
“Slept well since each night this cover, and pillow slips have been on. I like the feel of the material. Another thing is, that with my previous covers, on each of the warm summer nights, I am not sleeping due to the materials, but 'this' latest cover material, is keeping me cool, and comfortable, so I am not waking up in the morning, with the need to shower.
A good product.”
Dear Brian,
Thank you for your kind positive feedback regarding your items from us. It is always lovely to hear that out products are giving our customers 100% satisfactory and comfort, which is why we aim to make sure our products are of the highest standards for our customers.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Mark,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“Recently bought curtains and bedding from Textiles Direct. Used before. Both the curtains and bedding was good quality and I am very pleased with them. Quick delivery. Will order again.”
Dear Mrs,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Ove,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“I am not happy with the item I ordered because I asked for 66 x90 size and was sent 90 x90,on the sales invoice it has got 66 x90 but I was still sent the wrong size.now I have to pay postage to return them.”
Dear Malcolm,
Please accept our most sincere apologies in regards to the wrong size sent to you. We are aware that this situation has been dealt with accordingly and professionally and your correct item will be with you in 3 - 5 days.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Martin,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Sandra,
Thank you for your kind and positive feedback regarding your items and shopping experience with us, it is always pleasant to hear that we still have existing customers. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“Very pleased with the shopping experience with Textiles direct - found just what I had been looking for and price, speed of delivery and quality were excellent. Will have no qualms about shopping with them again.”
Dear Anne,
Thank you for your kind and positive feedback regarding your items and shopping experience with us, we always make sure our items are of high quality and the best for our customers. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
