“Very positive experience with this company (and I buy a lot of items online).
I ordered a quilt cover for my son but on arrival realised it was far too "feminine" for him (my mistake entirely)
I emailed customer services and within hours Sarah responded positively to my request to return the item. She then communicated regularly until my item was received back to them and my refund processed.
I've since re-ordered another item which was ridiculously cheap but does the job perfectly.
I would definitely be happy to buy from Textiles Direct again”
“Previously used Textiles direct
The quality of the products - sheets and Bed in a Bag excellent.
Delivery time very quick - 2 days after order placed.
Will use again.”
“Ordered the goods on Sunday night. Delivery said 3-5 days, but got it delivered on the Tuesday. Got e-mails on confirmation and dispatchment . Very good service.”
“We ordered 2 duvet sets and extra pillow cases and bed sheets, the delivery was very good. Everything came within a week and looked exactly like the pictures on the website. Would highly recommend!”
“The quality was not quite as good as previous purchases and the bath sheet was not as big as I'd hoped. (Should have checked the measurements!) However the service and help (telephone order) were brilliant and the price was outstanding.”
“I needed to phone about my order and the phone was answered quickly,friendly and my query dealt with immediately. Items arrived well packed and promptly.”
