Dear Margaret,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Hazel,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Clare,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“The curtains I bought are excellent. Pleased the wife no end. Also the delivery.
was very good. All in all very good service all round. Thank you. LB.”
Dear Laurence,
Thank you for your kind positive feedback regarding your shopping experience with us, and we are happy to hear that the wife was delighted with the curtains.
Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Dear Mrs,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“whilst some of the items were ok, one duvet arrived stained and wet. it was replaced. one towel in the bale was nonmatching. after over a week i am still waiting a replacement.”
Dear Paul,
Please accept our apologies regarding your order, your replacement duvet has already been delivered and your replacement hand towel will be with you in 3 - 5 days.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“The online shop was easy to browse and order. The service was excellent and delivery prompt.
Unfortunately, the colour was no exactly as I wanted so had to return the cushion overs but that process was easy.
This is not the first time I've used Textiles Direct. I've bought many curtains and sets from them and it will not be the last.”
Dear Cherie,
Thank you for your kind positive feedback regarding your shopping experience with us. We are sorry that the colour did not match to your needs, we always advise customers that the colours in the pictures will always be little bit lighter than the item itself due to the lighting from the photography. However customers are more than welcome to return items for a refund providing that it is in the original packaging as brand new as it came and the invoice filled out so we know why it has come back to us.
It is always wonderful to see we have existing customers use our site for their textiles shopping.
Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Marlene,
Thank you for taking the time to leave your kind words and positive feedback. We are always happy to hear that our customers are satisfied with our service . We look forward to shopping with you again in the future.
Feel free to recommend us to your family and friends!
Kind regards, Textiles Direct.
Dear Anne,
Thank you for your kind words and positive feedback. We are delighted to hear that you are happy with your products and with our service. We look forward to shopping with you again in the future.
Feel free to recommend us to your family and friends.
Kind regards, Textiles Direct
“I was very disappointed with the Cream duvet set I purchased. It's 3 inches too big all the way round, causing the cover to move constantly.. The fabric was snagged in a couple of places however it was concealed in the ruffles of the pattern. The button holes were poorly made - as I unbuttoned the opening every button hole had snagged.. Because I've washed it & have no original packaging I can not send it back. I have a plan to now take the 3 inches in from each side (on my sewing machine) in an attempt to stop it from moving. Fingers crossed this will work. The single "Do not disturb" duvet set was also too big in length but of better quality. I will also attempt to make it smaller on my sewing machine.”
Dear Carol,
We are sorry to hear about your dissatisfaction with the products you received from us. Please note that all of the sizes on our website are approximate and this should be considered when ordering. We hope that you can accept our apologies and we wish you luck in your modifications.
Kind regards, Textiles Direct
Dear Karen,
Thank you for taking the time to leave such kind and positive feedback. We are delighted to hear that you are happy with our service and we look forward to shopping with you again in the future.
Feel free to recommend us to your family and friends.
Kind regards, Textiles Direct
Dear J Renshaw,
Thank you for taking the time to share your kind and positive feedback. We are happy to hear that you are satisfied with your experience with us and we look forward to shopping with you again in the future.
Feel free to recommend us to your family and friends.
Kind regards,
Textiles Direct
“Item arrived within stated time limit but when I opened package it was not the item I ordered . Invoice details were all correct but item did not match up. Still waiting for correct item to arrive.”
Dear Anne ,
Glad that your items arrived in a good time, however please accept our most sincere apologies that the order you received was incorrect. We assure that your correct order will be with you as soon as possible. Again we apologise for any inconveniences this may have caused and we can assure that this is accidental mishap is a rare occurrence. You can ring the customer service team on 0161 871 8479 if you need any more information.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Yvonne,
Thank you for your kind positive feedback regarding the do beds that you have bought from us, we always ensure that our items are of high quality and only the best for our customers including our four legged friends.
Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Lesley,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Ann,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Paul,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Michelle,
Glad that your items arrived in a good time and that you are happy with your purchase. We are always happy to hear that we have existing customers shop with us.
Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
“Very happy with my curtains look fab up all so made a throw with the other curtains I had of you so the bed looks the same was not happy with the delivery but one phone call and it was sorted out”
Dear Sandra,
Thank you for your kind positive feedback regarding your shopping experience with us. We are happy to hear that our customer service team was able to assist you with your queries and get them resolved in a efficient and professional manner.
Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
Dear Allison,
Glad that your items arrived in a good time and that you are happy with your purchase. Feel free to recommend us to your family and friends.
We hope you will shop with us again.
Kind regards,
Textiles Direct
