Thames Luxury Charters Reviews

Name: Thames Luxury Charters
Address: Knot House 2-7 Brewery Square London SE1 2LF, London
Rating: 4.86

4.9 Rating 393 Reviews

98 %

of reviewers recommend Thames Luxury Charters

Company Reviews

Questions

Metrics

4.9

Based on 393 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

020 7357 7751

Email:

enquiries@thamesluxurycharters.co.uk

Location:

Knot House 2-7 Brewery Square London SE1 2LF
London
SE1 2LF

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Thames Luxury Charters 5 star review on 18th September 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The initial contact with the company was unprofessional - to a point of frustration - but this was righted when Plamena took over the event arrangements. She was professional and detailed, helpful and delivered on her promises. The actual cruise was excellently exceuted.”

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Posted 6 years ago

“This was a great trip for the business and brought allot of the different departments together. It made it allot easier for everyone to chat and enjoy the great food and views of London from the Thames. Would like to thank Chris Livett and his team for giving VGC Group a great trip on the thames. Warm regards Stephen”

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Posted 6 years ago

“Excellent service, very smooth running event which all our guests thoroughly enjoyed.”

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Posted 6 years ago

“Very friendly always on hand all of my passengers had a great night.”

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Posted 6 years ago

“could not have been better top rate service from beginning to end”

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Posted 6 years ago

“Exceptional service and advice from the start and a wonderful, attentive crew for the event itself. Highly recommended!”

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Posted 6 years ago

“Excellent service from initial enquiry to event taking place. A real can do attitude and the food offerings were amazing. Great Team - Thank you!!”

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Posted 6 years ago

“Excellent day out, kind and courteous staff. Food was absolutely delicious. Highly recommended.”

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Posted 6 years ago

“Great evening out and lovely way to see the sights from the river. Brilliant for people who don't live in London.”

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Posted 6 years ago

“We held our annual summer party with TLC as we have done for the past several years and the service really couldn't be better. We had the Erasmus this year and it was fantastic having the whole open upper deck on a sunny day. The staff were lovely and the food was great, it is always a pleasure.”

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Posted 6 years ago

“Everything was excellent! Very well organised and exceeded our expectations for out wedding party celebration!”

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Posted 6 years ago

“TLC went out of their way to make this event special. Everything from the set up to the food to the music was absolutely perfect. The staff were friendly and attentive to everyone's needs. It couldn't have gone any better. It was our first time using TLC and it will definitely not be our last. thank you so much TLC for making our company event so special.”

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Posted 6 years ago

“We had a really enjoyable evening on the Elizabethan, the staff, food and entertainment were 1st class. Leading up to the event Plamena was very helpful. If we were planning another event, we would be happy to come back.”

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Posted 6 years ago

“It was a lovely evening, helped by the weather. The boat was quite comfortable though I was told that it was very hot inside downstairs, I was very happy upstairs. I did feel that there wasn't enough food to go around, despite thinking that I had ordered generously and also found the 'dressed bar' aspect a little underwhelming, I had imagined these to be more plentiful than they were. Staff were great and adapted to the weather by bringing up buckets of beer and wine, this should probably be considered from the start of the evening. All in all, everyone had a great time. Thanks. Louise”

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Posted 6 years ago

“Our charter was great, the staff on-board were lovely and very accommodating and the food was delicious. Everyone had a fab time and I will be booking again next year.”

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Posted 6 years ago

“It was an excellent day on the Dixie Queen. The staff were fantastic and the trip down the Thames with the raising of Tower Bridge was perfect.”

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Posted 6 years ago

“It was a 10th anniversary event for 93 people aboard the Elizabethan Excellent cruise with high praise from every guest on board. TLC staff were superb throughout the organising and delivery processes. Thank you for making it such a success”

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Posted 6 years ago

“as planned and paid for, all went well except: Birthday Flag sent by my daughters was not on display neither prow or aft of vessel as agreed. No Balloons were festooned as paid for by my daughters. and Static interference was not resolved on the vessel so half the cruise was without background music from PA system. Some of Warm Bowl food was cold and without any seasoning, such as the meatballs and the mini burgers.”

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Posted 6 years ago

“Katy and Asta looked after us really well. Thank you to Plamena for dealing with with all our queries and requests. The food and drink were of a really high standard and the waiting staff were friendly and efficient. It was an amazing evening, thanks!”

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Posted 6 years ago

“After 16 years of using Thames Luxury Charters for our Leavers’ Ball we have become used to the excellent service and attention to detail that they provide. 268 guests had a wonderful evening - a sumptuous meal, friendly, polite and efficient service from captain, crew and catering staff, and a good chance to “cut the rug” on the dance floor. The only small criticism I have is that we seemed to travel far less and were treading water by Tower Bridge for about 45 minutes before the bridge lift.”

Helpful Report

Posted 6 years ago

Thames Luxury Charters is rated 4.9 based on 393 reviews