The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.92

3.9 Rating 911 Reviews

73 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 911 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 8th January 2025

182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a test booked within next week and no car. Going through the system and booking was very easy and simple. I cannot recommend Jahir enough. With the lessons I had with him, he made it easy environment which in turn made it easy to drive. This resulted in a first time pass. If you go with AA, go with Jahir.”

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Posted 18 hours ago

“AA outsource to bad driving instructors. I'm disabled, I was given an instuctor who was always late. Would cancel sometimes after being 40 minutes late. Would answer his phone during lessons. Then decides to go abroad on a skiing holiday 10 days before my test without notification. I found out through one of his colleagues. I now have to pay one his colleagues 80 for a mock test which should be covered with my 40 hours of driving lessons all because my driving instructors colleague isn't aa approved.”

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Posted 3 days ago

“I had a great experience learning with my instructor Ashley Davies! He’s a great teacher and always kind and patient. Starting out as an anxious driver, he really helped me build my confidence on the roads. I was made to feel really comfortable each lesson and was catered around my busy work schedule. Extremely happy to say I passed first time and would highly recommend him as a driving instructor!”

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Posted 3 days ago

“I had a great experience learning to drive with Freddie Asare. He not only helped me build my confidence on the road but also ensured that I executed every aspect of driving correctly. His clear and easy-to-understand explanations made learning so much easier and helped me progress quickly. I always felt comfortable and supported during our lessons, and his patience and encouragement made all the difference. I highly recommend him to anyone looking for a skilled and professional driving instructor!”

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Posted 4 days ago

“I learned from Imran Siddique for my first time driving, he made learning very easy by explaining reasoning behind good driving habits and proper awareness for potential situations while staying calm and giving proper criticism. He helped me to work driving lessons into a hectic calendar and when it came time to prepare for my test we scheduled an intensive bracket of lessons just before the test day as well as a final preparation on the day. Very satisfied and happy to say I passed first time in Tottenham!”

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Posted 5 days ago

“waist of 1.5 years of driving my money went down the drain after my instructor made me change my test and on the test day said i woiuld of passed if he did not change it then had anotherm test in 4 months which i managed to change he then kept pestering me to do 2 hours becaus he had no resaon to guve 2 hours after 1.5 years worth of 2 hours of lessons he then says he is cutting down on lesswons and refuses to give me more lessons because i mitght fail and will go against his record plaes be awaqre he will not let tou use hes car for test”

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Posted 5 days ago

“I had a great experience learning to drive with Jesuthasan Rajkumar (Raj) at AA Driving School. Raj is an exceptional instructor—patient, professional, and very clear in his teaching. He made every lesson enjoyable and easy to follow, ensuring I felt confident and well-prepared for the test. The booking process with AA was seamless, and scheduling lessons was super convenient. After roughly 30 hours of lessons and practising for a variety of routes and roads, I passed my test first time at the Mitcham test centre! I highly recommend Raj and AA Driving School to anyone looking to learn to drive. Thank you!”

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Posted 6 days ago

“Blerim was an excellent teacher. Always kind, patient and puts you at ease while also being thorough and detailed. He helped me pass my driving test first time, so I am very grateful.”

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Posted 1 week ago

“Jesuthasan Rajkumar (Raj) was amazing, his excellent skills pushed me to my bestest and thank God I passed 1st time in Morden!”

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Posted 1 week ago

“I had an amazing experience with AA. If you get the chance to book with Winston please do!! He was very patient punctual, calm and very instructive in his teaching methods. He got me to pass FIRST attempt at Erith with under 30hrs of lessons! :)) Thank you AA and a special thanks for Winston 🏆”

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Posted 2 weeks ago

“It was a great experience! I learnt automatic as my theory was set to expire just after I start university and I really needed my licences asap due to travel and being the sole provider for my family. my first official lesson was in July and within a month I was doing mock tests! My test was booked for October and was during an extremely busy time of my life and my instructor helped me throughout it all, forever thankful! My instructor was amazing! She was smiley and was very patient with me!!! Even when she was not feeling her best she still came and gave me a great lesson, the day before my test she had a family emergency and still made it in time for me to do my test!!! Many other instructors should learn from her and she's dedicated and determined for her students! Her name is fathima and she works in the Crawley area!”

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Posted 2 weeks ago

“Passed first time thanks to Jahir! I’d had a few driving instructors over the years but finally connected with Jahir to secure a first time pass. I loved his structured approach to teaching and enjoyed his lessons and style. The vehicle was always kept in great condition too which is always a plus”

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Posted 3 weeks ago

“The AA driving school is a top school. My driving instructor was Jesuthasan Rajkumar (RAJ). He was very good in teaching me the basics initially to having defined learning objectives for every lesson and explained concepts in an easy and understandable manner. I was able to pass first time due to his lessons and guidance. Would 100% recommend him as a driving instructor.”

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Posted 3 weeks ago

“Thank you for helping me pass my driving test! Zahid ali is an excellent instructor who is friendly, kind and clear with instruction. My learning experience has been wonderful. Definitely would recommend to other's you won't be disappointed.”

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Posted 3 weeks ago

“There is no response and the escalation team has no respect and feelings for the customers who pay them in advance to book classes. It's Humiliating and rude behaviour from the Driver instructor. The customer service is not responding. It's only the Chat. I request all the People to not use their service. These people I think treating everybody with the same manners and attitude. It was me who had a Socratic attitude of questioning the concern people. This is my Emprical knowledge and lived experience with the instructor. I thing many people will not even question the authority.”

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Posted 3 weeks ago

“Driver was extremely rude, not responsive to the messges and impolite in his communication, approach and unprofessional in his behaviour and threatening in his attitude and service. He threatened me saying that i can complain to anybody and that makes him no issue. He was reminding me about my inefficiency for post poning my driving test which was none of his busness. He asked me to complain stating that he was only boss and there was none above him. This kind of Driving instructors are not only a bad package but will get the the reputation of the organisation deteriorate and worsen the whole experience of trusting the driving and learning organisations. The heads of the organisation must feel ashamed.”

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Posted 3 weeks ago

“Paid for a driving instructor course. Got an email a few months later to say it's been cancelled. Tried emailing and phoning. Nothing. Lost £1400. Stay clear.”

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Posted 3 weeks ago

“Signed up for 10 hours for my son. Lessons keep getting cancelled. Driving instructor not really interested in getting him through and not interested in his progress. Unacceptable!”

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Posted 3 weeks ago

“My instructor Evans was great. Passed first time, felt very comfortable. I had 3 driving instructors in the past and hands down Evans was the best!”

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Posted 4 weeks ago

“Aa driving school the best driving school to start with and my driving instructor (raj kumar). I am only needed 5 lessons with him for me to pass first time at West Wickham.”

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Posted 4 weeks ago

The AA Driving School is rated 3.9 based on 911 reviews