The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.92

3.9 Rating 911 Reviews

73 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 911 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 8th January 2025

182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An inconsiderate instructor, Mr. Karim (Leicester) cancelled on a test less than 24 hours without notice, causing loss of test dates which is hard to come by and the fee. Instead of apologising, he threatened and suggested involving the police if his opinion was not regarded. He missed some classes and did not even refund. Despite notifying the appropriate complaints team, nothing was done because they said the evidence was insufficient. I honestly hope no one uses this agent or driving school as they are utterly disappointing and incur losses for people.”

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Posted 1 year ago

“I passed my driving test today at West Wickham Test Center. My experience with Rajkumar Jesuthasan as my driving instructor for all of my past driving test lessons has been nothing short of exceptional. Raj possesses a combination of qualities that make him an outstanding instructor, and I am truly grateful for the knowledge and guidance he has provided. Raj's extensive experience in the field of driving education is readily apparent. He is a wealth of knowledge when it comes to traffic rules, road safety, and the subtleties of driving. His years of experience shine through in his teaching style, making complex concepts seem straightforward and manageable. Raj's expertise is a true asset, and it instills confidence in his students, knowing they are learning from a seasoned professional. Perhaps one of Raj's most remarkable qualities is his extraordinary patience. Learning to drive can be a nerve-wracking experience, and Raj's calm and patient demeanor is a source of great comfort. He is always willing to take the time necessary to ensure that every student fully comprehends each aspect of driving. His patience creates a stress-free and supportive learning environment, which is particularly crucial for those grappling with the challenges of learning to drive. Moreover, Raj excels in providing valuable advice for handling challenging scenarios on the road. It's one thing to learn the basics, but Raj goes above and beyond by imparting practical strategies to tackle real-world situations. His advice equips his students with the skills and confidence necessary to navigate tricky scenarios with ease. In summary, Raj is an exceptional driving instructor. His extensive experience, patience, and valuable advice make the entire process of learning to drive both enjoyable and effective. Thanks to his guidance, I feel well-prepared and confident as I approach my driving test. I would wholeheartedly recommend Raj to anyone seeking a driving instructor who not only imparts the necessary skills but also genuinely cares about the success and safety of their students.”

The AA Driving School 5 star review on 3rd November 2023

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Posted 1 year ago

“Best instructor he had a lot of patience with me and I wouldn’t have been able to pass without him.”

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Posted 1 year ago

“My instructor is Sudhir. He is very experienced and extremely patient with me.In just 3-4 lessons, through his guidance and reminders, I successfully and smoothly passed my practical driving test with only one minor fault. I sincerely recommend him to those who are finding instructors.”

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Posted 1 year ago

“The AA Driving School are the best ever . My driving instructor Raj is honestly the best instructor I have EVER had . His teaching skills are amazing and has so much patience whilst teaching. If you are looking for a driving company and teacher , I would 100% recommend The AA Driving School and instructor Raj. Thank you so much”

The AA Driving School 5 star review on 30th October 2023

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Posted 1 year ago

“Kajanraj Thavayogan is a very good teacher.”

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Posted 1 year ago

“AA DRIVING SCHOOL MADE ME HAPPY MY DRIVING INSTRUCTOR RAJ. I PASS TODAY FIRST TIME WITH 1 fault. THEY MAKE MY DAY!”

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Posted 1 year ago

“I have been facing unresolved issue in my dealings with AA Driving School and one of its instructors, Mr. Mihai Stanescu. I engaged in a transaction with Mr. Stanescu for a series of driving lessons, and I regret to inform you that this experience has been highly disappointing and unprofessional. Mr. Stanscu insisted that I have to pay urgently for the lessons, which I did. When I attempted to reschedule my lesson, he began ignoring my calls and messages, effectively rendering any communication with him impossible. Frustrated and dismayed by this unprofessional behaviour, I reached out to the school for assistance. Both the AA Driving School and Mr. Mihai Stanescu have continued to ignore my pleas for a refund and any form of communication. The response from the school, unfortunately, added to my disappointment. I was informed that the school could only cancel my lessons but could not address or rectify the issue of the funds I had transferred to Mr. Stanescu's personal account. Despite my repeated attempts, Mr. Stanescu has continued to evade my request for a refund. I find myself in a state of complete frustration and dissatisfaction as nothing has been done to rectify the situation. Both the AA Driving School and Mr. Mihai Stanescu have continued to ignore my pleas for a refund and any form of communication. I am at a loss for words regarding the lack of accountability and responsibility demonstrated by both parties involved. This situation not only tarnishes the reputation of AA Driving School but also undermines the trust and confidence of students like me who rely on their services. This ongoing ordeal has been incredibly distressing and disheartening. It’s going on for more than 2 months now. Lessons not delivered, refund not issued. Therefore I advise NOT to use services of the AA School!”

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Posted 1 year ago

“My driving instructor was Mr. Kajanraj Thavayogan and all i can say is he is the best instructor you will ever need. I didn’t have to even do that much many lessons with him due to the quality and in depth effectiveness that he used within his methods of teaching me. He is very friendly and humble and definetly had a big impact on me passing my driving test. So if you haven’t passed your driving test yet, i’ll definetly recommend Mr Kajanraj Thavayogan.”

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Posted 1 year ago

“My instructor Jesuthasan Rajkumar has been really helpful in me passing the driving test. He is very experienced as an instructor and his advice has helped me be a better driver. If anyone is trying to learn and pass the test first time I would highly recommend him.”

The AA Driving School 5 star review on 27th October 2023

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Posted 1 year ago

“Been driving with Cristian for about 14 hours now, he’s friendly and patient and I always learn a lot with him. He’s helped me to feel confident, I think I will be in a position to take my test quite soon. I recommend asking for him if you plan on learning with AA in the local area.”

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Posted 1 year ago

“AA driving school best school ever to start with lessons prices are expensive but it’s really worth it. My driving instructor Raj is an absolute legend, from the first lesson onwards he was able to sense that I was a quick learner and proceeded to teach me at a good pace. He was patient with new manoeuvres that I was learning and was very encouraging every lesson. Raj is definitely an instructor I would recommend as I only had 20 hrs with him and passed my test first try with 1 minor fault. He is straight to the point and will only talk for any faults you committed during a drive.”

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Posted 1 year ago

“Christian, What can I say, he is and was an amazing instructor. He not only encouraged and supported me throughout all of my driving lesson but on my test day as well. He was calm and supportive with everything, even when I could feel myself become less confident and overwhelmed he would stay calm and encourage me through. He was kind and funny but stayed professional throughout. I would not of passed today if it wasn’t for this man, taking the time and patience and constant reassurance. Thank you Christian I am going to miss my lessons with you. Your students are lucky to have you as an instructor. W”

The AA Driving School 5 star review on 24th October 2023

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Posted 1 year ago

“AA DRIVING SCHOOL IS THE BEST DRIVING SCHOOL HONESTLY. MY DRIVING INSTRUCTOR RAJ WAS SO PATIENT WITH ME, YET FIRM AT WHAT HE EXPECTED ME TO ACHIEVE. HE WAS VERY PUNCTUAL AND ENCOURAGED ME THROUGHOUT MY LESSON. HE IS VERY KNOWLEDGEABLE, A GOOD TEACHER AND KNOWS EXACTLY WHAT IS REQUIRED FOR A DRIVING TEST PASS AS WELL AS DRIVING IN GENERAL. I WILL DEFINTELY RECOMMEND HIM.”

The AA Driving School 5 star review on 23rd October 2023

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Posted 1 year ago

“Christian was an outstanding driving instructor, he helped me gain confidence and encouraged me every lesson, he was warm, kind, funny but always extremely professional. I would recommend Christian 100 times over and I can’t wait until he can teach my brothers. Thank you Christian!”

The AA Driving School 5 star review on 22nd October 2023

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Posted 1 year ago

“I've been with Christian for a few months now and honestly he is one of the best! His main focus is teaching you how to become a good and safe driver, not just how to pass your test. I started from scratch and I now feel confident enough that I'm going to pass my test next month. I would definitely recommend Christian Panaete as a driving instructor”

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Posted 1 year ago

“Absolutely shocking. Avoid at all costs. Could never get hold of the socal line manager. The driver trainer was spending 3 hours on eco driving. wasting my time and money. When you speak to the Dave harvey disagrees with everything you have to say. What happens to the customer is right. Unfortunately The AA are absolutely shocking. The Driver trainer. Was asking on my first lesson if i was transgender. How is this relevant. Then making home a phobic comments. I have to move from The AA to a different training company. Due to the training being carried out wasn't working and the comments made by the trainer. I paid for the course in full and have been refused a refund on the 14 hours i paid for.”

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Posted 1 year ago

“I've had the worst experience with the instructor not showing up and not even giving a notice that he cannot attend. I've tried the online support which is absolutely useless. I have less than 2 weeks before my driving test and have no instructor assigned. This is so frustrating as I have no choice but to cancel/re-book my test and tests only become available for the next few months.”

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Posted 1 year ago

“Thanks so much to Kajanraj for helping me to pass my test!! He’s a great teacher and I highly recommend him :)”

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Posted 1 year ago

“I’ve had Christian as my driving instructor now for a while and I can honestly say I’ve never had an instructor who is as knowledgeable as he is. I’ve been learning to drive on and off for a while now but always struggled but as soon as Christian started to teach me all my fears of driving went away as he is so patient and does things in the learners own pace. I highly recommend Christian when people ask for instructors in the area.”

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Posted 1 year ago

The AA Driving School is rated 3.9 based on 911 reviews