The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.92

3.9 Rating 911 Reviews

73 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 911 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

Write Your review

Tell us how The AA Driving School made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The AA Driving School 5 star review on 8th January 2025

182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I extend my heartfelt gratitude to my exceptional instructor, Mr. Sudhir. His teaching prowess and guidance were instrumental in my success on the driving test. His effective methods and clear instruction made the learning process enjoyable and thorough. Thank you, Mr. Sudhir, for being an outstanding teacher!!!”

Helpful Report

Posted 1 year ago

“AA one of the best driving schools My Driving Instructor Jahir Salihu Help me to pass first time and very freendy Recmend 100 percent”

Helpful Report

Posted 1 year ago

“I took some refresher lesson with Raj, as it had been a while since I had driven. Raj was excellent and pushed me out of my comfort zone, and challenged me to navigate complex roads. My confidence to drive has been restored. I would highly recommend.”

Helpful Report

Posted 1 year ago

“Kajanraj Thavayogan was my instructor for the automatic test, had 2 refresher lessons with him prior to my 3rd attempt at the driving test. Finally passed this time I went for other independent driving school before coming to AA, definitely had the best experience with AA so far, it was easy to book lessons, my instructor Kaj was communicative throughout the process, and price wise also seems the most fair”

The AA Driving School 5 star review on 28th November 2023

Helpful Report

Posted 1 year ago

“Just passed my driving test with Jahir Salihu in Mill Hill. Highly recommend. We went through all the routes and tasks during the lessons so there was no surprises in the test. Took me 33 hours from never touching a wheel to passing.”

Helpful Report

Posted 1 year ago

“I took some refresher lessons with Raj as I had not driven for a long time since passing my test. I would highly recommend Raj - he really helped me to build my confidence and was extremely patient with me while I got back up to speed. I am now back on the road and am so grateful for all of Raj’s help!”

Helpful Report

Posted 1 year ago

“Booking lessons with AA driving school is extremely easy and convenient. My instructor was Raj. He was amazing at pointing out things that are required to pass the test. He is patient, invested, and encouraging. I passed my test first time today, and can't thank him enough for his lessons.”

The AA Driving School 5 star review on 23rd November 2023

Helpful Report

Posted 1 year ago

“Steven is amazing, I would recommend him 10 out of 10 Thanks”

Helpful Report

Posted 1 year ago

“AA driving school introduce me to an instructor named Rajkumar. He is a veteran driver and a great teacher. I would highly recommend AA driving and especially Raj. I passed my test in first attempt.”

The AA Driving School 5 star review on 18th November 2023

Helpful Report

Posted 1 year ago

“Don’t do driving lessons with AA driving instructor Mihai Stanescu. He is very unprofessional, he smokes in the car , on his phone during the lesson. Is Inappropriate and has also borrowed money from me and not gave it back.Avoid”

Helpful Report

Posted 1 year ago

“AA Driving School made me happy to introduce Driving Instructor Mr Rajkumar. I book a refresher lesson. He is a great instructor. I learn Anticipation and Planning, Meeting Traffic, Reverse Bay Paking, Roundabout, Parallel Parking, Crossings and many more. He is patient and a good and kind person. I would recommend his to any of my family and friends who need Driving lessons. Thanks Mr Rajkumar.”

Helpful Report

Posted 1 year ago

“Had a great experience with Kajanraj Thavayogan. Great teacher and a lovely person. Did my first test with him and passed!!! Thank you so much Kaj”

Helpful Report

Posted 1 year ago

“I had a really difficult time while learning to drive. Had an instuctor who didn’t prepare me at all which resulted in me failing two times. I booked Thavayogan through the AA app and had only 4 hours and passed!! Great instructor, really knows what he is doing and explains everything so well. Thank you so much!!”

Helpful Report

Posted 1 year ago

“My son had one lesson in 2 months, instructor constantly cancelled, then just dropped him and told him to use another AA instructor, the AA won't let us change instructor as he's had 1 lesson, complaints department are non existent, going down the small claims court to get our money back.”

Helpful Report

Posted 1 year ago

“DO NOT DRIVE WITH AA if you want to save your time and money. I had a few lessons with Stuart Bradley (Cardiff). Firstly, my first ever lesson with my instructor, I spent £28 to sit in the car and chat whilst my instructor sat on his iPad. Not once did I get to drive in my DRIVING lesson that day. Secondly, I took around 12-13 hours worth of lessons with my instructor. In that many lessons I expect to be on main roads and not driving on the same long stretch of road and doing the same left turn multiple times. I would’ve appreciated if the reason behind this was that I was not a good driver, however my driving instructor didn’t suggest anything of the sort. From experiences of other people my age taking driving lessons, they had completed so much more than me in a fraction of the time. When telling people how many lessons I had and that I’ve driven on the same road in a straight line, people were shocked. It took me a while to accept that it was not normal and wanted to give my instructor a chance and give him the benefit of doubt as I am a trusting person which may have served against my favour in this situation. Which is really upsetting to realise. Thirdly, in a 2 hour lesson I would not be driving for more than 1 hour or so. The time it took for my instructor to drive to and from my house to the location was 40 minutes and an extra 10-20 minutes constantly swapping seats so my instructor can drive us back to the start of the road to drive in the straight line again. If I am paying for a 2 hour lesson, I expect to actually be driving for 2 hours. It is my right as a paying customer to be getting what I paid for, which I didn’t. In my lessons with my new instructor, I’ve been driving for the whole 2 hours around Cyncoed and other driving test routes in Cardiff and drove home in my first lesson with him (something I never did with my old instructor). I’ve done many manoeuvres and other things on the road in 6 hours. Whist in 6 hours with my AA instructor, I drove in a straight line. When I made my complaint Stuart then gaslighted me and said he didn’t feel as though I was confident enough for main roads with AA simply protecting their driver and not their customers and they didn’t reply to my further emails.”

Helpful Report

Posted 1 year ago

“AA Driving School is the best school to start with. My driving instructor Raj (Jesuthasan Rajkumar) is the best! He’s very patient and explains all the concepts so well, and is very encouraging. Whenever I made mistakes, he would make sure I understood where I went wrong and then would spend hours helping me to correct my mistakes. He was very accommodating as I worked quite late and would always make sure he had availability for me. He would also give me praise for my driving and encouraged me to take my test early. I managed to pass first time and with only 5 faults! I wouldn’t have done it without Raj, thank you so much Raj and make sure to book him!”

Helpful Report

Posted 1 year ago

“Shocking driving instructor let my daughter down on 3 different occasions mostly at short notice. Asked to change driversand they wanted more money that the 280 I had paid.”

Helpful Report

Posted 1 year ago

“Ahmad Zia Kohistani is an amazing driving instructor whom taught me the skills from the ground up to passing in a short space of time. This is due to the great connection he built with me and the and the great ways he has of improving driving skills. He also built up my confidence behind a steering wheel in a very short period of time. I owe it all to Ahmad”

Helpful Report

Posted 1 year ago

“I recently had the privilege of learning how to drive with Andrew Cassell in Edinburgh (Sighthill Area), and I cannot express my gratitude enough for the incredible experience I had under his guidance. Starting from ground zero with zero driving skills, I embarked on a six-month journey with Andrew, and the progress I made during that time was nothing short of remarkable. Andrew Cassell's expertise, patience, and professionalism played a pivotal role in shaping me into a confident and skilled driver. His personalized approach to teaching, combined with his clear assessment of my abilities, ensured that every lesson was tailored to my specific needs. His dedication to preparing me for the driving test was unparalleled, and thanks to his meticulous training, I managed to pass my driving test on my first attempt. I owe this achievement entirely to him. What sets Andrew Cassell apart is not just his exceptional teaching skills, but also his polite demeanor and unwavering support throughout the learning process. He went above and beyond to create a comfortable and encouraging atmosphere, making each lesson enjoyable and effective. I wholeheartedly recommend Andrew Cassell to anyone seeking driving lessons. His commitment to his students' success is evident, and I am incredibly grateful for the knowledge and confidence he has instilled in me. If you're looking for a driving instructor who is professional, patient, and dedicated to helping you succeed, Andrew is the perfect choice. Thank you, Andrew Cassell, for your outstanding guidance and support!”

The AA Driving School 5 star review on 7th November 2023

Helpful Report

Posted 1 year ago

“I learnt to drive with Natasha in Milton Keynes, I would definitely highly recommend having lessons with her. I learnt to drive 18 years ago and failed 5 times. I started again recently and was nervous to start over. Natasha was an excellent driving instructor she has helped me to feel comfortable confident and happy to drive I never thought I would get to that point I passed my test on Friday and can’t believe after all these years I am driving I definitely have Natasha to thank for that. She is an excellent instructor calm patient knowledgeable always early to lessons accommodating and good communication couldn’t have asked for more so thank you 😊”

Helpful Report

Posted 1 year ago

The AA Driving School is rated 3.9 based on 911 reviews