The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.92

3.9 Rating 937 Reviews

73 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 2nd February 2025

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AA Driving school made happy when they gave me Jesuthasan Rajkumal ( Raj) the driving instructor who helped me my driving text after failing twice. He his a patient, kind but what he is doing. He built my confidence and I was able to pass due to his excellent skills of teaching. I recommend anybody there who wants to pass the driving test to book him because you will not regret.”

The AA Driving School 5 star review on 22nd August 2024

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Posted 5 months ago

“I can’t express how grateful I anm to Ion Dobrica from AA Driving School (Oxford/Bicester Area). As someone who started with zero driving experience, I was quite nervous about getting behind the wheel. However, Ion’s calm and skilled approach gave me the confidence I needed to drive independently. Ion is an incredibly knowledgeable and patient instructor who really takes the time to make sure you feel comfortable and safe on the road. His excellent communication and supportive guidance helped me not only learn the technical aspects of driving but also develop the confidence to handle any situation on the road. Thanks to Ion, I’ve gone from having no experience to feeling fully confident driving on my own. i highly recommend him to anyone in Oxford/Bicester looking to learn or improve their driving skills! Best instructor ever ☺️”

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Posted 5 months ago

“Majid is the WORST!! Cancels all lessons and test booking with less than 3 days to your test to scam more lessons out of you. All the previous lessons he has no concerns with your driving but suddenly on the week of the test he has concerns and wants you to cancel and rebook for next year. A driver with over 27 plus years driving experience just needing to get a UK license because my current one doesn't transfer over. I still took lessons and still had lessons booked. Woke up to a text that he has canceled my lessons because I did not wish to cancel my test which I already had to wait months to reschedule for next year. What a terrible experience!!!!! Whatever you do do not book lessons with this scammer.”

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Posted 6 months ago

“I strongly recommend Freddie Asare as a driving instructor! I passed my driving test on my first attempt thanks to Freddie's excellent guidance and patient teaching style. He made the entire learning experience less stressful by taking the time to explain everything thoroughly and helping me build more confidence as time went on. I couldn't recommend him enough to anyone wanting to learn for the first time.”

The AA Driving School 5 star review on 17th August 2024

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Posted 6 months ago

“I had Hade as my instructor and can't thank him enough. Was on my new years resolution and helped managed to pass on August 6th. Getting my very first car next week. Thank you:)”

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Posted 6 months ago

“did lessons with florian sejfulahi who did nothing but comment on the fact my hands were sweaty and he thought it was a weight problem , took £80 for 2 hours to use an hour of it driving around the downs shouting at me and doing nothing but turns for an hour. stopped doing lessons with him as he very kindly ignored my messages so changed instructors to a much better one now would avoid florian!”

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Posted 6 months ago

“They support their instructor alot that they’re very confident to say we’re allowed to take money and give lesson our own self. He cancelled my lesson and said she is too short to reach the clutch while it was all ok i showed him plenty of times that it’s alright but he kept insisting on cancelling. When i ask him if i do privately with you which car would you use he said it’s the same car, i asked am i not short enough he said no it’s fine we can still do it. So why he wasted my time then?”

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Posted 6 months ago

“Just an awful experience training to be an instructor with the AA. They only tell you the positives then take £1500 for less than mediocre training, the 6 day in class VR and in car training for part 3 is an absolute joke. I haven't been living in the UK for very long so I had no idea it could take months to get a booking for the ADI part 2 and at no point did anyone from AA tell me about this, they are only interested in getting the training money, and the franchise money later down the line. Furthermore after I complained I received three separate phone calls but no compensation whatsoever! Such a corporate attitude and an utter waste of time”

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Posted 6 months ago

“Professional instructor. I passed first time, Zahid taught me everything I needed to pass the test and even after. Definitely recommend. 5/5⭐️”

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Posted 6 months ago

“So I’m in the West Midlands area and had an instructor called John from AA. Booked a lot of lessons upfront. Big mistake. Issue 1) Progression- not sure if it’s the teaching style but it’s very slow. You’re guaranteed at least 30 lessons if you want a pass. 2) If it was an hour lesson I’d be driven home 20 mins before my lesson finished. This happened so often and i never got that time back. 3) The policy for booking lessons was not explained to me. So when I had to cancel I was not informed that I wouldn’t be refunded. Since then all my other instructors, not from AA, have actually explained their policy for booking lessons. To summarise, if you like wasting money and time and on top of that want to pass after 3 years go for AA”

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Posted 6 months ago

“I passed my driving test with only one minor. David Meredith is a brilliant instructor. He is so patient and calm. I would recommend him to anyone that’s wanting to learn and get on the road asap. I am so grateful for his support and knowledge throughout my lessons.”

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Posted 6 months ago

“Booked these guys for my 17 year old son, wish I hadn’t, Charlie Brown really should give up being an instructor and just concentrate on his peanuts.”

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Posted 6 months ago

“Hi all, a little update: I just want to reiterate how much I recommend my instructor Faisal Anwar, who had helped me a lot not only to prepare for the exam which I successfully passed in June, but also in developing a driver’s decision making mindset and becoming independent in driving in a very short time. Faisal is a very sincere person who genuinely cares about the pupils, and people I have met in my neighbourhood who Faisal taught say the same. Many thanks and totally recommend learning to drive with Faisal!”

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Posted 6 months ago

“If you’re looking to do a driving instructor training course, AVOID, choose another company. I paid £1800 for the instructor training course. Unfortunately they did not have a training instructor in my area to teach me. I tried to contact Dave Harvey and my appointed account manager Stu Buckley, only to be ghosted. I passed part one, then when I was looking to start training for my part two and three, they could not provide me with a training instructor, saying that the instructor in my area no longer wanted to do it and they did not have an adequate replacement. Promising me that as soon as they could train another instructor up they would get back in contact with me, that was nearly 2 years ago. I’ve since asked for a refund, only to be Ghosted yet again. Very cowardly and unprofessional way to handle the situation. They don’t even have the common decency to answer any of my emails or messages. Avoid like the plague.”

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Posted 6 months ago

“When I did my first lesson, the instructor was lovely. But subsequently stopped taking lessons for personal reasons. Was told that lessons would remain on the account (it's was recorded as hours of lessons that I could take). Couple of years later, turns out my lessons aren't there anymore due to a system change. I would have also had to pay extra to account for the change in the driving lessons going up. They couldn't not transfer the lessons to a new account either. Not accommodating at all after speaking to multiple people. Would not recommend.”

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Posted 6 months ago

“I have passed my driving test today.My driving instructor, Jesuthasan (Raj) has done everything possible and impossible for me to pass. Due to his professional skills and commitment to what he is doing, I turned from the person who had 0 driving experience to the person who has passed the test confidently. Thank you Raj for your patience and expertise. And thank you AA for a wonderful experience.”

The AA Driving School 5 star review on 8th August 2024

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Posted 6 months ago

“Passed my driving test today with only 5 minors. Have to say my instructor Anthony Marshall was amazing with the preparation before my test. He explained each procedure very well as well as giving good advice for general driving which I will take with me through life.”

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Posted 6 months ago

“I recently passed my driving test thanks to my amazing AA instructor Zahid. His patience, clear instruction, and encouragement made all the difference. Each lesson was tailored to my needs, focusing on areas where I needed improvement. Zahid’s calm demeanor and thorough teaching style helped me feel confident and well-prepared for the test. I highly recommend them to anyone learning to drive. Thank you Zahid, for helping me achieve this milestone.”

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Posted 6 months ago

“AA driving school helped me pass my test and made me happy thanks to my driving instructor Jesuthan Rajkumar (Raj) The best driving instructor, so patient and helped me build my confidence dramatically on the road. Thanks to him I was able to pass my test 1st time!!! I’m so grateful to have had him as my instructor and I recommend him to everybody!!”

The AA Driving School 5 star review on 6th August 2024

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Posted 6 months ago

“Freddie was my instructor was very nice , very calm, positive attitude, friendly nature,I enjoyed during driving, everyone prefer like this type of instructor, communication and body language is important instead of speaking language Thank you so much for your support.”

The AA Driving School 5 star review on 5th August 2024

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Posted 6 months ago

The AA Driving School is rated 3.9 based on 937 reviews