The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.94

3.9 Rating 860 Reviews

74 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 860 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 12th November 2024

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sudhir Desai was my instructor and was fantastic. Teaches well on how to drive, all the maneuvers and hazards. 100% recommend using him! Passed my test and I thank him for doing that.”

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Posted 7 months ago

“Kajanraj Thavayogan is a great instructor, his knowledge and techniques made it easy for me to passed first time. Would recommend using him for sure”

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Posted 7 months ago

“SCAM, SCAM ..do not go there, my lesson was canceld, i didn't reserved refund, thei did that two times. Do not go there.”

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Posted 7 months ago

“Fraser Morris my driving instructor was very good and nice and helped me pass first time very good instructor.”

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Posted 7 months ago

“Worst possible experience with my instructor at AA. Avoid Abdisalam Osman, he is extremely rude, unprofessional and won’t be committed to you or your lessons. Look for much better other instructors elsewhere”

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Posted 7 months ago

“I was pleased to have passed my driving test with my amazing instructor Ahmed Zia Kohstani. Great teaching skills and encouragement throughout the process.”

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Posted 8 months ago

“My teacher was Kajanraj Thavayogan and he was an incredible instructor! I’ve had so many instructors and had previously failed a test. He made me feel at ease and comfortable and confident. I just passed my test second time with no faults all thanks to Kajanraj! Highly recommend :)”

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Posted 8 months ago

“My experience with the AA was terrible, I signed up for a decent amount of lessons with Morty safari who was one of the worst and least professional driving instructors you could imagine. He did not provide a high level of quality instruction not informing myself about plenty of things according to other driving instructors have I would have failed for making it very hard for myself to pass. He would not allow me to correct any of my mistakes and would just take over the car whenever anything such a stall would happen etc. He would also go off on frequent rants in the car whilst I was driving the car getting very aggressive towards pedestrians and other road users that he would get annoyed by (when they would do something like cross the road) calling them various farm animals, screaming at them and then would spend ages making farm animal noises whilst I was trying to focus. He also shouted “what jungle did you come out of” towards a black woman jay walking across the street which I could not tell if it was racially motivated or not. This was not the only mildly racist comment he made as he would frequently talk about pedestrians “coming to this country, not speaking English and walking around the street like they own the place”. When contacted the AA they informed me that because it’s a franchisees they don’t really have any responsibility to give me any money back and naturally when they spoke to him he denied everything. They informed me my only option was to pursue legal action which I think is too far for this poor service as it was a completely waste of my money but I do not want to try ruin this man’s life completely. However I would not recommend this service or driving instructor and would recommend people to go through private individual companies. I also don’t have confirmation but from the way my phone call went with customer service I get the impression I was not kept anonymous which considering this driving has my address is very concerning as if I was a more vulnerable I could potentially be concerned for my safety if the driving was frustrated by this which he has shown he has a very short temper”

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Posted 8 months ago

“Raj is an amazing driving instructor from AA driving school I passed first time and in a short amount of time as he has taught me incredible skills to insure I passed my test.”

The AA Driving School 5 star review on 13th March 2024

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Posted 8 months ago

“AA driving school was the best option for me I passed my test first time all thanks to my instructor Raj who helped me improve on any bad habits and improve my confidence in just 4 weeks. I recommend Raj to anyone wanting to past their test first time as he will take the time to make sure u pass”

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Posted 8 months ago

“Terrible experience and AA don't respond to emails, Antony Ball in Poole has changed car to automation without any prior warning and canceled many lessons at the very last minute, avoid or lose money!”

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Posted 8 months ago

“Avoid avoid avoid as said below, terrible experience Antony Ball in the Bournemouth / Poole area cancelled 3 out of 5 lessons at last minute and currently owes us 4.5 hours of driving no refund offered and refuses to respond to messages. Please use another school.”

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Posted 8 months ago

“AA has been the best driving school for me I passed my test with only 5hour leasing with instructor Raj. I’ve had previous driving instructors but nothing like Raj he made me feel very comfortable and confident in my driving , in just one day he covered everything that will be happening in my test , I definitely recommend booking your lesson with AA and possibly with Raj , he will make sure you pass!”

The AA Driving School 5 star review on 9th March 2024

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Posted 8 months ago

“avoid avoid avoid, lie to customer been promising lessons since August Samina Cheethan Hill was meant to be giving lessons in November, December 23 then January 24 let down not offered one single one as of March 24. Shocking experience, customer service just as mad never been treat so poorly for a service 0 stars cos they are so rubbish.”

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Posted 8 months ago

“do not waste your time, they lie, promise lessons from one month to next which don’t happen appalling customer services been promised lessons since August last year (23) my daughter hasn’t had one it’s now March 24. Please go somewhere else.”

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Posted 8 months ago

“Very frustrated with the bad service.”

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Posted 8 months ago

“I had my lessons with Jahir Salihu, a great instructor that helped me pass first time. Would highly recommend! Mill Hill Test Centre”

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Posted 8 months ago

“Thank you, Kajanraj. I couldn't be more grateful to have had him as my driving instructor. It was a very positive experience learning from him. His patience,clear instructions,complete support, and full dedication to ensuring I passed the first time were particularly noteworthy. YES! I passed the first time at the Chingford Test Centre on March 1st, thanks to Kajanraj, and I would definitely recommend him again.”

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Posted 8 months ago

“AA DRIVING BEST SCHOOL TO START WITH MY DRIVING INSTRUCTOR RAJ! I want to say big THANK YOU to the best,kind and patient Driving Instructor ever! I learn how to be confident,patience with my self,how to give time and how to progress from lessons to lessons! Raj is the most calm person in the world and he will always teach you enough times to make sure you understand that thing! He is really friendly and funny during lessons and he will always make you feel confident and comfortable!! The best AA Driving School and Driving Instructor RAJ!! Thank you a lot and I’ll always recommend in any opportunity I have!!”

The AA Driving School 5 star review on 4th March 2024

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Posted 8 months ago

“I had 1 lesson and it was terrible. I only drove like 0.5 mile for 2 hrs lesson!!! I made a complaint for it obviously they are not caring about how was your lesson. They only caring the length of the lesson. Avoid if you don't have a good recommendation for specific person.”

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Posted 8 months ago

The AA Driving School is rated 3.9 based on 860 reviews