The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.92

3.9 Rating 912 Reviews

73 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 912 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 8th January 2025

182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had Faisal Anwar as an instructor just before my test. He was very helpful and was able to teach me a lot within the limited time until my test and this caused me to pass. Overall, I highly recommend.”

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Posted 2 years ago

“I had Leigh Robertson as my instructor and she is absolutely amazing! Helped me get back on the road after not having driving lessons for several years. I passed my test on the 18th of April! I would definitely recommend having Leigh as an instructor! Very polite and made me feel comfortable throughout my lessons! After having several instructors Leigh was by far the best! I would highly recommend Leigh for anyone looking to start driving lessons or who wants to get back into driving!”

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Posted 2 years ago

“I had Andre Quincani as an instructor (North London) and he’s the worst instructor. He cancelled my lesson times numerous times and changed to a later time when I’m not even available. He puts his availability as morning so I book it and he changed it at least 10 times. AVOID AA AND ANDRE QUINCANI. I also had a rubbish experience with BSM instructor Raj (North London) where he never turned up and never answered calls. Please avoid AA and BSM, especially Andre Quincani. He cancels your lessons and doesn’t inform you about it. RUBBISH DRIVING SCHOOL !!!!”

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Posted 2 years ago

“Passed last Friday, had an amazing instructor, very friendly and made things easy to understand! Defiantly recommend!”

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Posted 2 years ago

“Thanks to Mr. Rizwan Ahmed (AA Driving school, Cardiff, Wales) who was my instructor. He shows at-most sincerity in teaching his students. His instructions are very simple, clear and to the point . Since he explains everything with the help of illustrations as-well , it helped me to understand things better. He formulates study plan according to each students need and modify the classes accordingly. He is always on time and never cancelled or rescheduled any classes .He doesn't recommend unnecessary lessons. Would highly recommend him. He is the best. If you are in Cardiff region and looking for an automatic driving car instructor, go with Mr. Rizwan A!!”

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Posted 2 years ago

“I paid for 6 hours with AA. I i booked my first lesson for early March. The instructor never turned up and called/texted/emailed. I let AA know immediately that they never turned up. No response to that. I then used the chat function to again reiterate what happened and that I wanted the hours reimbursed. They said that they needed to “speak to the instructor before they did that.” Again no response back whatsoever. I’ve put through another complaint and a request for a complete refund. Await no response. Very very poor service. I will advise everyone to avoid.”

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Posted 2 years ago

“Stay away from this company if you want to pass your exam on time. Their instructors cancels lessons whenever they want without any warning.”

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Posted 2 years ago

“Passed first time using AA driving school! My instructor was Jesuthasan Rajkumar and he taught me everything I needed to know and ways to improve as feedback is always important! He was very supportive and helpful therefore I would highly recommend using AA Driving School. Huge thank you to my instructor for the help they offered throughout my journey to get my full license !”

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Posted 2 years ago

“I booked a lesson for £76 then my instructor cancelled the lesson. It asks me to book an alternative time online but offers no slots. I still haven't received a refund.”

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Posted 2 years ago

“My instructor was a great teacher called Mike and he ensured I was test ready in no time at all, regardless of the lockdowns and getting Coronavirus…”

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Posted 2 years ago

“Ron Hemers is my instructor, as someone with strong anxiety day to day, Ron has really helped me with more then just learning how to drive. He has a true gift in giving information in an easy, doable and understanding way and truly has my safety and also wellbeing in mind and deserves the best ! :)”

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Posted 2 years ago

“Learnt to drive with the AA Driving school and I passed first time! My instructor was amazing, his name was Salam Khan. I would recommend the AA to anyone looking to learn to drive. My instructor was very friendly but wasn’t afraid to tell me where I needed to improve. My confidence on the road is great, I feel well equipped and will be sending my siblings their way too.”

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Posted 2 years ago

“I got covid on the day and I couldn’t get a refund or a re-scheduling instructor-Andre Quincani I called him multiple times but he just ignored all calls never again will I book aa”

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Posted 2 years ago

“I was very pleased with the AA. The rates are very competitive, booking the lessons was easy and timely (as opposed to other companies who never responded or who had long waiting times), and the process was very professional. I commend my instructor Paguin for his strong knowledge, his encouragement and his feedback. I hadn't driven in over 20 years, and that in another country, and I needless to say as a mature learner, I was very very nervous. Paguin was extremely patient with me and helped me pass the driving test on my second try. (I would've passed my first try but I was overwhelmingly nervous and made a silly mistake). He worked hard to find me a test at a local testing centre (it's now virtually impossible to book tests quickly) and also made it so that my second test was only two weeks after the first one. I highly recommend Paguin. He will get you there!! If you are in the Vauxhall/Stockwell/Victoria region, go with Paguin!!!”

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Posted 2 years ago

“Learned in Wandsworth with Gary Lloyd. What a great instructor! Helped me every step of the way and was alert and on everything the whole time. And now I'm qualified. Would thoroughly recommend Gary. Thanks so much!”

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Posted 2 years ago

“The driving school was amazing. The instructors that I had were great and helped me to pass first time.”

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Posted 4 years ago

“Good. Passed first time with no minors.”

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Posted 4 years ago

“Very good process, easy to talk to and good rapport built over the time. Understanding to any issues and helpful at all times, helped me pass first time, all round great experience!”

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Posted 4 years ago

“I was very happy learning to drive with AA and the amazing service that my instructor, Hussain provided for me. He allowed me to learn at my own pace, unlike other driving schools who made me do one manoeuvre for the whole 2 hours which was ridiculous. My lessons with AA didn’t feel like a scam and i truely felt like my instructor wanted me to pass.”

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Posted 4 years ago

“Great Instructors! AND get a FREE £20 Amazon voucher via referral - here's my referral Great Instructors and they don't waste your money and time! Plus they give you £20 Free Amazon voucher via referral - here's my referral, just remove the space when pasting into the browser: theaa. com/ driving-school/ lessons/ pickup- location? referralId= q9AR4AlDLz Some reasons I love the driving lessons: - Good price and very flexible (my instructor worked 7 days a week so was very flexible) - You can complain to the AA if anything goes wrong - all drivers vetted by the AA so its much safer - You can easily change driving instructors if you don't like them - They give you a driving manual workbook for free too and can help you with the theory test Enjoy your free £20 Amazon voucher! (Use my link above) 🙂”

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Posted 4 years ago

The AA Driving School is rated 3.9 based on 912 reviews