The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.92

3.9 Rating 911 Reviews

73 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 911 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 8th January 2025

182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good instructors, well maintained cars and great prices. I passed first try with no minors. Nojus”

The AA Driving School 5 star review on 13th June 2023

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Posted 1 year ago

“Ahmad Zia Kohistani was my instructor and he is very good at making you ready to pass. He cares about his students and will be strict with you when needed to ensure you don’t make any mistakes. He is not like those other instructors who just take your money and don’t really care if you learn anything or not. Would recommend as I passed shortly after only after 2 month with him”

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Posted 1 year ago

“AA’s website and lesson booking system work great, and my instructor David Meredith was the best teacher ever. He is immensely patient, knowledgeable, and full of positive energy. Whenever I made a mistake on the road somewhere, he took me back there to repeat the manoeuvre until I got that right. I almost gave up after failing my first driving test (purely due to nerves) but thanks to David who assured me I was ready, I passed with only one minor fault on the second attempt! There was a gap of 3 months between my 2 tests but I passed after just 2 refresher lessons because he taught me so well before the first test, I remembered everything!”

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Posted 1 year ago

“Faisal Anwar was my driving instructor and he was brilliant. I was very nervous on my first lesson but Faisal made me feel comfortable and confident when driving. He explained my errors well and taught me to parallel park which was my weak point. He was brilliant. I recommend Faisal to everyone learning to drive.”

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Posted 1 year ago

“Before learning with Raj, I previously had a driving instructor who wasn’t very good at teaching at an efficient pace. Within 2 hours Raj taught me more than my previous instructor did in 8 hours. Raj guided me and taught me well. He made sure I understood everything before carrying onto another topic. I am proud to say that I passed my driving test with 0 faults, acing the test!”

The AA Driving School 5 star review on 7th June 2023

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Posted 1 year ago

“My instructor from AA driving school (Mrs Mandip Kaur Bhatti) is an excellent instructor with outstanding standard of teaching. She makes you feel comfortable and confident when driving, treats all learners with respect. I would recommend Ms Bhatti to all new learners!”

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Posted 1 year ago

“Choosing AA driving school was genuinely the best decision I've made. My instructor, Jesuthasan Rajkumar (aka the best driving instructor), was super friendly and really encouraging. He believed in me and increased my confidence in driving and always gave me countless opportunities to fix my mistakes. He really helped me ease my nerves right before the test as well by reassuring my driving skills and capabilites. He would always review my driving at the end of each lesson and ask me plenty of questions to test my knowledge which helped me to reflect on my mistakes. I strongly recommend the AA driving school and especially Rajkumar.”

The AA Driving School 5 star review on 5th June 2023

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Posted 1 year ago

“I did a refresher course with Keith Evesham in Hereford he was great and really helped me get back behind the wheel. I would highly recommend him”

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Posted 1 year ago

“Regardless of the quality of the instructors, the school itself is extremely unreliable. They took my instructor's car just before my test, haven't provided a replacement car, and refused to issue a refund. Safe yourself a trouble, stay away from them.”

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Posted 1 year ago

“I have been learning from an instructor of AA. He was refused to put the unscheduled time to the system. I could not get my unused lessons for refund. And AA is not helping me with this under the circumstance i have the messages as evidences. The instructor also shouting at me when I was driving. I have to hire a instructor from another company to continue my study. What a shame.”

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Posted 1 year ago

“Check that the AA driving instructor you're with has completed ALL their training. Was in the very unfortunate position just now of being left high and dry mid way through lessons as instructor failed their exam and is no longer able to teach. Sad thing is up until today we were extremely happy with their teaching and their lesson organisation.”

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Posted 1 year ago

“Please book with other driving instructors outside of this “school”, I’ve read so many comments recently about AA ripping people off and wish I’d known before, I should’ve passed some time ago considering the number of lessons and would be so financially better off. 80 hours (double the average to pass), 9 months (when I needed to pass quickly for work!) failed tests and £3000 robbed off me. Confidence completely in the bin and feel no further forward. Hadn’t done certain manoeuvres for months and clearly been treated like a cash cow. Still no licence, the instructor ignored my last text message and tried to palm me off saying I should get another instructor near the test centre, some 20 mins drive away. Who would drive 20 mins, back again, another 20 mins to drop me home and back again? Now I need to find a new instructor, spend even more time and money on lessons, I didn’t even complain when his prices went up twice. It was only when speaking to friends I realised I’ve been completely duped. Feel so let down, would never use AA for anything.”

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Posted 1 year ago

“Learning to drive with Jason Lee was a really positive experience from start to finish. Jason's passion for his work was encouraging for me, and he went the extra mile to help me understand the parts of driving that I found the trickiest. I felt like he genuinely cared about my progress and often came up with new ways to explain things until they clicked for me. With Jason's help, I passed my driving test on the first try and felt very confident going into it. He didn't just focus on the test though; he wanted to make sure I became a skilled driver overall. Jason put high emphasis on making me feel comfortable on the roads after passing the test. I genuinely enjoyed my lessons with Jason. He was a friendly and kind person, and we always had a good laugh, without every losing a strong professionalism. Jason knew the DVLA test inside out and left me feeling well-prepared on test day. He was also flexible and adaptable. If I wanted to focus on specific skills during a lesson, he would quickly adjust the plan. I was also in a strange situation where I did not live in the city where I wanted to pass my test. Jason catered for this by adjusting his schedule to allow for longer lessons enabling me to get to the city of my test to practice on the relevant roads. Thanks, Jason”

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Posted 1 year ago

“The delivery of service by AA instructor Kajanraj Thavayogan is excellent. He work with me to correct all the faults. He is patient and calm with me. The price is reasonable and he is very considerate. The car is clean and in perfect condition. His is best instructor from all four instructors that trained me. Thanks as I passed my practical driving test today.”

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Posted 1 year ago

“DONT recommend instructor just all of a sudden didnt have time to fit me in after taking my money for 30 plus hours , absolute joke do not recommend !!!”

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Posted 1 year ago

“The AA driving school made me happy by helping me pass my test first time!! They have the most amazing instructors that will lead you in the right path!! Highly recommend Jesuthasan Rajkumar as an instructor!!”

The AA Driving School 5 star review on 23rd May 2023

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Posted 1 year ago

“Good experience overall and great teacher.”

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Posted 1 year ago

“no contact number, instructer ups and leaves the country, aathen ignores your complaint”

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Posted 1 year ago

“i did my lessons in hatfield with a man called peter, i had about six months with of training alot of money that i was working for, he knew that and was very lovely untill i realised ive spend six months going up and down the motor way. wasnt till my family told me he hasnt even taught me to park a month before my test and when i asked him to finally teach me to park and do mock tests he shouted at me saying in not ready i need to get more lesson, i though i was cheated by him, im a good driver who lisend to what he said but looking back all he did was waste my time and money, i spent over a thousand pound on them from my own bar job while full time at uni and i feel like at the end i was scamed. i wouldnt recomend AA and that they dont even give there drivers reviews for the pupls to see if there good is also a scam.”

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Posted 1 year ago

“Madini Nadarajah is worse instructor in uk i wver seen, she only waste your time with talking and give you confuse lessons and she take your money upfront and as long as she take the money she dont want to give you lessons keep making excuses im fully booked and when you ask for money back she shouts and rude manner im surprised with AA company with this kind of people looking only for money, hope she pays it back double in another way please dont trust this person she doesn’t know anything about driving she is only looking for money if you like your money spend for better instructor. She deserves -000 star such a tribble person i ever seen very disappointed and unhappy with AA nit recommend 👎🏻👎🏻👎🏻”

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Posted 1 year ago

The AA Driving School is rated 3.9 based on 911 reviews