The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.93

3.9 Rating 807 Reviews

73 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 807 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 25th September 2024

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just passed my driving test with Jahir Salihu in Mill Hill. Highly recommend. We went through all the routes and tasks during the lessons so there was no surprises in the test. Took me 33 hours from never touching a wheel to passing.”

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Posted 10 months ago

“I took some refresher lessons with Raj as I had not driven for a long time since passing my test. I would highly recommend Raj - he really helped me to build my confidence and was extremely patient with me while I got back up to speed. I am now back on the road and am so grateful for all of Raj’s help!”

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Posted 10 months ago

“Booking lessons with AA driving school is extremely easy and convenient. My instructor was Raj. He was amazing at pointing out things that are required to pass the test. He is patient, invested, and encouraging. I passed my test first time today, and can't thank him enough for his lessons.”

The AA Driving School 5 star review on 23rd November 2023

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Posted 10 months ago

“Steven is amazing, I would recommend him 10 out of 10 Thanks”

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Posted 10 months ago

“AA driving school introduce me to an instructor named Rajkumar. He is a veteran driver and a great teacher. I would highly recommend AA driving and especially Raj. I passed my test in first attempt.”

The AA Driving School 5 star review on 18th November 2023

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Posted 10 months ago

“Don’t do driving lessons with AA driving instructor Mihai Stanescu. He is very unprofessional, he smokes in the car , on his phone during the lesson. Is Inappropriate and has also borrowed money from me and not gave it back.Avoid”

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Posted 10 months ago

“AA Driving School made me happy to introduce Driving Instructor Mr Rajkumar. I book a refresher lesson. He is a great instructor. I learn Anticipation and Planning, Meeting Traffic, Reverse Bay Paking, Roundabout, Parallel Parking, Crossings and many more. He is patient and a good and kind person. I would recommend his to any of my family and friends who need Driving lessons. Thanks Mr Rajkumar.”

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Posted 10 months ago

“Had a great experience with Kajanraj Thavayogan. Great teacher and a lovely person. Did my first test with him and passed!!! Thank you so much Kaj”

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Posted 10 months ago

“I had a really difficult time while learning to drive. Had an instuctor who didn’t prepare me at all which resulted in me failing two times. I booked Thavayogan through the AA app and had only 4 hours and passed!! Great instructor, really knows what he is doing and explains everything so well. Thank you so much!!”

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Posted 10 months ago

“My son had one lesson in 2 months, instructor constantly cancelled, then just dropped him and told him to use another AA instructor, the AA won't let us change instructor as he's had 1 lesson, complaints department are non existent, going down the small claims court to get our money back.”

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Posted 10 months ago

“DO NOT DRIVE WITH AA if you want to save your time and money. I had a few lessons with Stuart Bradley (Cardiff). Firstly, my first ever lesson with my instructor, I spent £28 to sit in the car and chat whilst my instructor sat on his iPad. Not once did I get to drive in my DRIVING lesson that day. Secondly, I took around 12-13 hours worth of lessons with my instructor. In that many lessons I expect to be on main roads and not driving on the same long stretch of road and doing the same left turn multiple times. I would’ve appreciated if the reason behind this was that I was not a good driver, however my driving instructor didn’t suggest anything of the sort. From experiences of other people my age taking driving lessons, they had completed so much more than me in a fraction of the time. When telling people how many lessons I had and that I’ve driven on the same road in a straight line, people were shocked. It took me a while to accept that it was not normal and wanted to give my instructor a chance and give him the benefit of doubt as I am a trusting person which may have served against my favour in this situation. Which is really upsetting to realise. Thirdly, in a 2 hour lesson I would not be driving for more than 1 hour or so. The time it took for my instructor to drive to and from my house to the location was 40 minutes and an extra 10-20 minutes constantly swapping seats so my instructor can drive us back to the start of the road to drive in the straight line again. If I am paying for a 2 hour lesson, I expect to actually be driving for 2 hours. It is my right as a paying customer to be getting what I paid for, which I didn’t. In my lessons with my new instructor, I’ve been driving for the whole 2 hours around Cyncoed and other driving test routes in Cardiff and drove home in my first lesson with him (something I never did with my old instructor). I’ve done many manoeuvres and other things on the road in 6 hours. Whist in 6 hours with my AA instructor, I drove in a straight line. When I made my complaint Stuart then gaslighted me and said he didn’t feel as though I was confident enough for main roads with AA simply protecting their driver and not their customers and they didn’t reply to my further emails.”

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Posted 10 months ago

“AA Driving School is the best school to start with. My driving instructor Raj (Jesuthasan Rajkumar) is the best! He’s very patient and explains all the concepts so well, and is very encouraging. Whenever I made mistakes, he would make sure I understood where I went wrong and then would spend hours helping me to correct my mistakes. He was very accommodating as I worked quite late and would always make sure he had availability for me. He would also give me praise for my driving and encouraged me to take my test early. I managed to pass first time and with only 5 faults! I wouldn’t have done it without Raj, thank you so much Raj and make sure to book him!”

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Posted 10 months ago

“Shocking driving instructor let my daughter down on 3 different occasions mostly at short notice. Asked to change driversand they wanted more money that the 280 I had paid.”

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Posted 10 months ago

“Ahmad Zia Kohistani is an amazing driving instructor whom taught me the skills from the ground up to passing in a short space of time. This is due to the great connection he built with me and the and the great ways he has of improving driving skills. He also built up my confidence behind a steering wheel in a very short period of time. I owe it all to Ahmad”

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Posted 10 months ago

“I recently had the privilege of learning how to drive with Andrew Cassell in Edinburgh (Sighthill Area), and I cannot express my gratitude enough for the incredible experience I had under his guidance. Starting from ground zero with zero driving skills, I embarked on a six-month journey with Andrew, and the progress I made during that time was nothing short of remarkable. Andrew Cassell's expertise, patience, and professionalism played a pivotal role in shaping me into a confident and skilled driver. His personalized approach to teaching, combined with his clear assessment of my abilities, ensured that every lesson was tailored to my specific needs. His dedication to preparing me for the driving test was unparalleled, and thanks to his meticulous training, I managed to pass my driving test on my first attempt. I owe this achievement entirely to him. What sets Andrew Cassell apart is not just his exceptional teaching skills, but also his polite demeanor and unwavering support throughout the learning process. He went above and beyond to create a comfortable and encouraging atmosphere, making each lesson enjoyable and effective. I wholeheartedly recommend Andrew Cassell to anyone seeking driving lessons. His commitment to his students' success is evident, and I am incredibly grateful for the knowledge and confidence he has instilled in me. If you're looking for a driving instructor who is professional, patient, and dedicated to helping you succeed, Andrew is the perfect choice. Thank you, Andrew Cassell, for your outstanding guidance and support!”

The AA Driving School 5 star review on 7th November 2023

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Posted 10 months ago

“I learnt to drive with Natasha in Milton Keynes, I would definitely highly recommend having lessons with her. I learnt to drive 18 years ago and failed 5 times. I started again recently and was nervous to start over. Natasha was an excellent driving instructor she has helped me to feel comfortable confident and happy to drive I never thought I would get to that point I passed my test on Friday and can’t believe after all these years I am driving I definitely have Natasha to thank for that. She is an excellent instructor calm patient knowledgeable always early to lessons accommodating and good communication couldn’t have asked for more so thank you 😊”

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Posted 10 months ago

“An inconsiderate instructor, Mr. Karim (Leicester) cancelled on a test less than 24 hours without notice, causing loss of test dates which is hard to come by and the fee. Instead of apologising, he threatened and suggested involving the police if his opinion was not regarded. He missed some classes and did not even refund. Despite notifying the appropriate complaints team, nothing was done because they said the evidence was insufficient. I honestly hope no one uses this agent or driving school as they are utterly disappointing and incur losses for people.”

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Posted 10 months ago

“I passed my driving test today at West Wickham Test Center. My experience with Rajkumar Jesuthasan as my driving instructor for all of my past driving test lessons has been nothing short of exceptional. Raj possesses a combination of qualities that make him an outstanding instructor, and I am truly grateful for the knowledge and guidance he has provided. Raj's extensive experience in the field of driving education is readily apparent. He is a wealth of knowledge when it comes to traffic rules, road safety, and the subtleties of driving. His years of experience shine through in his teaching style, making complex concepts seem straightforward and manageable. Raj's expertise is a true asset, and it instills confidence in his students, knowing they are learning from a seasoned professional. Perhaps one of Raj's most remarkable qualities is his extraordinary patience. Learning to drive can be a nerve-wracking experience, and Raj's calm and patient demeanor is a source of great comfort. He is always willing to take the time necessary to ensure that every student fully comprehends each aspect of driving. His patience creates a stress-free and supportive learning environment, which is particularly crucial for those grappling with the challenges of learning to drive. Moreover, Raj excels in providing valuable advice for handling challenging scenarios on the road. It's one thing to learn the basics, but Raj goes above and beyond by imparting practical strategies to tackle real-world situations. His advice equips his students with the skills and confidence necessary to navigate tricky scenarios with ease. In summary, Raj is an exceptional driving instructor. His extensive experience, patience, and valuable advice make the entire process of learning to drive both enjoyable and effective. Thanks to his guidance, I feel well-prepared and confident as I approach my driving test. I would wholeheartedly recommend Raj to anyone seeking a driving instructor who not only imparts the necessary skills but also genuinely cares about the success and safety of their students.”

The AA Driving School 5 star review on 3rd November 2023

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Posted 10 months ago

“Best instructor he had a lot of patience with me and I wouldn’t have been able to pass without him.”

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Posted 10 months ago

“My instructor is Sudhir. He is very experienced and extremely patient with me.In just 3-4 lessons, through his guidance and reminders, I successfully and smoothly passed my practical driving test with only one minor fault. I sincerely recommend him to those who are finding instructors.”

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Posted 10 months ago

The AA Driving School is rated 3.9 based on 807 reviews