The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.94

3.9 Rating 860 Reviews

74 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 860 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 12th November 2024

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Check that the AA driving instructor you're with has completed ALL their training. Was in the very unfortunate position just now of being left high and dry mid way through lessons as instructor failed their exam and is no longer able to teach. Sad thing is up until today we were extremely happy with their teaching and their lesson organisation.”

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Posted 1 year ago

“Please book with other driving instructors outside of this “school”, I’ve read so many comments recently about AA ripping people off and wish I’d known before, I should’ve passed some time ago considering the number of lessons and would be so financially better off. 80 hours (double the average to pass), 9 months (when I needed to pass quickly for work!) failed tests and £3000 robbed off me. Confidence completely in the bin and feel no further forward. Hadn’t done certain manoeuvres for months and clearly been treated like a cash cow. Still no licence, the instructor ignored my last text message and tried to palm me off saying I should get another instructor near the test centre, some 20 mins drive away. Who would drive 20 mins, back again, another 20 mins to drop me home and back again? Now I need to find a new instructor, spend even more time and money on lessons, I didn’t even complain when his prices went up twice. It was only when speaking to friends I realised I’ve been completely duped. Feel so let down, would never use AA for anything.”

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Posted 1 year ago

“Learning to drive with Jason Lee was a really positive experience from start to finish. Jason's passion for his work was encouraging for me, and he went the extra mile to help me understand the parts of driving that I found the trickiest. I felt like he genuinely cared about my progress and often came up with new ways to explain things until they clicked for me. With Jason's help, I passed my driving test on the first try and felt very confident going into it. He didn't just focus on the test though; he wanted to make sure I became a skilled driver overall. Jason put high emphasis on making me feel comfortable on the roads after passing the test. I genuinely enjoyed my lessons with Jason. He was a friendly and kind person, and we always had a good laugh, without every losing a strong professionalism. Jason knew the DVLA test inside out and left me feeling well-prepared on test day. He was also flexible and adaptable. If I wanted to focus on specific skills during a lesson, he would quickly adjust the plan. I was also in a strange situation where I did not live in the city where I wanted to pass my test. Jason catered for this by adjusting his schedule to allow for longer lessons enabling me to get to the city of my test to practice on the relevant roads. Thanks, Jason”

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Posted 1 year ago

“The delivery of service by AA instructor Kajanraj Thavayogan is excellent. He work with me to correct all the faults. He is patient and calm with me. The price is reasonable and he is very considerate. The car is clean and in perfect condition. His is best instructor from all four instructors that trained me. Thanks as I passed my practical driving test today.”

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Posted 1 year ago

“DONT recommend instructor just all of a sudden didnt have time to fit me in after taking my money for 30 plus hours , absolute joke do not recommend !!!”

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Posted 1 year ago

“The AA driving school made me happy by helping me pass my test first time!! They have the most amazing instructors that will lead you in the right path!! Highly recommend Jesuthasan Rajkumar as an instructor!!”

The AA Driving School 5 star review on 23rd May 2023

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Posted 1 year ago

“Good experience overall and great teacher.”

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Posted 1 year ago

“no contact number, instructer ups and leaves the country, aathen ignores your complaint”

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Posted 1 year ago

“i did my lessons in hatfield with a man called peter, i had about six months with of training alot of money that i was working for, he knew that and was very lovely untill i realised ive spend six months going up and down the motor way. wasnt till my family told me he hasnt even taught me to park a month before my test and when i asked him to finally teach me to park and do mock tests he shouted at me saying in not ready i need to get more lesson, i though i was cheated by him, im a good driver who lisend to what he said but looking back all he did was waste my time and money, i spent over a thousand pound on them from my own bar job while full time at uni and i feel like at the end i was scamed. i wouldnt recomend AA and that they dont even give there drivers reviews for the pupls to see if there good is also a scam.”

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Posted 1 year ago

“Madini Nadarajah is worse instructor in uk i wver seen, she only waste your time with talking and give you confuse lessons and she take your money upfront and as long as she take the money she dont want to give you lessons keep making excuses im fully booked and when you ask for money back she shouts and rude manner im surprised with AA company with this kind of people looking only for money, hope she pays it back double in another way please dont trust this person she doesn’t know anything about driving she is only looking for money if you like your money spend for better instructor. She deserves -000 star such a tribble person i ever seen very disappointed and unhappy with AA nit recommend 👎🏻👎🏻👎🏻”

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Posted 1 year ago

“Passed the first time with my amazing instructor Jesuthasan Rajkumar (RAJ). He is the best of the best, he made me feel so confident from the beginning till the end. He helped me go through all the steps very easily. He’s very friendly and so easygoing you can talk about any fears or worries he will help you out. He will help you achieve all your goals and he will make sure you’re ready before taking the test. Thanks to him I’ve passed first time, he’s very encouraging and again couldn’t have done it without him as I’ve tried different companies before him and no one ever matched his energy! Would definitely recommend to anyone wanting to pass first time!”

The AA Driving School 5 star review on 10th May 2023

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Posted 1 year ago

“Today I passed my test I'm so proud and David Meredith was the one that made it happen. He is so caring and really puts he time in and makes you feel comfortable even at your most nervous times. So patient and explains everything really well. Also it's nice to have instructor that you can feel confident and comfortable with. So I may be proud today But credit goes too David Meredith for getting me passed.So if anyone needs Automatic instructor in Gillingham Kent. He the man”

The AA Driving School 5 star review on 7th May 2023

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Posted 1 year ago

“I was really pleased and fortunate to have such a caring and attentive instructor as Chris Harman who helped me pass first time! Proud of myself but most of all my instructor deserves all the credit. He explained everything to me in a systematic manner without me feeling overly stressed in our lessons and I always had a good connection with him. He made sure I nailed down which areas were my biggest weaknesses and had a very fun charismatic attitude to teaching people how to drive. Couldn't be happier with the result!”

The AA Driving School 5 star review on 6th May 2023

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Posted 1 year ago

“Thank you so much for my instructor : Kajanraj Thavayogan, he help me a lot when I study for my test. He is very nice and patient with my study. The AA electric car is so cool to improve my driving skills. I am very happy experiences with AA school as well. Highly recommended!”

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Posted 1 year ago

“Had my first lesson today with Cristian and I was very impressed. From the start of the lesson he went through everything in the car with me and what the functions were. He had time to explain different driving techniques that made sense and easy to understand so that I could put it into practice right away. Looking forward to yhe next lesson.”

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Posted 1 year ago

“I’ve had the best experience with AA driving school. I was able to pass my test first time all thanks to my instructor Jahir Salihu. He made me the confident and safe driver that I am today. Thank you very much. I highly recommend him as a driving instructor!”

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Posted 1 year ago

“I had a very happy learning process, and the teacher helped me a lot. Ivery nice”

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Posted 1 year ago

“AA driving the best driving school I ever get, introducing the instructor name RAJKUMAR (RAJ), Passed in Mitcham today happily. Raj the nice driving instructor, made me feel confident on the road, his teaching style very easy n very good.”

The AA Driving School 5 star review on 2nd May 2023

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Posted 1 year ago

“I had a motorway driving lesson with Jesuthasan Rajkumar today and it was a great lesson. I felt I learnt a lot about motorway driving and felt a lot more confident in my driving abilities. He was very relaxed and friendly, and I felt I gained a lot from the lesson.”

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Posted 1 year ago

“my Instructor was jahir salihu, ive had 2 different instructors and he was by far the best and most supportive, he understood the small things i was doing wrong and helped me pass.”

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Posted 1 year ago

The AA Driving School is rated 3.9 based on 860 reviews