The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.94

3.9 Rating 860 Reviews

74 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 860 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 12th November 2024

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My instructor, Charles, was not good. He does know the proper training techniques and keep reminding me I can’t pass from the very first session itself, which was very disappointing. Finally he did not agree to attend the actual test a day before test date. I was not able to cancel my test in time because of his mismanagement.”

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Posted 2 years ago

“I am very happy with my driving instructor, Jesuthasan Rajkumar. He was very good and knowledgeable and I was able to pass the practical test after just two weeks of driving lessons. Would recommend him.”

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Posted 2 years ago

“My driving instructor Raj (South London) helped me to pass after I had been trying to pass for years. His teaching was very effective and he has shared with me driving skills that I will remember for life! He was extremely patient with me and gave me confidence in driving. Would definitely recommend!”

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Posted 2 years ago

“I am very thankful to Mr Krishan Sahota, for helping me pass my driving test. He was very kind, calm and had lots of patience with me. I highly recommend him. Thank you again for everything you learned me Mr Sahota. 🙂”

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Posted 2 years ago

“Very horrible customer service team, phone call only for booking lessons not for dealing with problems/complaints, the only service channel online chat always not available. The instructor decided to leave AA but they hid the info from you to waste your time/money, definitely avoid this unprofessional company”

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Posted 2 years ago

“Jesuthasan Rajkumar was my driving instructor, he helped me pass first time. He was very patient and encouraging. Would highly recommend him for anyone learning to drive an automatic car.”

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Posted 2 years ago

“Jesuthasan Rajkumar is an amazing instructor. In a very short time I passed my test in Mitcham on 19th of April, because of Raj amazing teaching skills. I highly recommend him as an instructor.”

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Posted 2 years ago

“I had Jesuthasan Rajkumar (Raj) as my instructor in Mitcham (London). He was encouraging, flexible, patient and positive. He prepared me for the test and also gave me tips and driving advice that will be useful for life. I passed my practical driving test on my first attempt, with only two minor faults. I would highly recommend him if you're looking for driving lessons in an automatic car.”

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Posted 2 years ago

“I had Faisal Anwar as an instructor just before my test. He was very helpful and was able to teach me a lot within the limited time until my test and this caused me to pass. Overall, I highly recommend.”

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Posted 2 years ago

“I had Leigh Robertson as my instructor and she is absolutely amazing! Helped me get back on the road after not having driving lessons for several years. I passed my test on the 18th of April! I would definitely recommend having Leigh as an instructor! Very polite and made me feel comfortable throughout my lessons! After having several instructors Leigh was by far the best! I would highly recommend Leigh for anyone looking to start driving lessons or who wants to get back into driving!”

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Posted 2 years ago

“I had Andre Quincani as an instructor (North London) and he’s the worst instructor. He cancelled my lesson times numerous times and changed to a later time when I’m not even available. He puts his availability as morning so I book it and he changed it at least 10 times. AVOID AA AND ANDRE QUINCANI. I also had a rubbish experience with BSM instructor Raj (North London) where he never turned up and never answered calls. Please avoid AA and BSM, especially Andre Quincani. He cancels your lessons and doesn’t inform you about it. RUBBISH DRIVING SCHOOL !!!!”

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Posted 2 years ago

“Passed last Friday, had an amazing instructor, very friendly and made things easy to understand! Defiantly recommend!”

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Posted 2 years ago

“Thanks to Mr. Rizwan Ahmed (AA Driving school, Cardiff, Wales) who was my instructor. He shows at-most sincerity in teaching his students. His instructions are very simple, clear and to the point . Since he explains everything with the help of illustrations as-well , it helped me to understand things better. He formulates study plan according to each students need and modify the classes accordingly. He is always on time and never cancelled or rescheduled any classes .He doesn't recommend unnecessary lessons. Would highly recommend him. He is the best. If you are in Cardiff region and looking for an automatic driving car instructor, go with Mr. Rizwan A!!”

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Posted 2 years ago

“I paid for 6 hours with AA. I i booked my first lesson for early March. The instructor never turned up and called/texted/emailed. I let AA know immediately that they never turned up. No response to that. I then used the chat function to again reiterate what happened and that I wanted the hours reimbursed. They said that they needed to “speak to the instructor before they did that.” Again no response back whatsoever. I’ve put through another complaint and a request for a complete refund. Await no response. Very very poor service. I will advise everyone to avoid.”

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Posted 2 years ago

“Stay away from this company if you want to pass your exam on time. Their instructors cancels lessons whenever they want without any warning.”

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Posted 2 years ago

“Passed first time using AA driving school! My instructor was Jesuthasan Rajkumar and he taught me everything I needed to know and ways to improve as feedback is always important! He was very supportive and helpful therefore I would highly recommend using AA Driving School. Huge thank you to my instructor for the help they offered throughout my journey to get my full license !”

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Posted 2 years ago

“I booked a lesson for £76 then my instructor cancelled the lesson. It asks me to book an alternative time online but offers no slots. I still haven't received a refund.”

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Posted 2 years ago

“My instructor was a great teacher called Mike and he ensured I was test ready in no time at all, regardless of the lockdowns and getting Coronavirus…”

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Posted 2 years ago

“Ron Hemers is my instructor, as someone with strong anxiety day to day, Ron has really helped me with more then just learning how to drive. He has a true gift in giving information in an easy, doable and understanding way and truly has my safety and also wellbeing in mind and deserves the best ! :)”

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Posted 2 years ago

“Learnt to drive with the AA Driving school and I passed first time! My instructor was amazing, his name was Salam Khan. I would recommend the AA to anyone looking to learn to drive. My instructor was very friendly but wasn’t afraid to tell me where I needed to improve. My confidence on the road is great, I feel well equipped and will be sending my siblings their way too.”

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Posted 2 years ago

The AA Driving School is rated 3.9 based on 860 reviews